The Mercantile

Name: The Mercantile
Address: 2 Mercantile Street, Worcester, MA, United States, 01608
Telephone: (774) 389-5180
Price range: $30 and under
Rating: 4.6

4.6

881 Reviews

$30 and under

American

Make a reservation

2 people

Dec 23, 2024

7:00 p.m.

Booked 48 times today

Experiences are available.

Lively
Good for groups
Hot spot

Serving up New American Tavern Cuisine in our two-floor full-service restaurant and bar, equipped with two 50-seat bars, world-inspired snacks and entrees, brick pizza oven, private event space, and an open rooftop patio that offers views of downtown Worcester and City Square. Located next to the DCU Center and minutes from Polar Park, we’re a natural choice pre and post-game.

*Due to limited patio seating, we do not take reservations for our patio. Please note the patio request in your reservation, or ask upon arrival, and we will do our best to accommodate.

**The rooftop is open Wednesday-Friday 4 PM - close. Saturday & Sunday 12 PM - close.

***Public parking is available at The Mercantile Center Garage with direct access to the restaurant on Level 3A.

Order delivery or takeout

Dining areas

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
American
Hours of Operation
Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
Phone number
(774) 389-5180
Website
http://www.themercantileworcester.com/
Payment Options
AMEX, Discover, Mastercard, Visa
Dress code
Casual Dress
Private party facilities
For more information, please click the link: https://www.themercantileworcester.com/events

Location
2 Mercantile Street, Worcester, MA 01608
Neighbourhood
Worcester
Parking details
Street Parking
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

Experiences

2024-2025 Igloo Dining on the Mercantile Rooftop!
US$50.00 per party
Prepaid
Dec 6, 2024 - Jan 31, 2025
*NOTE*- When booking, please keep your guest count at 1. Do not enter how many guests are attending. Your booking is for one Igloo which seats up to six people. Select the date & time you would like to join us - click Find Table - select the time from the available slots (it will say 1 special under the time) - For the Seating Option select "Outdoor," you can now book your reservation. FAQ: Reservations are required. All reservations are 2 hours max with a 6 person limit, no exceptions. A required $50 non-refundable rental fee will appear when you book your date & time. Each igloo is equipped with a heater however, we still encourage guests to dress warmly. The Mercantile reserves the right to cancel any reservation due to weather.

What 881 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6

4.6 based on recent ratings

4.5Food
4.5Service
4.6Ambience
4.3Value

Noise • Moderate

Loved For

Central and Western MA
Good for groups
Central and Western MA
Hot spot
Central and Western MA
Great for outdoor dining
Central and Western MA
Lively
Central and Western MA
Most Booked
Central MA
Best Ambience
Central MA
Good for groups
Central MA
Healthy
Central MA
Hot spot
Central MA
Lively
Central MA
Most Booked

Review summary

AI-generated from verified diner reviews

The Mercantile offers a vibrant atmosphere perfect for gatherings, with "fantastic service" and a diverse menu. It's ideal for both special occasions and regular meals. Guests highlight the "great food," especially the gluten-free options, and a lively vibe. Reservations are recommended due to its popularity.

