The Prime Rib at Philadelphia Live!

Review summary

1. M

   Michael

   VIP

   Chicago

   20 reviews

   5.0

   20 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful dinner. Service and food were fantastic! Highly recommend
   

   The Prime Rib at Philadelphia Live!Responded 2 days ago

   Thanks for the review, Michael! We're thrilled to hear that you had a wonderful dinner at The Prime Rib! It's great to know that you enjoyed our food and service. Your high recommendation means a lot to us. Looking forward to serving you again soon!
   

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2. L

   Lois

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome Eddie and his team were amazing ! Thanks we will be back
   

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3. M

   Michael

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Prime steak house is always great, people are nice, service and food are excellent, I highly recommend!
   

   The Prime Rib at Philadelphia Live!Responded 6 days ago

   Thanks for the feedback, Michael! We're thrilled to hear that you enjoyed your experience at The Prime Rib at Philadelphia Live! It's great to know that our team's friendliness and excellent service added to your positive experience. We take pride in our prime steaks and it's wonderful to hear that you found them to your liking. We appreciate your high recommendation and look forward to serving you again soon!
   

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4. J

   Jen

   Los Angeles

   19 reviews

   5.0

   19 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved our server Katie. Everyone there works so hard to make the experience special and it shows!
   

   The Prime Rib at Philadelphia Live!Responded 6 days ago

   Jen - Thanks for the review! We are thrilled to hear that you had a great experience at The Prime Rib. It's wonderful to know that our team's hard work is evident in their attentiveness and the special touches they put into each visit. We appreciate your kind words and look forward to serving you again soon!
   

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5. L

   LISA

   Philadelphia

   13 reviews

   5.0

   13 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time. The waiters and the rest of the staff were excellent. The food was absolutely delicious.
   

   The Prime Rib at Philadelphia Live!Responded on February 17, 2025

   Lisa, we're happy to hear that you had a wonderful time at The Prime Rib! We strive to provide excellent service and delicious food to all our guests, and it's always rewarding to hear when we've succeeded. Thank you for your kind words and for giving us a perfect rating. We look forward to welcoming you back soon for another delightful experience.
   

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6. C

   Corey

   Philadelphia

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food tasted wonderful service was great😊can’t wait to come back
   

   The Prime Rib at Philadelphia Live!Responded on February 17, 2025

   Corey, thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and service. It's always our goal to provide our guests with great food and service, and we're glad we hit the mark for you. We appreciate your high ratings and can't wait to welcome you back to The Prime Rib at Philadelphia Live!
   

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7. d

   destani

   Philadelphia

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time, our favorite part of the night was when the violinist came to play table side. The food was amazing, and the drinks we will be returning 🫶🏾.
   

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8. S

   Scott

   Philadelphia

   14 reviews

   3.0

   14 reviews

   Dined on February 14, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Service is very slow. Waited an hour for our meals and they were not hot. Fish was dry most likely because it was sitting in the kitchen.
   

   The Prime Rib at Philadelphia Live!Responded 6 days ago

   Scott, we are really sorry to hear about your recent experience at The Prime Rib. We apologize for the delay in service and the quality of your meal. We always aim to provide hot, delicious food, and we're disappointed when we don't meet our customers' expectations. We appreciate your feedback and will certainly look into the issues you've mentioned. We hope to have the opportunity to serve you better in the future.
   

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9. OT

   OpenTable Diner

   Atlantic City

   1 review

   3.0

   1 review

   Dined on February 14, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   the music they were playing was terrible and annoying someone playing a violin with weird background music
   

   The Prime Rib at Philadelphia Live!Responded on February 17, 2025

   We're really sorry to hear about your experience with the music at The Prime Rib. We strive to create a comfortable atmosphere for all our guests, and we regret that we fell short in this instance. We appreciate your feedback and will certainly look into this matter. We hope to have the opportunity to serve you again, and we're confident we can make it up to you.
   

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10. C

    Connie

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    MY HUSBAND AND WENT THERE FOR THE FIRST TIME WE ENJOYED THE WHOLE EXPERIENCE WOULD DEFINITLY GO BACK AGAIN.
    

    The Prime Rib at Philadelphia Live!Responded 6 days ago

    Connie, thank you so much for your kind words and the fantastic 5-star rating! We're thrilled to hear that you and your husband had a wonderful time at The Prime Rib at Philadelphia Live! We take pride in our food and service, so it's great to know we hit the mark for you. Your feedback means a lot to us and we're looking forward to welcoming you back soon for another enjoyable experience. See you soon!
    

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