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The Merchant, Boston, MA

The Merchant

4.5
4.5
1063 Reviews
$30 and under
Contemporary American

Make a reservation

2 people
7:00 p.m.
Booked 21 times today
Experiences are available.
  • Good for business meals
  • Neighbourhood gem
  • Charming
The Merchant is a big space that served for more than a century as a leather store. We've brought in high-top tables near the windows ... a 40-foot bar on one side of the room … and more formal dining spots on the opposite side. We have a private dining room in back, and another private dining room downstairs. For our menu, we make almost all of our fare from scratch. Executive chef Ignacio Lopez previously worked at both Beat Hotel in Cambridge and Tuscan Kitchen in Burlington. Chef Lopez cures and smokes all the meat in house. Our burger is top-notch, as are other dishes like house-made Gnochhi, Organic Chicken Milanaise and Steak Frites. The Merchant serves salads, sandwiches ($15-$21), and more for the lunch rush. And for dinner, we are a full-service brasserie (with most entrees ranging from $25-$30). The bar has 30+ rotating beers on tap, many of them locally brewed, plus a full selection of craft cocktails to serve our patrons, including the after-work crowd.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary American
  • Hours of Operation
    Mon–Fri 11:30 am–10:15 pm Sat 12:00 pm–10:45 pm Bar Mon–Fri 11:30 am–11:00 pm Sat 12:00 pm–11:00 pm
  • Phone number
    (617) 482-6060
  • Website
    http://www.themerchantboston.com/
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive Chef
    Ignacio Lopez
  • Private party facilities
    The Merchant offers a variety of private dining options, including 2 private dining rooms, to cater to each individual client from business meetings and social events to bridal showers, baby showers and holiday parties.
  • Location
    60 Franklin St, Boston, MA 02110
  • Neighbourhood
    Downtown Crossing
  • Cross Street
    Arch St
  • Parking details
    Validated parking available at 33 Arch Street parking garage. Entrance to garage on Hawley St
  • Public transit
    We are a short walk from the Downtown Crossing T stop on the red and orange lines. We are a slightly longer walk from Park Street station on the green line or State Street on the blue line. And we are close to all bus lines that service Downtown Crossing.
  • Entertainment
    Live Jazz Brunch on Sundays 11am-3pm
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

Experiences

  • Thanksgiving

    Nov 28, 2024 only
    The Merchant Kitchen and Drinks will offer a special 3 course Thanksgiving menu priced at $75 per person, this menu will be available all day. We will not be offering our regular menu on Thanksgiving.

Menu

View menu on restaurant's website

What 1,063 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.6Service
  • 4.3Ambience
  • 4.3Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
The Merchant is a charming neighborhood spot with "excellent food and ambience." Enjoy delicious vegetarian options, a great beer selection, and "great cocktails and mocktails" in a lively atmosphere. Ideal for work lunches or casual outings, this Boston gem offers good value and attentive service, making it a must-visit!

1,063 Reviews

  1. Cindy

    Greater Boston

    19 reviews

    4.0

    19 reviews

    Dined on November 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great meet up before an event. Lively crowd. Excellent service and very accommodating as we changed our number of diners several times! Thank you.

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  2. OPFan

    Kansas City

    8 reviews

    4.0

    8 reviews

    Dined on November 9, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    The waitress Elizabeth accommodated all my food sensitivities, communicated well with kitchen and servers. All the food was excellent except the cod which was cooked a little too long, (not as moist and soft). We celebrated our wedding anniversary here, but did not expect it to be SO loud. Although we asked for a quiet booth, it didn’t matter. We’ll reconsider and choose another venue next year.

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  3. CheyenneG

    Tucson

    5 reviews

    5.0

    5 reviews

    Dined on November 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A wonderful place! Intimate, upscale but not stuffy. Great cocktails and mocktails and $1 oysters!!!

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  4. Evan

    Portland

    13 reviews

    vip
    5.0

    13 reviews

    Dined on October 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and atmosphere were awesome. Service was wonderful.

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  5. Rob

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on October 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great ambience, all 4 of us happy with the food and service. Excellent location - short walk to Orpheum Theater.

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  6. Catherine

    Washington DC

    2 reviews

    4.0

    2 reviews

    Dined on October 3, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Excellent food and service. Great pricing, good value. Lighting difficult to see the menu, had to use cell phone. A bit noisy, but we were kindly seated away from the bar area. I would certainly go back. Thank you!

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  7. Diane

    Greater Boston

    1 review

    4.0

    1 review

    Dined on September 28, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    The lighting is very dim making reading the menu difficult as well as seeing the food on plates. However the food was good very good. Waitress was attentive. The plates were cleared from the table as each person was finished eating leading us to feel rushed.

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  8. Jane

    Greater Boston

    6 reviews

    5.0

    6 reviews

    Dined on September 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great lunch while in Boston for the day. My friend had the burger and I had tuna melt. All very good. Louie did a great job!

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  9. Matt

    Washington DC

    7 reviews

    5.0

    7 reviews

    Dined on August 26, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Excellent food and ambience. Good for work lunches.

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  10. Rich

    Greater Boston

    42 reviews

    vip
    5.0

    42 reviews

    Dined on August 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    First time at The Merchant - won't be our last! Great beer selection - I had a red ale from Vermont that was new to me, excellent! And my burger was perfectly prepared - medium temperature, delicious brioche bun, perfect cheddar cheese and bacon, and their signature sauce was good but they put too much of it on. I'd get it on the side next time. Fries - terrific! Dessert was the cobbler of the day - peach. Delicious! And I am allergic to nuts. But my wife loves candied walnuts - the topping for this dish. They brought us the walnuts on the side, the cobbler baked in its individual pan, with excellent maple ice cream, and an extra plate. We split it, and my wife put the walnuts on her piece and I had mine without. Now that is service! Our server was really great! Personable, just the right attentiveness, knew the menu, made good suggestions, and was just a pleasant and fun person to look after us. Like I said - we will be back!

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FAQs

The Merchant offers takeout which you can order by calling the restaurant at (617) 482-6060.

The Merchant is rated 4.5 stars by 1063 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 21 times today
Experiences are available.

Order delivery or takeout

Google Map for The Merchant

60 Franklin St, Boston, MA 02110

Dining areas

Additional information

  • Cross Street
    Arch St
  • Neighbourhood
    Downtown Crossing
  • Hours of Operation
    Mon–Fri 11:30 am–10:15 pm Sat 12:00 pm–10:45 pm Bar Mon–Fri 11:30 am–11:00 pm Sat 12:00 pm–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Validated parking available at 33 Arch Street parking garage. Entrance to garage on Hawley St
  • Public transit
    We are a short walk from the Downtown Crossing T stop on the red and orange lines. We are a slightly longer walk from Park Street station on the green line or State Street on the blue line. And we are close to all bus lines that service Downtown Crossing.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Ignacio Lopez
  • Entertainment
    Live Jazz Brunch on Sundays 11am-3pm
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
  • Website
    http://www.themerchantboston.com/
  • Phone number
    (617) 482-6060
  • Private party facilities
    The Merchant offers a variety of private dining options, including 2 private dining rooms, to cater to each individual client from business meetings and social events to bridal showers, baby showers and holiday parties.
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