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Refuge MCR, Manchester,

Refuge MCR

4.2
4.2
1699 Reviews
£25 and under
Global, International

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2 people
7:00 p.m.
Booked 50 times today
Experiences are available.
  • Good for special occasions
  • Good for groups
  • Charming
From small plates to Sunday roast, our Dining Room menus take their influences from all over the globe. An informal, but informed setting for a weekly catch-up or a gathering of your nearest and dearest. Sleeves up, dig in.
Private dining

Private dining

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Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    Global, International, Tapas / Small Plates, Vegetarian / Vegan
  • Hours of Operation
    Mon–Sat 12:00 pm–9:45 pm Sun 12:00 pm–9:00 pm
  • Phone number
    0161 233 5151
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
  • Neighbourhood
    Manchester
  • Cross Street
    Whitworth Street and Oxford Street
  • Parking details
    NCP, Manchester PalaceEuro Car Parks, Pritchard Street
  • Public transit
    Two-minute walk from Oxford Road Station. 15-minute walk from Manchester Piccadilly & Manchester Victoria.
  • Additional
    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Outdoor Smoking Area, Private Room, Vegan, Weekend Brunch, Wheelchair Access, Wine
Gift card

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Experiences

  • Winter Garden Afternoon Tea

    £35.00 - £49.00 per person

    Multiple dates available
    Exclusively served in the Winter Garden beautiful surroundings. Step into the Winter Garden at The Refuge for a relaxed yet refined afternoon tea experience. Enjoy house-made sweet treats and a selection of loose-leaf teas from the Manor, each chosen to perfectly complement the flavours. Set against the city’s most stunning, tranquil backdrop, it’s the perfect spot to unwind and savour the season. Bookings must be made minimum 24 hours in advance.
    Winter Garden Afternoon Tea photo

What 1,699 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.3Food
  • 4.1Service
  • 4.4Ambience
  • 3.9Value

NoiseEnergetic

Review summary

AI-generated from verified diner reviews
Refuge MCR offers a "beautiful setting" and "excellent customer service," making it an ideal spot for a memorable meal. Guests praise the "best roast in Manchester" and enjoy the vibrant atmosphere. While some reviews note service inconsistencies, the venue's charm and delicious offerings ensure a delightful experience.

1,699 Reviews
  1. Gearoid

    London

    1 review

    1.0

    1 review

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3
    Having dined at Kimpton Edinburgh and Kimpton London before, I had high hopes for here. Sadly these hopes were never realised. It was awful. They may say that the Refuge is a venue in an 5* hotel, however it still is the primary bar and restaurant in the hotel and should have some standards to reflect that. Arrived into a bar with 4 staff serving behind the bar and over 50 patrons in a queuing system. A queuing system in a bar in a 5* hotel is simply not acceptable. We decided to skip and see if we could get our dinner table early. We were greeted by a surly host and no welcome whatsoever. Told we were early but we said we couldn’t get a drink at the bar and then shown to our table and made feel like an inconvenience. The food was vile to say the least, I had the Rib Eye Steak and my girlfriend had the lamb pie. The lamb pie that was obviously bought in and my steak came out blue and unseasoned instead of medium-rare. Our triple cooked chips were frozen from a bag and still undercooked inside. We sent back the steak and both sides of chips. At no point did anyone come to discuss the fact the food was not satisfactory and by the time my steak came back her lamb pie was cold. Rather than just send that back we ate up. When our food was cleared the waiter saw the chips weren’t eaten and he asked if we had the same problem again to which we said yes, however no resolution was offered. When the bill was presented we saw that the chips were still on the bill and service charge was applied. There was no interest in doing anything to put this right for us. So I just paid and left disgusted. If this is the best a 5* hotel can do for a bar and restaurant, then they should be ashamed of themselves. Kimpton Hotels + Restaurants is the name of the chain and to put the Restaurant on the title of the chain, you would think IHG would be confident in their product being good. Let me tell you, it’s not, in fact it’s terrible. I’d get better in a Holiday Inn Express. I won’t be back!

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  2. Daniel

    Lancashire

    1 review

    1.0

    1 review

    Dined 1 day ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    What was supposed to be a celebration for my new job promotion that my boyfriend surprised me with, lead to quite an underwhelming experience. Service was awful, we where placed on a table next to a couple leaning over to our seats, this was ignored by the less than attentive staff. After waiting 25 minutes, I then went back to the greeter staff to inform them that we had not yet been asked for our drinks/food order. We received no table water, and then we where told that due to a big booking, our food may take even longer. The table next to us also had the same experience and pre-warned us as we sat down, to justify this experience this just emphasised the lack of service and attentiveness. Overall this was really a poor experience, had we had known prior that this would impact our experience we could have easily made reservations else where.

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  3. OpenTable Diner

    London

    2 reviews

    2.0

    2 reviews

    Dined 1 day ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1
    Impersonal, lacking atmosphere, poor customer service

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  4. tracy

    Bath

    13 reviews

    5.0

    13 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great niche restaurant set in the Kimpton Clocktower Hotel. Absolutely stunning building with so much character. Host was welcoming and good was well presented.

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  5. Andrea

    Manchester

    4 reviews

    5.0

    4 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really lovely food. Beautiful venue. Efficient service.

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  6. Samantha

    Yorkshire

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 4
    The best roast we’ve had out in forever 🙌🏼 will definitely be back. X

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  7. Steven

    London

    2 reviews

    2.0

    2 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 4
    Food wasn’t very hot… sent it back & it came back out the same

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  8. Stephen

    Manchester

    1 review

    4.0

    1 review

    Dined 7 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    A great Sunday lunch venue and it was fab to bring my dog along who devoured the Sunday roast bowl for dogs.

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  9. Jessica

    Manchester

    3 reviews

    5.0

    3 reviews

    Dined on February 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We had a lovely meal. The cocktails were amazing and so was the food. Lucy provided excellent service, thank you!

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  10. Ceri

    Manchester

    1 review

    3.0

    1 review

    Dined on February 22, 2025

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 4
    Unfortunately the afternoon tea fell really short here - the quality was shocking TBH! The sandwich selection and quality was terrible especially the truffle egg finger sandwich, as the bread was stale & dry and the salmon with cream cheese was mediocre! Cake selection again, really poor - bar the lemon meringue & scone the only edible from bites presented! Then finally, the fact you only get one servicing of hot drinks - was pretty shocking as normally you do / should get unlimited hot drinks! Overall for the price - its really not worth it! I will definitely revisit Refuge only for drinks and thier decent Sunday Roast, but for the afternoon tea - never again!! I've definitely had the latter better elsewhere and cheaper in price! The only highlight was the chap whom served us as he was lovely.

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FAQs

Refuge MCR is rated 4.2 stars by 1699 OpenTable diners.

Refuge MCR does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 50 times today
Experiences are available.
Google Map for Refuge MCR

Oxford Street, Manchester, M60 7HA

Dining areas

Additional information

  • Cross Street
    Whitworth Street and Oxford Street
  • Neighbourhood
    Manchester
  • Hours of Operation
    Mon–Sat 12:00 pm–9:45 pm Sun 12:00 pm–9:00 pm
  • Price
    £25 and under
  • Cuisines
    Global, International, Tapas / Small Plates, Vegetarian / Vegan
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    NCP, Manchester PalaceEuro Car Parks, Pritchard Street
  • Public transit
    Two-minute walk from Oxford Road Station. 15-minute walk from Manchester Piccadilly & Manchester Victoria.
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Outdoor Smoking Area, Private Room, Vegan, Weekend Brunch, Wheelchair Access, Wine
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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