The Prime Rib Maryland at Live! Casino & Hotel Maryland

Review summary

1. D

   Diane

   Washington DC

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was amazing ! Everyone worked together and even the manager checked on us. The food was delicious ….everything was perfect!
   

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2. D

   Dorelle

   Washington DC

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I celebrated my birthday at Prime and had an amazing dinner. The service was fantastic, as my server was so personable and made me feel so special. The food was presented well and everything was delicious. Thanks Prime and Stephen for treating me and my friend so well on my birthday!
   

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3. B

   Birette

   Baltimore

   1 review

   5.0

   1 review

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My birthday was wonderful Will be returning Stephen was great
   

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4. C

   Cody

   Dallas

   1 review

   vip
   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything was great except my steak which was way overdone. Waiter did offer to replace it but with party of 5 I didn’t want to make others wait. But everything else was awesome. And everyone else’s food was spot on.
   

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5. V

   Vivian

   Chicago

   1 review

   1.0

   1 review

   Dined on November 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   We went on Thanksgiving. It’s ain’t worth $300 dinner for 4 people without beverages. There was a $7 facility fee on top of the bill. The foods aren’t make to order. It came out 5 mins after we placed the orders. The food was not hot. Room temperature. Sea bass was small and weren’t good. No side. Sides are extra for $14. We won’t be back.
   

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6. t

   tavaris

   Washington DC

   2 reviews

   1.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   We felt rushed by the waiter to order , eat , and leave and pressured to order “ a la carte “items and apps with our entrees just to realize the reason being is they tack on a 20% gratuity for parties of 5 so the more they can pressure you to order the bigger the automatic tip . The food is drastically over priced with most entree items on the menu being 80+ dollars at minimum all the way up to 120 for a entree which is why they don’t reveal the prices online . The steak and calamari had absolutely no seasoning and the Mac n cheese had the consistency of soup . I ordered my steak medium well that came out extremely on the medium rare side . The atmosphere is somewhat nice inside the main dining room which we did not sit in instead we were put in the back patioish area that gave cheap coffee shop vibes . I will not be eating here again trust me it’s not worth it
   

   The Prime Rib Maryland at Live! Casino & Hotel MarylandResponded on November 30, 2024

   Hi Tavaris, I am so sorry that you were disappointed with your experience yesterday. I have reached out to you via the phone number you provided and ask that you give me a call back should you wish to discuss this further. Kimberly Hastings Assistant General Manager The Prime Rib
   

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7. K

   Karla

   Baltimore

   10 reviews

   3.0

   10 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Service was excellent. Everyone there was kind and friendly The food was just ok and very over priced
   

   The Prime Rib Maryland at Live! Casino & Hotel MarylandResponded on November 30, 2024

   Thanks for the review, Karla. We're thrilled to hear that you enjoyed our service at The Prime Rib Maryland at Live! Casino & Hotel Maryland. We strive to provide a welcoming and friendly environment for all our guests. We're sorry to hear that you found our food to be just 'ok' and overpriced. We will certainly take your feedback into consideration as we continually work to improve our guest experience. We hope to see you again soon for a more satisfying experience.
   

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8. D

   Demetrius

   Cancun

   1 review

   5.0

   1 review

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing I proposed to my gf and the staff was so helpful they made all of our dreams come true! The food was off the charts!! Ms Kayla was our server and she was amazing 10/10 recommend
   

   The Prime Rib Maryland at Live! Casino & Hotel MarylandResponded on November 30, 2024

   Hi Demetrius, Congratulations!!! We are thrilled that you chose us for your special day! (And even more thrilled that she said "YES"!) I'll be sure that Kayla and the rest of our team know how much you appreciate their service!
   

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9. R

   Rachel

   Baltimore

   6 reviews

   5.0

   6 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food and service was exceptional. I will definitely go back again.
   

   The Prime Rib Maryland at Live! Casino & Hotel MarylandResponded on November 30, 2024

   Hi Rachel, Thanks for the kind words and we definitely look forward to seeing you again soon!
   

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10. A

    Angela

    Washington DC

    6 reviews

    5.0

    6 reviews

    Dined on November 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The BEAst service ever! Kim was such a beautiful and welcoming Manager! Most importantly Stephen was a phenomenal sever!!!! 5⭐️⭐️⭐️⭐️⭐️
    

    The Prime Rib Maryland at Live! Casino & Hotel MarylandResponded on November 30, 2024

    Thanks for visiting us, AngelaC! We're thrilled to hear that you had a wonderful experience at The Prime Rib Maryland at Live! Casino & Hotel Maryland. It's great to know that our team made you feel cared for and welcomed. We're also glad to hear that you found our service to be excellent. Your kind words mean a lot to us and we're looking forward to your next visit. Best, The Management Team
    

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