The Sally Gap Bar and Brasserie

Review summary

1. K

   Kathie

   Leinster

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Is always a great experience the reason we always choose as our first choice to celebrate special events. However yesterday was a bit out of the ordinary. There didn’t appear o be enough staff. One server Ashley was wonderful. She took our order for food and drinks. Came over to us to make sure all was well while we were eating and came to us again for tea or coffee. This was a celebration to celebrate a 75th birthday. After the tea she brought the persons birthday a lovely plate with fruit and chocolates. Very much appreciated. Not sure if her shift was over as after that didn’t see her again. However my star was a 4 (again no reflection on Ashley) The restaurant was very under staffed. She seemed to be the only server actually. We needed salt and pepper and had to go looking for it. There was none on any table. We saw how busy that girl was henceforth didn’t want to stress her out with something so trivial. Generally speaking the menu needs something new perhaps something in chicken. Plenty of fish dishes as well as beef and pork. However I don’t eat fish and very little red meat. Thank God for the pastrami sandwich 😁it’s the only choice. Would you consider the Caesar salad with chicken again or roast chicken. The dessert could also use a cake or pie. Apple pie or crumble is lovely after a meal. 👍 The atmosphere is impeccable as are the decorations for Christmas. The atmosphere is always calming and relaxing. Missed the doorman! Hopefully he will be there next time around. All and all it was a pleasant experience. Will be coming again in a couple of weeks for another birthday. You have to try this hotel at least once at Christmas is quite magical.
   

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2. OT

   OpenTable Diner

   Munich

   3 reviews

   3.0

   3 reviews

   Dined on November 14, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Das Essen war sehr gut und preislich völlig in Ordnung. Umfangreiches Getränkeangebot zu angemessenen Preisen. Der Geräuschpegel war mir persönlich zu laut, zu viele Leute. Der Service war freundlich aber etwas unkoordiniert, so habe ich erst mein Essen bekommen und nach Nachfrage meinen Wein.
   

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3. A

   Anastasiia

   Dublin

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an incredible dinner with family and friends. Very tasty food and original presentation and a great atmosphere with live music. I would also like to thank Vadim who took care of our table and brought us a birthday plate with a candle. It was very nice As always, the service and cuisine at the highest level ❤️
   

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4. l

   lisa

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Beautiful dinning experience, food of a high standard,delicious
   

   The Sally Gap Bar and BrasserieResponded on November 6, 2024

   Dear Lisa, Thank you for taking the time to provide us with your fantastic feedback following your recent dining experience at Sally Gap Bar & Brasserie. We hope to welcome you back in the not-too-distant future. Kind regards, Louise Turley Bar and Lounge Manager
   

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5. V

   Vonnie

   Dublin

   1 review

   3.0

   1 review

   Dined on October 27, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Service was poor. Got served by 4 separate staff and nobody took ownership of the table. Had to call repeatedly for the dessert menu after our initial server had promised to bring the menu but then walked past our table on a few occasions and never brought it over. Then we had to specifically call over another server to take the dessert order, we had to remind twice to refill our water glasses and then ask another server to finish clearing away our main course plates as the server who started clearing our table never returned to finish clearing it. It wasn’t overly busy to excuse the service. Staff were wandering around without actually looking at the customers or tables to see what needed attention. Disappointing for what is a lovely setting and hotel.
   

   The Sally Gap Bar and BrasserieResponded on November 6, 2024

   Dear Vonnie, Thank you for taking the time to provide us with your feedback following your recent dining experience at Sally Gap Bar & Brasserie. I’m very sorry to hear that your recent experience did not meet your expectations. I apologise for the shortcomings in service and will ensure these are addressed with the team. We hope to welcome you back in the not-too-distant future. Kind regards, Louise Turley Bar and Lounge Manager
   

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6. H

   Howard

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent fare. Pleasurable, delicious dining experience, in our hotel.
   

   The Sally Gap Bar and BrasserieResponded on November 6, 2024

   Dear Howard, Thank you for taking the time to provide us with your fantastic feedback following your recent dining experience at Sally Gap Bar & Brasserie. We hope to welcome you back in the not-too-distant future. Kind regards, Louise Turley Bar and Lounge Manager
   

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7. OT

   OpenTable Diner

   N. Ireland

   1 review

   5.0

   1 review

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined in The Sally Gap Brasserie twice while staying at Powerscourt Hotel. A perfect experience both times! Food was delicious and all the staff were excellent. Could l just say a young waitress called Emily who served us on the first evening was really excellent and took time to chat a little, my husband has a severe garlic allergy and she went out of her way to get him something nice. On the second night they organised to make a special garlic free sauce for the fish which was very much appreciated. Thank you
   

   The Sally Gap Bar and BrasserieResponded on November 6, 2024

   Dear Anonymous, Thank you for taking the time to provide us with your fantastic feedback following your recent dining experience at Sally Gap Bar & Brasserie. I have shared your feedback with Emily who is very appreciative of your kind words. We hope to welcome you back in the not-too-distant future. Kind regards, Louise Turley Bar and Lounge Manager
   

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8. K

   Kirsten

   Berlin

   3 reviews

   4.0

   3 reviews

   Dined on October 18, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Our server Robin was bright, and charming and served very well. The Guinness soda bread was THE star of the evening. The best ever. So moist and delicious. We would have been more than satisfied to just eat it along with a fine glass of wine, as our evening meal. The restaurant itself was safe nothing extraordinary, sort of what one expects as part of a hotel. The new menu is uninspired. We enjoy a something a wee bit exciting and different than what we would cook at home. I had one of the new starters "Oven Salt Baked Celeriac," which was served as a cold dish, despite being called "Oven Baked". I didn't taste any salt in the dish. Also, as someone who cooks regularly with celeriac, I know that once baked or cooked it has a very pleasant soft texture. I was disappointed that the celeriac served was not cooked but served al dente. It would be more correct to title this dish "Celeriac Crudités". We had both the trout and the cod dishes as our mains and both fish were expertly cooked. My trout dish was served with a beurre blanc "soup" not a sauce as was promised. My husband had the cod dish and he declared it "fine, nothing outstanding." In our opinion we would not go back for another meal.
   

   The Sally Gap Bar and BrasserieResponded on November 6, 2024

   Dear Kirsten, Thank you for taking the time to provide us with your feedback following your recent dining experience at Sally Gap Bar & Brasserie. I am delighted to hear that Robyn was very charming - I have shared this feedback with her and we truly appreciate your kinds words. I apologise that the menu was not to your taste. I have shared your feedback with the kitchen team who will ensure this is addressed. We appreciate all feedback as it allows us to ensure we are offering the finest food and service. I hope we can welcome you back in the future. Kind regards, Louise Turley Bar and Lounge Manager
   

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9. S

   Stephen

   Wicklow

   1 review

   3.0

   1 review

   Dined on October 17, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Rather disappointed tbh. Prawn cocktail very bland and poor value for 19 euros. Soup nothing special either. Service fine but we expected tastier food given the prices charged…
   

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10. C

    Caroline

    London

    5 reviews

    5.0

    5 reviews

    Dined on October 17, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    This is my second time returning to the Sally Gap and it still remains one of my favourite hotel restaurants. The food was great and the friendliness yet professionalism of the staff made the overall experience wonderful. I look forward to my next visit.
    

    The Sally Gap Bar and BrasserieResponded on November 6, 2024

    Dear Caroline, Thank you for taking the time to provide us with your fantastic feedback following your recent dining experience at Sally Gap Bar & Brasserie. We hope to welcome you back in the not-too-distant future. Kind regards, Louise Turley Bar and Lounge Manager
    

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