881 Reviews

J
Joyce
Greater Boston
1 review
5.0
1 review
Dined 2 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Awesome atmosphere and appropriate level of attentiveness. The service paid attention to our needs even though it was a pretty busy night. The food was excellent. The drink options were great. The music matched the setting and was thoughtfully selected. We were very pleased with the complete experience.
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M
Michelle
Greater Boston
2 reviews
3.0
2 reviews
Dined 2 days ago
1. Overall 3
2. Food 4
3. Service 3
4. Ambience 3
I made reservations a few days in advance. When we got there we were placed at a high top table that was wedged between two families. While the food was very, the table location was not. Who puts two adults in between two large families? The table we sat at was also right next to the door that waiters would walk out/in to service the igloos outside; so we would get blasted with a burst of coldness while eating dinner. Oh, and I can’t forget how wobbly the table was smh you couldn’t even move an inch without the whole table shaking. I’m disappointed because I made these reservations a few days in advance in hopes that something like this wouldn’t happen for our date night. Oh well, guess planning a head isn’t worth it.
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S
Suzanne
VIP
Rhode Island
30 reviews
4.0
30 reviews
Dined 4 days ago
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 5
We had a party of 6 that turned into a party of 7 and the host / hostess team was very accommodating. 5/7 of us really enjoyed our meals. The goat cheese ball and Brussels sprout appetizers were fantastic! The steak tips and shrimp were done a little too well. I love this place in the summer as it has a cool fresh air vibe!
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A
Allison
Greater Boston
32 reviews
5.0
32 reviews
Dined 6 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Always a great spot! Food was yummy. And always love the Gingerbread houses!
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E
Erjona
Greater Boston
5 reviews
5.0
5 reviews
Dined on December 15, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We had brunch and the food was delicious. The restaurant is beautiful.
Is this helpful?
M
Matt
Philadelphia
4 reviews
5.0
4 reviews
Dined on December 12, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Three of us dinerd here. Excellent, creative cocktails Shared apps of Cubano pull aparts and roasted broccoli- both interesting and delicious, I had the Japanese fried chicken sandwich which was excellent. FF were coated, an upgrade over what most places serve. Burgers were great and cooked to order. Rachel, our server, was attentive and professional. We enjoyed our meal here.
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M
Mary
Massachusetts
1 review
5.0
1 review
Dined on December 7, 2024
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
It’s beautiful and spacious and I love the seating. Their service and waiting times are perfect
Is this helpful?
K
Kelsie
VIP
Greater Boston
7 reviews
5.0
7 reviews
Dined on December 7, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We did the igloo experience and it was amazing! Very cold day and it wasn’t that bad. Our server was AMAZING!!! Above and beyond does not even explain how great she was! Food was great!
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D
Deanna
VIP
Greater Boston
4 reviews
5.0
4 reviews
Dined on December 6, 2024
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
It was our first time there and we really enjoyed it. We were a party of 8!
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J
John
Massachusetts
1 review
3.0
1 review
Dined on December 6, 2024
1. Overall 3
2. Food 4
3. Service 4
4. Ambience 2
While the setting might be trendy and visually appealing the close proximity of the tables severely detracted from our experience. I was seated within inches of a person who had a strong odor of stale cigarette smoke. So close that any time someone at the neighboring long table needed to get up I would need to move in order to facilitate it. My companion got bumped by someone’s chair back hard enough to cause discomfort but thankfully not so hard as to be injurious. Ob the service side of things our reserved table was available at the designated time, our orders were taken promptly. Food met expectations but was not overly impressive though this could have been because it was competing with the cigarette odor and dining is such a sensory experience. There is a reason scented candles are generally considered a bad idea in the restaurant industry. That said I am only considering the role the close proximity of tables played in my exposure to the odor as that falls within the control of the establishment.
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FAQs

The Mercantile offers takeout which you can order by calling the restaurant at (774) 389-5180.

The Mercantile is rated 4.6 stars by 881 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Dec 23, 2024

7:00 p.m.

Booked 48 times today

Experiences are available.

Order delivery or takeout

2 Mercantile Street, Worcester, MA 01608

Dining areas

Additional information

Neighbourhood
Worcester
Hours of Operation
Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
Price
$30 and under
Cuisines
American
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Street Parking
Payment Options
AMEX, Discover, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

Website
http://www.themercantileworcester.com/
Phone number
(774) 389-5180
Private party facilities
For more information, please click the link: https://www.themercantileworcester.com/events

The Mercantile

Make a reservation

Order delivery or takeout

Dining areas

Additional information

Experiences

2024-2025 Igloo Dining on the Mercantile Rooftop!

Menu

What 881 people are saying

Overall ratings and reviews

Loved For

Review summary

FAQs

Does The Mercantile offer delivery through OpenTable or takeout?

How is The Mercantile restaurant rated?

Is The Mercantile currently accepting reservations?

Make a reservation

Order delivery or takeout

Dining areas

Additional information