Side by Side Kitchen & Cocktails

Review summary

1. N

   Natalie

   Nashville1 review

   1.0

   Dined on February 23, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We waited almost an hour for appetizers, our waiter stopped helping us, and the chef ate off my plate before I got the food. On another note not for sure if she was the supervisor but she did everything in her power to fix the entire situation and she was very nice and polite.
   

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2. I

   Invera

   Alabama1 review

   4.0

   Dined on January 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   01/25/2025: It was my first time there. You have to enter through Embassy Suites hotel. I made a reservation but it wasn't needed, there was only one couple when I arrived. The jazz music was perfect. I was looking for "fine dining," but this wasn't a bad choice. The dining area is large, but the bar seats 10 people at best. There was a bathroom inside the restaurant and it was clean. But the lock on the accessible bathroom needs repair. I had to lean on the door and jiggle the lock to engage it. Maitlon was my server. He was patient and worked with the bartender (a lady) to find a drink I would like. She ended up creating something and it was tasty. Maitlon helped me choose between different menu items. I had the flank steak w/mashed potatoes and asparagus. My steak was medium and tender. Maitlon delivered my meal with a steak knife. Which is rare because most restaurants don't serve your food with a proper steak knife. I had lemon cheesecake with vanilla bean ice cream for dessert. There was a solid lemon flavor to the cheesecake. The berry compote had a good texture and was not thin. The whipped cream was fluffy and the pistachios were ground to a good texture. Overall, it was a good experience. The meal was just under $70 for one person. The staff (Maitlon and the bartender) were friendly and patient with all of the guests. One suggestion would be to add a bread basket while you wait for your entree. I'll slip in to try a burger next time.
   

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   Side by Side Kitchen & CocktailsResponded on January 26, 2025

   Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you enjoyed the ambiance, meal, and our staff. We appreciate the feedback on the accessible bathroom lock – we’ll definitely take care of that. We’d love to have you back for that burger, and we hope to provide another great experience next time. Thanks again for visiting and sharing your thoughts!
   

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3. n

   nichole

   New Orleans2 reviews

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great holiday experience! I love out of town and my daughter lives in Tuscaloosa. We actually had a Christmas dinner without cooking all day!
   

   Side by Side Kitchen & CocktailsResponded on January 15, 2025

   We're thrilled that we could create a memorable holiday experience for you and your daughter. We can't wait to welcome you back on your next visit!
   

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4. d

   danielle VIP

   Orlando3 reviews

   5.0

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious meal and excellent service! Couldn’t have asked for a better experience!
   

   Side by Side Kitchen & CocktailsResponded on December 27, 2024

   Thank you so much for spending your holidays with us! We are so happy you enjoyed everything!
   

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5. J

   Jesse

   New York City1 review

   2.0

   Dined on December 1, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was very unprofessional. The busser came to our table with a tray and made us put our empty plates on the tray. They had a person filling the glasses of water and she probably came to our table over 10 times. The last few times she came over it was kind of just like no get out of here because it was almost annoying how much they would ask to fill our water glasses. I understand that person is doing their job but the manager should assign them something other than that because it was way to frequent. Some of the servers were very unprofessional by the way they spoke as if they didn’t know the menu.
   

   Side by Side Kitchen & CocktailsResponded on December 15, 2024

   Thank you for sharing your experience with us. We’re happy to hear you enjoyed your meal and the atmosphere of our restaurant. However, we sincerely apologize for the service shortcomings you encountered. We are actively addressing the concerns you've raised to ensure a more seamless and professional experience moving forward. Your experience, from start to finish, is important to us, and we truly value your feedback as it helps us improve and provide a better experience for all our guests.
   

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6. A

   Ana Gabriela

   Alabama1 review

   5.0

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me encantó el salmón, el side de Yukon mashed potatoes, los veggies grilled, la cerveza Londinense de chocolate es deliciosa!!! Todo muy limpio.
   

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   Side by Side Kitchen & CocktailsResponded on December 15, 2024

   ¡Muchas gracias! ¡Estamos felices de que hayas disfrutado de todo!
   

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7. J

   J

   New York City5 reviews

   4.0

   Dined on October 26, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Good experience with very good food in a loud and energetic college town eatery
   

   Side by Side Kitchen & CocktailsResponded on November 4, 2024

   Hi J, Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed your dining experience at Side by Side Kitchen & Cocktails. We take pride in our food and it's great to know that it hit the mark for you. We're sorry if the noise level was a bit high, we'll certainly take that into consideration for future improvements. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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8. K

   Kim

   Charlotte1 review

   5.0

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If it’s a game day weekend be kind to the staff if you are a walk in. We had reservations and witnessed the horrible treatment of staff by hotel guests expecting a table as a walk in.
   

   Side by Side Kitchen & CocktailsResponded on November 4, 2024

   Thank you for the kind words Kim. We work hard to ensure all guests are taken care of equally and we do appreciate the empathy you've expressed for our hostess. We look forward to having you back with us again soon!
   

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9. L

   Lara VIP

   Northern MI17 reviews

   5.0

   Dined on August 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Fast friendly service and great food. We enjoyed the filet and also the salmon
   

   Side by Side Kitchen & CocktailsResponded on November 4, 2024

   Thanks for the review, LaraA! We're thrilled to hear you enjoyed our food, especially the filet and salmon. We strive to provide excellent service and it's great to know we hit the mark for you. We noticed your rating on value and appreciate your feedback. We hope to see you again soon at Side by Side Kitchen & Cocktails.
   

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10. OT

    OpenTable Diner

    Dallas3 reviews

    1.0

    Dined on June 5, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    We had a reaction to a miss in a shellfish allergy. We had to leave. We only had waters and app. Still charged for cocktails - which weren’t made and entrees. Talked to a manager and we were supposed to have check refunded on June 11th. No refund and no call back. Do not recommend!
    

    1 person found this helpful