The Refinery

Review summary

1. P

   Paige

   Washington DC

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   After many great experiences here - we went for our last dinner of our vacation. We had reservations - found our wobbly table and sat down. Our server was very friendly- welcomed everyone back a- we ordered drinks and food. Drinks came- all good but then the food did not come for quite some time. Our reservations was at 7- appt 8:30 the steak came and was cold followed by lobster that was overcooked. After waiting all that time we did not want to wait longer and told them we’d pay for what we had for drinks Our original server was no where to be found, the bartender came out to chat and was nice but no one seemed to o low what to do next. They charged us for what we had for drinks and then we left. It was not the experience we were used to and i am not sure why but the kitchen and servers while nice seemed ineffective. Unfortunately- we may not be back.
   

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2. J

   Jennifer

   Philadelphia

   8 reviews

   2.0

   8 reviews

   Dined on November 3, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Maybe we picked an off night. Service was beyond slow. Cocktail’s took 25 minutes to get to the table. I had to get napkins and silverware off another table as our food was served and w me e did not get utensils or napkins with the appetizers. Food tasted off. Ceviche not great and served with poor quality plantain chips. Tuna was great, but the green sauce on top was so oily it took away from the fish. Salad was overloaded with dressing. The beef dish my husband ordered was loaded with fat. I heard the table behind me asking about their drink order delay and then asked to have a food item removed from their bill that they never received. The place was not busy. Service and attentiveness was lacking. Food is all served on plastic cheap plates. Paper napkins. Seared on plastic chairs. There are so many better options in St. John. We were really disappointed! Maybe, just a bad night. We will not go back!
   

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3. SS

   SS57

   Washington DC

   6 reviews

   vip
   5.0

   6 reviews

   Dined on October 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed the delicious Mahi, popcorn cauliflower and the Pain Killer.
   

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4. D

   Denise

   Dallas

   7 reviews

   3.0

   7 reviews

   Dined on October 27, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food was overrated. Zero ambiance. A couple pretty girls are no substitute. Morgan Mango was far better!
   

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5. N

   Neil

   West Virginia

   1 review

   vip
   5.0

   1 review

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A real hidden gem. The food is very unique and you can tell by the care, attention to detail and presentation that the owners and staff really care. From the salads, to the delicious popcorn chicken dish, the yummy fitters and the chicken drumsticks, everything our group had was top notch. Will definitely come back.
   

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6. G

   Gabi

   New York City

   5 reviews

   vip
   3.0

   5 reviews

   Dined on October 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Short rib was tough and service was not very attentive
   

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7. B

   Brian

   Denver

   1 review

   4.0

   1 review

   Dined on October 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Drinks were excellent. The food was very good. Our steak and fish were a bit overdone, but flavors were good. The tapas plates were all well done. Service was timely, especially for an island restaurant. Prices seemed fair. Would recommend.
   

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8. E

   Elena

   Palm Springs

   2 reviews

   5.0

   2 reviews

   Dined on October 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The name perfectly describes their refined Caribbean cuisine and crafted cocktails. We were greeted with warm island vibes while we treated ourselves to more than one expertly crafted Painkiller cocktail. The ceviche was amazing. The lobster was chargrilled expertly…served with chefs magic spices. Quite possibly the best lobster we’ve ever had. Bravo 💜👏 We are definitely returning again! 😀
   

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9. T

   Tim

   Connecticut

   1 review

   5.0

   1 review

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great dinner at the Refinery. Food was amazing and the service couldn’t be any better. Very enjoyable evening!
   

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10. G

    G.

    New Orleans

    5 reviews

    vip
    4.0

    5 reviews

    Dined on October 2, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Excellent service and friendly staff. Lobster was excellent. Much better than Lemongrass.
    

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