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The Palazzo, Cleveland, OH

The Palazzo

4.8
4.8
648 Reviews
$30 and under
Contemporary Italian

Make a reservation

2 people
9:00 p.m.
Booked 10 times today
  • Good for special occasions
  • Neighbourhood gem
  • Romantic
At age the of 20, Chef Rafael moved with his wife to Cleveland, Ohio. His goal was to continue his Italian culinary skills which he acquired in the region of Verona, Italy.
Chef Rafael was introduced to the restaurant industry at a very young age. His grandmother was very well known for her home-cooked dishes. She loved having her grandson with her as she cooked meals as soon as he was able to walk. He was six years old when he first learned how to make homemade pasta and, by age 14, he was ready to embark on his own culinary journey. His first stop was Verona, Italy,which was the setting for Shakespeare’s Romeo and Juliet. The romantic and rich architectural heritage of Verona was matched by the great culinary venues of that city and Chef Rafael's experience and skills grew exponentially. Three years later, Chef Rafael traveled to Belgium and France where he then experienced cooking French cuisine as well.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Phone number
    (216) 417-7005
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Neighbourhood
    Cleveland West
  • Parking details
    Street Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine

What 648 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.7Service
  • 4.7Ambience
  • 4.6Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
The Palazzo captivates with "excellent food and service," offering unique Italian cuisine that stands out in Cleveland. Guests rave about the "top notch food," attentive staff, and the warm, family-like atmosphere. Chef Rafael is often praised for his personal touch, making it a "true gem" worth experiencing repeatedly.

648 Reviews
  1. Mason

    Cleveland

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was amazing, our waiter was phenomenal. Great atmosphere, very romantic mood lighting in the restaurant and not a lot of noise at all. Went with a party of 4 and made our reservations ahead of time, we arrived a little early and we were sat down immediately. Food came out wonderful without any complaints. Highly recommended.

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  2. Akiko

    Richmond

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My boyfriend and I went to Palazzo for the 3rd time 12/24. We took my grandmother out for her birthday and the staff made her night so special! This might be our favorite restaurant in Cleveland.

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  3. Nancy

    Cleveland

    53 reviews

    5.0

    53 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food and service. Wonderful a very nice Caesar salad followed by Braised Lamb Shank with a rich sauce and Tagliatelle Pasta. I had a chocolate mousse for dessert, so rich and delicious I will be remembering it for days to come. I also tasted the Potato Gnocchi with a Pesto Cream Sauce which was divine, I will be having that on our next visit. Staff is always attentive and personable. An enjoyable experience.

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  4. Susan

    Phoenix

    1 review

    3.0

    1 review

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Average Italian eatery. Decent food but not exceptional. Bread was good, my arugula salad was good, husband’s Caesar salad was overdressed. His bucatini bolognese was good, my veal saltimbocca was ok but served with so-so mashed potatoes and overcooked green beans.

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  5. Amy

    VIP

    Cincinnati

    13 reviews

    5.0

    13 reviews

    Dined on December 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I have nothing but fantastic things to say about the Palazzo! We arrived in town late and made a last minute reservation based on a recommendation from my foodie dad. They did not rush us even as were a late reservation. The food was fantastic. The service equally as good. Homemade upscale Italian at its finest at a reasonable price. HIGHLY RECOMMEND!!!

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  6. Ryan

    Cleveland

    1 review

    5.0

    1 review

    Dined on December 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious food, great value for the quality, and an awesome spot with extremely nice employees.

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  7. Cindy

    VIP

    Cleveland

    49 reviews

    4.0

    49 reviews

    Dined on December 12, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    We love this spot! Service was very good but our entrees weren’t as good as usual but we will be back to try again!

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  8. Joanne

    Cleveland

    8 reviews

    5.0

    8 reviews

    Dined on December 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    If your looking for a wonderful dining experience and love Italian food, this is your place on the Westside of Cleveland. Chef and staff very friendly, food is wonderful!!!!

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  9. Elizabeth

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on December 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was delicious, staff was friendly. Great cozy place!!

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  10. Randy

    VIP

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on November 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The calamari was excellent. Great service . All around a great experience

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FAQs

The Palazzo offers takeout which you can order by calling the restaurant at (216) 417-7005.

The Palazzo is rated 4.8 stars by 648 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
9:00 p.m.
Booked 10 times today

Order delivery or takeout

Google Map for The Palazzo

10031 Detroit Avenue, Cleveland, OH 44102

Dining areas

Additional information

  • Neighbourhood
    Cleveland West
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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