The Rec Room - Winnipeg Seasons of Tuxedo

Review summary

1. L

   Lisa

   Manitoba

   48 reviews

   vip
   4.0

   48 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   This was our first visit to The Rec Room and we will definitely be making a return visit. Both the food and service were very good! I ordered the giant pretzel which was served with 2 different dips, and enjoyed every bite! The other entrees ordered by our group were the Fish and Chips, the Grilled Chicken Club sandwich, the Chicken Tacos, the Meat Lovers Pizza, and the Chicken Cobb salad. Everyone enjoyed their meal, and the portions were a very good size. The service was just as good as the food. Our server was polite and friendly, and the food was served in a timely manner. After dinner, we moved to the stage area to enjoy the live entertainment. Overall a very positive experience!
   

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2. OT

   OpenTable Diner

   Manitoba

   1 review

   5.0

   1 review

   Dined on November 12, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great place to dine. I loved that the kids could have fun at the arcade and get to it dinner later.
   

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3. K

   Kelly

   Manitoba

   2 reviews

   2.0

   2 reviews

   Dined on November 11, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Unfortunately, our experience at The Rec Room was not great at all. We booked a table for my son’s birthday hoping to eat and then play games. Our food took over 45min to come out. Not sure if they were short staffed or not, but waiting that long for simple dishes was ridiculous. The overall consensus was that the food was just “alright”. My son ended up getting sick from his burger so we’ll be contacting the restaurant directly. We will not be eating there again.
   

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4. H

   Helen

   Manitoba

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   That í a nice experience at The Rec Room because we have teens who are joyful with games.
   

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5. JB

   JeffreyB

   Manitoba

   7 reviews

   5.0

   7 reviews

   Dined on October 20, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   First time, loved the atmosphere- was crazy busy and always good to see. Concert was great . Bar staff was great. Security was really good . Overall and I understand staff just seemed overwhelmed at times . Volume will do that. Will be back for sure !
   

   The Rec Room - Winnipeg Seasons of TuxedoResponded on October 22, 2024

   Hi JeffreyB, Thank you for taking the time to leave a 5-star review for The Rec Room Winnipeg. We are thrilled to hear you had an exceptional experience and we can’t wait to welcome you back! We are always looking for ways to improve, so if you have any feedback on how your experience could have been improved, please send an email to our venue. The email is located under Info when you search The Rec Room and select the Winnipeg Location. Cheers, Avery Halldorson - Assistant General Manager
   

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6. OT

   OpenTable Diner

   Manitoba

   6 reviews

   5.0

   6 reviews

   Dined on October 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   super attentive service yummy food really awesome birthday celebration cool Halloween decor
   

   The Rec Room - Winnipeg Seasons of TuxedoResponded on October 22, 2024

   Hi Anonymous, Thank you for taking the time to leave a 5-star review for The Rec Room Winnipeg. We are thrilled to hear you had an exceptional experience and we can’t wait to welcome you back! We are always looking for ways to improve, so if you have any feedback on how your experience could have been improved, please send an email to our venue. The email is located under Info when you search The Rec Room and select the Winnipeg Location. Cheers, Avery Halldorson - Assistant General Manager
   

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7. C

   Chris

   Manitoba

   1 review

   2.0

   1 review

   Dined on October 6, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Had a party reserved for 16 there on Saturday, Oct 5. 14 people showed up. Our server was really nice. The food was mediocre for price. I had the rec room burger and it tasted plain. I had to put ketchup on it. Fries were really good. Our friend had steak and upgraded to cesar. It was the smallest upgrade I’ve ever seen. For a $40 plate, it looked pathetic. Service was soooo slow. Our reservation was at 7:15 and we didn’t get bills until almost 9:30pm. I asked for a water twice and never got it.
   

   The Rec Room - Winnipeg Seasons of TuxedoResponded on October 7, 2024

   Hello Chris, Thank you for taking the time to leave a review for The Rec Room Winnipeg. We apologize that the experience you had wasn’t up to standard. At The Rec Room we strive to provide every guest with an exceptional experience. Please send an email to our venue, so I can follow up with you. The email is located under Info when you search The Rec Room and select the Winnipeg Location. Sincerely, Avery Halldorson - Assistant General Manager
   

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8. M

   Meagan

   Manitoba

   2 reviews

   1.0

   2 reviews

   Dined on October 5, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   The experience was disappointing. We were celebrating two birthdays. When guest arrived to the reservation a few minutes before 5 they were told the server wouldn’t be there until after 5. Our table had been seated fully shortly after 5. By 5:15 no one had arrived at our table to address us and we had to ask to have someone come by to get waters or drinks started. We were later told our server started at 5 which was why we didn’t have anyone approach earlier. Having the delay wouldn’t have been a concern had we not watched multiple people who were dressed as management and state they were from the management team standing around and talking casually for extended periods. The perception of the serving staff rushing around and the management team not contributing was consistent throughout the evening. Our server was lovely, very kind, but you could tell he was rushed to serve multiple tables quickly. When management approached to ask about the evening, they were dismissive of the concerns that while our server was lovely, it would have been helpful to have someone approach the table prior to 20 minutes after our reservation. If the guest are observing the amount of effort the serving staff are doing and the amount the management staff are having side conversations, there is an efficiency concern.
   

   The Rec Room - Winnipeg Seasons of TuxedoResponded on October 7, 2024

   Hello Meagan, Thank you for taking the time to leave a review for The Rec Room Winnipeg. We apologize that the experience you had wasn’t up to standard. At The Rec Room we strive to provide every guest with an exceptional experience. Please send an email to our venue, so I can follow up with you. The email is located under Info when you search The Rec Room and select the Winnipeg Location. Sincerely, Avery Halldorson - Assistant General Manager
   

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9. T

   Todd

   Manitoba

   22 reviews

   vip
   3.0

   22 reviews

   Dined on September 4, 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service in the restaurant was really good. We each had a burger with fries after the crispy mushroom appy. The hamburger was really good, juicy, tasty! The Chicken burger was ok. It was rather plain. The slice of tomato looked like they use cherry tomatoes based on the size. Not really what I’d serve on a fairly large burger. The manager did come over and gave us $10 towards gaming, since we bought $100 game tag along with dinner. However, even though we got scene points for dinner, the 1000 bonus scene points for buying the $100 game tag never got added to my account. I called but was told that I’d have to wait at least two days and then take it up with Scene. Outside of those two items, we had a good evening.
   

   The Rec Room - Winnipeg Seasons of TuxedoResponded on September 7, 2024

   Hi Todd, Thank you for taking the time to leave a review for The Rec Room Winnipeg. We are thrilled to hear you had an exceptional experience and we can’t wait to welcome you back! We are always looking for ways to improve, so if you have any feedback on how your experience could have been improved, please send an email to our venue. The email is located under Info when you search The Rec Room and select the Winnipeg Location. Cheers, Avery Halldorson - Assistant General Manager
   

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10. S

    Sylvain

    Manitoba

    1 review

    5.0

    1 review

    Dined on August 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was great. We really enjoyed the visit. Food was great, reasonably priced and the service was excellent
    

    The Rec Room - Winnipeg Seasons of TuxedoResponded on September 3, 2024

    Hi Sylvain, Thank you for taking the time to leave a 5-star review for The Rec Room Winnipeg. We are thrilled to hear you had an exceptional experience and we can’t wait to welcome you back! We are always looking for ways to improve, so if you have any feedback on how your experience could have been improved, please send an email to our venue. The email is located under Info when you search The Rec Room and select the Winnipeg Location. Cheers, Avery Halldorson - Assistant General Manager
    

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