The Restaurant at The Refuge

Review summary

1. A

   Angus

   New York City

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   One of the worst experience ever. Me and my family wait for more than a hour and the staff told us they lost our order. And some dishes we want were already sold out.
   

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2. T

   Thomas

   Manchester

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Had to send one of the dishes back as it was cold Should of sent another one back really but couldn’t be bothered Place was completely dead so I don’t get how the food wasn’t hot Took half hour nearly to get the first drinks we ordered too when we sat down at the food table Again don’t know why it was very quiet Food was still good like it has been in the past when I’ve been But considering how quiet it was service wasn’t up to par and shouldn’t be serving cold food
   

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3. D

   Dana

   Manchester

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best roasts I’ve ever had! The vegan wellington is amazing! Lots of different flavours teamed with lovely veggies, roasties & gravy - everything works well together. The Vimto red cabbage is delicious! The staff were lovely and friendly. We were given a good amount of time to relax, have a drink and look over the menu. Gorgeous setting with a lovely ambience. Would highly recommend
   

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4. M

   Michael

   Manchester

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A really lovely Sunday Lunch and Rosie our server was really good 👍
   

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5. M

   Megan

   Liverpool

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best roast in manchester, in a beautiful building with excellent customer service!!
   

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6. C

   Colin

   Manchester

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   We arrived a few minutes early (better than a few minutes late?) and we were told to wait in the bar although we could see many empty tables. The bar was completely bonkers and the queue for a drink was extremely long, plus the noise was excessive . We went back to the diner reception desk and just waited and a table was found for us. It was not a good experience, particularly as this was our first visit to you.
   

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7. K

   Kirstin

   Manchester

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food, great atmosphere and brilliant service.
   

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8. S

   Simone

   Yorkshire

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Really disappointed with service. Food arriving before drinks. Had to ask several times for table water. Not the best. No apology from staff. Won’t be visiting again.
   

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9. H

   Hayley

   Manchester

   1 review

   5.0

   1 review

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   We are a family of four, including two boisterous children. The gentleman who served us absolutely “got the memo” that I needed to discreetly pick the most suitable table to ensure we didn’t disrupt other diners. He was excellent and understanding the boys’ need to be away from other customers and brought us kids menus. The menus seem “slim pickings” but we felt like we had a good selection for our picky kids and us being pescatarian. The cocktail menu was great and we enjoy a few of those. The kids had good sized portions or burger and chicken “nugget” and thick cut chips. We had a selection of veggie sharing plates. All of the food was so incredibly tasty and we felt really full despite the portion sizes looking quite small on arrival. We’d definitely like to return to have more of the menu. We’d just have appreciated a faster service because the kids were getting restless waiting for their puddings. Other than that, this is a very easy place to recommend to others!
   

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10. K

    KAREN

    Manchester

    1 review

    5.0

    1 review

    Dined on December 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A fantastic meal & cocktails. The venue was beautifully decorated for the festive season. My daughter who has never eaten before said it was one of the best restaurants she’s been to all year & she eats out a lot 👌🏻
    

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