M
Melis
New York City1 review
Dined on February 15, 2025
- Overall 2
- Food 3
- Service 1
- Ambience 5
We were really unhappy about the service we received. From the moment we entered, we felt as if they were trying to throw us out. With her every word, Vanessa made us feel like she was doing us a huge favor despite the fact that we were the only customers, and we had reserved for 10 people for a babyshower. After an hour, she literally told us to leave although there was no one else in the tea room. She had not even served tea to some of us when she was complaining we had to leave. Even 30 min after we left, when we drove by the tea room there was still no one, so i don’t understand why she had to throw us out.
The Parisian Tea Room- NYCResponded on February 25, 2025Thank you for your feedback. We’re truly sorry to hear that your experience didn’t feel welcoming, especially for such a special occasion. We strive to create a warm and enjoyable atmosphere for all our guests, and it’s concerning to hear that wasn’t reflected during your visit. We’ll be looking into this situation to better understand what happened and ensure that our service aligns with the level of hospitality we aim to provide. Your feedback is appreciated, and we regret that we didn’t meet your expectations.
- Sincerely, Brudin, Customer Relations