The Palm Court

Review summary

1. M

   Mary

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was extremely please with the quality and quantity of the food and of the service and kindness of the staff
   

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2. S

   SALLY

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Palm Court. Valentine tea. Simply gorgeous, Harpist was great,
   

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3. V

   Victoria

   Charleston

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   I'm truly shocked by how bad this experience was. I came here because I heard they had Gluten Free afternoon tea, but unfortunately both the GF and the regular tea sandwiches, scones, and pastries were terrible. The bread and the scones were very stale, the banana bread so hard it was inedible. When dining as a party of two, you are crammed into a tiny table inches away from the other guests. It is clear that this restaurant prioritizes cramming the place full with as many customers as possible over providing a genuinely enjoyable experience. For $80 per person, you expect a certain level of quality, and this did not even come close to meeting expectations. Don't waste your money or your afternoon!
   

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4. V

   Veronica

   Chicago

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Ambience amazing, service and food for what you pay not so much. Been here twice before had been about 10 years since my last visit and the ambience is just as amazing even the bathrooms are beautiful. The high tea fee at $75 per person is pretty pricey for for so-so food. The kaiser roll mini sandwiches and the finger ssndwiches including the cucumber were just fair. I find the pastry tarts at Whole Foods are less artsy but more flavorful. I will say I did enjoy the tea experience part of it and the macrons were also good. As a side note the lady that sells hats and fascinarors outside the restaurant is amazing. All her merchandise looked great and she was very cheery and personable. Overall not sure I would come again.
   

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5. S

   Sherry

   Greater Boston

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our high tea experience was amazing. We were celebrating my mothers 89th birthday and my daughter was coming from away as a surprise. The floor manager and waiter were wonderful in helping pull off the surprise which was so lovely. The food and tea and ambiance was wonderful and the service was beyond amazing. Even my 90 year old father enjoyed himself more than he thought he would. Can’t say enough about the whole experience
   

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6. H

   Holland

   Chicago

   1 review

   1.0

   1 review

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not a good experience. Way over priced. No explanation on the menu or offerings. Tea was slapped down on the table. Had to ask for water service and napkins. Champagne was spilled all over the table and on us and the server walked away with nothing to say. Tables were so close together I had to navigate around a purse to pour my tea. There are plenty of other tea experiences in Chicago I would recommend before this one. Beyond disappointing.
   

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7. D

   Dayna

   Unspecified

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was absolutely beautiful and the workers were very diligent on making sure the birthday girl had an amazing time. 10/10 will come again
   

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8. OT

   OpenTable Diner

   Indiana

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and great service in a very beautiful environment.
   

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9. A

   Alejandra

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had Afternoon Tea for Valentine's Day for $78 per person. Very reasonable prize for Chicago and for the amount and quality of food served. Tea variety on the menu was great. Items on the trays were very good and very filling. Most people cannot finish it all. We were offered tea and food refills which is rare when having afternoon tea anywhere so it was a nice gesture from The Drake Palm Court. Our server Azmir was super friendly and courteous and did a great job. The Palm Court hostess at the entrance was very kind and friendly, sitting us on our desired table, previously requested in the reservation. This place is a Chicago classic and noise level is high since it is always packed. We highly recommend the Palm Court not only for Afternoon Tea but for lively dinners.
   

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10. m

    maura

    Chicago

    27 reviews

    5.0

    27 reviews

    Dined on February 15, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Amazing service!! Our waiter was perfection. Kept us full and filled up without being overbearing. The sandwich’s were a little meh this time. The deserts were perfect. Would absolutely still be back. The Drake is an institution and high tea is always such a nice treat
    

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