The Pine Room at Hotel Roanoke

The Pine Room at Hotel Roanoke reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. W

   William VIP

   Las Vegas20 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   I had the Caesar salad with grilled shrimp. The shrimp was not grilled and not cooked properly, and now I am sick because of the undercooked shrimp. I have spoken with the Food and Beverage Manager, and he is going to take care of this situation. I am pleased with the outcome.
   

   Is this helpful?

2. D

   Dave VIP

   Richmond6 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The burgers were undercooked and needed to be sent back. Forgot to hold the honey on the chicken sandwich. Listed the reservation as a birthday for my daughter. Could have offered her a free dessert but didn’t .
   

   Is this helpful?

3. M

   Mona

   Western NC1 review

   3.0

   Dined on February 24, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   My salad was excellent but my husband’s burger was overcooked. The waitress did take the burger off the check. There was a large conference going on in the hotel which had the noise level in the adjoining bar as well as the restaurant overwhelming.
   

   Is this helpful?

4. A

   Amanda

   Richmond4 reviews

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Reuben sandwich. Huge though. Super friendly waitress.
   

   Is this helpful?

5. T

   Travis VIP

   Dallas22 reviews

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The waitress - she is Amazing. She stayed late and really took care of us. Thank you!!
   

   Is this helpful?

6. S

   Shane

   Western NC1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous evening with great food and drinks. Wonderful wait staff.
   

   Is this helpful?

7. A

   Angel

   New York City5 reviews

   4.0

   Dined on February 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Bruce was a wonderful waiter who patiently explained the menu and gave suggestions to better our meal experience. We added the cauliflower appetizer and the fruit pie dessert and they were both delectable. The only downside the burger was way too salty. They were so kind to accommodate us by seating us near the fire because it was so cold and snowy that evening.
   

   Is this helpful?

8. S

   Susan VIP

   Richmond9 reviews

   5.0

   Dined on February 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and the service is always top notch! Highly recommend!!
   

   Is this helpful?

9. G

   Grace

   Indiana5 reviews

   5.0

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I always enjoy eating at the Pine Room. Such a lovely ambience with an open kitchen. Staff is always of excellent service & the food tastes great
   

   Is this helpful?

10. H

    Howard VIP

    Greensboro13 reviews

    5.0

    Dined on February 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely restaurant. Delicious bone in rib eye and fried cauliflower. Good server.
    

    Is this helpful?