The Palms

Review summary

1. L

   Laurie

   Miami

   8 reviews

   1.0

   8 reviews

   Dined on December 31, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our reservation was for 1 pm. My husband and I and our 8 year old and 4 year old got there at 1 pm and stood at the hostess stand until 1:30 pm when someone finally acknowledged us. We were seated but no one came to our table until 2 pm when we ordered. Water came at 2:20 pm but not the wine. At 2:30 pm my husband went inside and asked for crackers for our 2 young children who were starving at this point. The crackers were never brought to our table. At 2:50 pm my husband went back inside the restaurant to ask again for something for our children. They gave him chips. 3 pm came, still no food or drinks. Keep in mind, we still have not seen our waitress since we got the water. It’s been 40 minutes. My 4 year old has now fallen asleep in my lap. At 3:20 pm we got up and left with nothing. What a horrible experience! No professionalism or courtesy was shown.
   

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2. l

   larry

   West Palm Beach

   3 reviews

   5.0

   3 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great and the brunch menu gave you many options
   

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3. J

   Jay

   New York City

   49 reviews

   5.0

   49 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service! Our favorite dish was the avocado chicken wrap. Even though the restaurant was busy, the staff worked efficiently to get the orders out quickly. Everyone was helpful and friendly.
   

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4. S

   Stuart

   VIP

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nce varied menu; excellent food and service. Very good value. Overall wonderdul dining experiece and will definitely return
   

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5. S

   Stuart

   VIP

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sat outside overlooking pool and beautiful scenery. Quiet and restful' . Sunday brunch and food was excellent; well prepared and nice size portions
   

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6. e

   ellen

   VIP

   West Palm Beach

   10 reviews

   5.0

   10 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for a very enjoyable family brunch. Good was delicious and staff was great.
   

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7. D

   Debi

   VIP

   Phoenix

   70 reviews

   5.0

   70 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a new server whose name I can't remember but she was just wonderful. She kept checking on us, filling our glasses and so sweet. She was a pleasure!
   

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8. D

   Dominique

   VIP

   Montreal

   12 reviews

   4.0

   12 reviews

   Dined on November 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very noisy! Waitress very nice. Red wine too warm, should keep the bottle at 65 degrees. Food was ok
   

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9. M

   Mary

   VIP

   West Palm Beach

   9 reviews

   5.0

   9 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a VERY LARGE GROUP and the waitress did a fabulous job servicing everyone, getting the food out in a timely manner and getting the checks taken care of so we could attend the show!! Great job! Thank you for all you do!! Mary :)
   

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10. M

    Michelle

    VIP

    Caribbean

    1 review

    5.0

    1 review

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Xavier was excemptional tonight being our server. Always makes sure that all is taken care of and wants everyone to be happy.
    

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