The Remedy

Review summary

1. D

   Daniella

   Phoenix

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Server extremely rude and did not want to serves us but when the other table started snapping their fingers the server was there immediately. As well as the cookie skillet (Chocolate Chip Cookie Skillet) was more like a brownie skillet as it had nuts and no where on the menu does it state that it has nuts as I’m extremely allergic to nuts. It took about 20 minutes to even place orders for drinks. The server was about to go away after dropping drinks off, we had to catch his attention to even order our food or we knew we were going to be waiting a while again. For this being at the Four Seasons I would think the service and the food would be a great experience. We drove 11 hours from Phoenix, Arizona just to say we will not be returning nor staying at the Four Seasons cause of this experience is the least that I can say about it.
   

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2. T

   Trina

   VIP

   Western NC

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome service and the food was fabulous! The famous hot chocolate was amazing! Totally worth it! Thank you for a wonderful time!
   

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3. A

   Abegail

   Dubai

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The manager went out of her way to help the guests since they were bit busy during dinnertime. It was a great experience. would love to come again.
   

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4. M

   Maria

   Miami

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent, beautiful place and great attention
   

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5. D

   Dylan

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The Remedy at the Four Seasons was an incredible experience. We went for the famous hot chocolate and we were not disappointed! The staff was warm and welcoming, and the views were incredible from the patio outside. The hot chocolate was quite possibly the best I’ve ever tasted and the experience was second to none. Will definitely be going back!
   

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6. B

   Bilan

   New York City

   9 reviews

   5.0

   9 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved everything about it, from the second we walked in form the moment we left. Fantastic dining experience!
   

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7. S

   Savannah

   Orlando

   5 reviews

   5.0

   5 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 3

   The overall experience was good and unique. Took a bit to get our server to come and greet us after we sat down; however, we did not come for the food, but rather for their famous hot chocolate. It did not disappoint. After speaking with a manager, the quality and work put into the unique hot chocolate is definitely worth the value. I would recommend for anyone who wants a nice hot and delicious hot cocoa in a cold winter night.
   

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8. c

   chau

   VIP

   New Orleans

   4 reviews

   5.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The hot chocolate experience was very nice. My family thoroughly enjoyed it. I had a great dirty martini. The chocolate cookie skillet was amazing.
   

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9. J

   Jennifer

   Denver

   12 reviews

   3.0

   12 reviews

   Dined on November 26, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We’ve been coming since the Botel opened. The bar menu is just not hitting the mark. It’s too precious for the ambiance. Loved out table to watch football and lovely service but along other shortcomings. Small portions and very high prices.
   

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10. N

    Naiomi

    Jacksonville

    3 reviews

    1.0

    3 reviews

    Dined on November 25, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3

    Very nice but they don't have a very good organization. With a reservation I had to wait a few minutes. The prices are super expensive. I ordered the burger which was very good. My husband ordered the steak which was average, nothing special for what we paid. The service was terrible. It took more than 30 minutes to bring us the drinks. I saw how one of the waitresses passed the drinks back and forth before bringing them to the table. The waitress only asked us at the end if we needed anything. Horrible services
    

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