The Prime Rib Maryland at Live! Casino & Hotel Maryland

Review summary

1. T

   Tyreese

   Baltimore

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   Honestly worst steakhouse i’ve ever been to. Lipstick was on my wife’s cup and she was not wearing lipstick. Calamari was slightly undercooked, The steak lacked flavor. The only good was the mac n cheese and the drinks.
   

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2. S

   Sandra

   Richmond

   15 reviews

   5.0

   15 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was great. We ordered the scallops appetizer, 16oz Ribeye (absolutely delicious and cooked perfectly), asparagus and scalloped potatoes (which weren't a favorite) and they surprised us with a single birthday cheesecake that was outstanding. Brian was our server and he was very attentive and extremely nice and friendly. He made our dining experience very special.
   

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3. K

   Kat

   Baltimore

   1 review

   5.0

   1 review

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our fourth anniversary here. Stephen was our server and he was awesome at helping us with the menu and suggesting things. We started off with the Oyster Chesapeake which was baked oysters with crab imperial on top which was amazing. I also ate the appetizer and my entree with a glass of their Moscato which was quite nice. For our main courses - my partner got the A5 Wagyu which lived up to the reputation of awesome. I got the signature cut prime rib and it had tons of flavor, juicy, and tender. Just the way prime rib should be. We also got spinach and truffle mac and cheese as sides which were pretty good. Dessert my partner got the cheesecake and i got a slice of chocolate cake. Be warned, the chocolate cake slice is HUGE. Definitely enough to share, perhaps with 3-4 people because it was massive, especially after a full meal. Overall, we enjoyed ourselves and will be back.
   

   The Prime Rib Maryland at Live! Casino & Hotel MarylandResponded on February 1, 2025

   Hi Kat! Thank you for such a great review! We glad that Stephen provided you with great service and that you enjoyed your anniversary dinner with us! We'll be sure to pass your compliments on to the culinary staff and we look forward to serving you again soon.
   

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4. F

   Frank

   Las Vegas

   13 reviews

   5.0

   13 reviews

   Dined on January 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   On this birthday celebration at the Prime Rib, we were very happy from the beginning that our reservation request were perfect! We did not experience any wait time and all of the staff were courteous and professional. The food was on another level, a Michigan Star Level, crab cakes were excellent, better than a lot of seafood restaurants. Very nice experience. What went wrong? Our waiter was very, very, very busy, but handled it like a professional! He did give us attention and was tipped well. Management staff handled the front and dining room with care and expertise, I was very impressed! Overall 5 Star experience. And the drinks were off the chain. A very nice and pleasant atmosphere. I will be back!
   

   The Prime Rib Maryland at Live! Casino & Hotel MarylandResponded on January 31, 2025

   Thanks for visiting us, Frank! We're thrilled to hear that you had a wonderful birthday celebration at The Prime Rib Maryland. It's great to know that you enjoyed our crab cakes and the overall experience. We always aim to provide top-notch service, and it's heartening to hear that you found our staff to be courteous and professional. We hope to see you again soon for another 5-star experience!
   

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5. M

   Michael

   Miami

   76 reviews

   5.0

   76 reviews

   Dined on January 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is a true gem. First, we were impressed by the quiet atmosphere. Restaurants attached to casinos typically are relatively noisy. Not at all The Prime Rib. It was perfectly comfortable. Next, the food. Absolutely first rate. A great Chateauneuf du Pape and raw oysters to start. Then maybe the best lobster bisque on the planet (sounds like hyperbole, but it is NOT). My companion had the chef's special seafood pasta and I had the special steak Diane. With asparagus, creamed corn, and mashed potatoes for sides. All outstanding. Finished off with a special dessert -- a mini red velvet cake-- served with a birthday candle for my companion. And the service was impeccable. A birthday card signed by the entire staff and table confetti greeted us. Our server and staff were attentive but not at all intrusive. We were the last table to leave. And they minded not one bit. I cannot express how overwhelmed we were by The Prime Rib. One of my best dining experiences anywhere. Worth any trip you make.
   

   The Prime Rib Maryland at Live! Casino & Hotel MarylandResponded on January 31, 2025

   Hi Michael! I cannot tell you how proud and happy your review makes us! We're thrilled to know that we had some small part in giving your companion a great birthday experience and that the food, wine and service exceeded your expectations! We look forward to hosting you again soon!
   

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6. A

   Angele

   Baltimore

   1 review

   1.0

   1 review

   Dined on January 27, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   mashed potatoes were under seasoned......took too long to get salt Spinach was too heavy on the garlic.....had to send back. Was replaced with Chef's vegetable medley which was and unrecognizable medley of half cook vegetable that was not fit to eat. cold bread with hard butter. Had to flag the waiter down when I need additional items. He did not check to if I was pleased with the service or offer to make my visit enjoyable. Then he had the nerve to ask if I left a tip. I told him no because the food and service was not up to my standards. I was totally disappointed and will not be returning. I had visited Prime Rib in the past before Covid and was looking for to returning. The quality of the food and service has drastically declined. They should be ashamed to attach such drastically high prices for such terrible food.
   

   The Prime Rib Maryland at Live! Casino & Hotel MarylandResponded on January 27, 2025

   Hi Angele, First, let me apologize for your recent experience with us. This is not how we want to present ourselves. Further, I will discuss your feedback regarding the food with our culinary team and see that they make any necessary changes. Finally, I am truly disheartened by the service provided to you. We pride ourselves on providing exceptional service and we obviously dropped the ball. Please reach out to me if you wish to discuss your experience in more depth. Regards, Kimberly H. Assistant General Manager The Prime Rib at Maryland Live! Casino
   

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7. I

   IRA

   Washington DC

   3 reviews

   4.0

   3 reviews

   Dined on January 26, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Waiter didn’t clean table between servings. Stated that he would bring the berries for the cheesecake. Still waiting. Paid more attention to people using the restaurant menu than us. We ordered from the restaurant week menu. Frequent visitors to the restaurant. The manager to the bus boy all recognized us. First time we ever saw this waiter. Don’t want to see him again. We usually tip generously, but not yesterday. We’ll go back but not to see him
   

   The Prime Rib Maryland at Live! Casino & Hotel MarylandResponded on January 27, 2025

   Hi Ira, Thank you for your candid feedback regarding your experience at The Prime Rib. We will see that your server receives a training refresher so that this doesn't happen again. Please come back and see us so that we can redeem ourselves. Regards, The Prime Rib Management Team
   

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8. S

   Samuel

   Baltimore

   12 reviews

   5.0

   12 reviews

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent with Richard as always. Good food as always.
   

   The Prime Rib Maryland at Live! Casino & Hotel MarylandResponded on January 27, 2025

   Hi Samuel, Richard is a great server, isn't he? It makes us happy that you and your family enjoyed your visit! Please come visit us again soon! Regards, The Prime Rib at Maryland Live! Casino Management Team
   

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9. A

   Anita

   VIP

   Baltimore

   11 reviews

   5.0

   11 reviews

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had one of the best meals that we have ever eaten at the Prime Rib celebrating my husband's 70th birthday. I had the Porterhouse w/Lobster & Crab Special and hope that it's featured again!
   

   The Prime Rib Maryland at Live! Casino & Hotel MarylandResponded on January 27, 2025

   Hi Anita, Thank you for celebrating your husband's birthday with us! We are so happy that you enjoyed your meals and look forward to seeing you soon! Regards, The Prime Rib at Maryland Live! Casino Management Team
   

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10. T

    Tesha

    Washington DC

    3 reviews

    4.0

    3 reviews

    Dined on January 24, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Toya was awesome she make great recommendations of what to have for dinner.
    

    The Prime Rib Maryland at Live! Casino & Hotel MarylandResponded on January 24, 2025

    Toy really is the best, isn't she? I'll be sure to let her know how much you appreciate her service. Regards, Kim Hastings Assistant General Manager The Prime Rib at Maryland Live! Casino
    

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