The Statler French American Bistro

Review summary

1. G

   Greg

   Detroit

   35 reviews

   4.0

   35 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   We ate at the Statler prior to attending a show at the Fox. The wait staff wasn't very engaging. I ordered French onion soup and the short ribs. My wife ordered the soup too. She raved about the escargot but our soup was far too hot and couldn't be enjoyed for a while. In the meantime, our entrees arrived at the table. And my short ribs were warm, not hot by the time I ate. them. My wife ordered the ragout and there were far more noodles than meat. The key lime pie was excellent and so was my wine (selection from the wine pairing menu). We'll be back but we've enjoyed dining at the Statler on several occasions far more than we did yesterday .
   

   The Statler French American BistroResponded 1 day ago

   Thank you for sharing your experience and for dining with us before your show, Greg. We’re glad to hear you enjoyed the escargot, key lime pie, and wine selection, but we’re truly sorry that the timing of your courses impacted your overall experience. It’s important to us that each dish is served at the right temperature and pace, and we regret that this fell short during your visit. We also appreciate your feedback on the ragout portion, as it helps us fine-tune our offerings. Your continued support means a lot to us, and we’re grateful you plan to return. We’re committed to ensuring your next visit is more enjoyable and reflective of the dining experience you’ve come to expect. Thank you again for your feedback!
   

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2. S

   Steve

   Detroit

   20 reviews

   5.0

   20 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just discovered this restaurant, and we loved it. Great atmosphere and delicious food. Dont be in a hurry when you dine here. Take it all in and enjoy. You're spending good money for sure. Enjoy.
   

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   The Statler French American BistroResponded 1 day ago

   Thank you so much for your wonderful review, Steve. We’re delighted to hear that you enjoyed discovering our restaurant and appreciated the atmosphere and food. We love that you captured the essence of what we strive for—a relaxed, enjoyable dining experience where you can savor every moment. Your kind words mean a lot to us, and we’re thrilled that your visit was memorable.
   

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3. A

   Aaron

   Fort Lauderdale

   2 reviews

   4.0

   2 reviews

   Dined on November 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service and selection. Oyster Rocks were excellent!
   

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   The Statler French American BistroResponded 1 day ago

   Thank you for taking the time to leave us a great review, Aaron! We appreciate your kind words and hope to welcome you back soon.
   

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4. J

   Jim

   Detroit

   2 reviews

   3.0

   2 reviews

   Dined on November 22, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Generous sized portions. Food and service were good.
   

   The Statler French American BistroResponded 1 day ago

   Thank you for dining with us and for your kind words about the food, service, and generous portions. We’re especially glad to hear that your server made you feel well taken care of. However, we’re sorry that the timing of your meal was tighter than expected, especially with your evening plans. We understand how important it is to enjoy a relaxing experience without feeling rushed. Your feedback is important, and we’ll use it to help improve our timing for guests with similar schedules. We hope you’ll join us again soon for another enjoyable visit— with more time to savor your meal!
   

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5. L

   Liv

   Detroit

   1 review

   3.0

   1 review

   Dined on November 17, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Service was soooooo slow. The food was amazing! Went for brunch but got our food BEFORE our cocktails 😕
   

   The Statler French American BistroResponded 1 day ago

   Thank you for dining with us and for your kind words about our food! We’re so glad you enjoyed your brunch, but we sincerely apologize for the delay in service and for the timing of your cocktails. This is not the experience we aim to provide, and we understand how disappointing it can be. Your feedback is invaluable, and we’ll address this with our team to ensure better timing and efficiency in the future. We hope to welcome you back soon for a smoother, more enjoyable visit.
   

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6. A

   Andrew

   Detroit

   3 reviews

   2.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Had 7pm reservations, arrived at 657 for them. Was seated at 730. Service was friendly, but SLOW. Food was okay, one of the mushrooms in the lions mane steak was completely raw, versus the rest which were cooked straight through. Thought it was pretty lame that the duck was served alacarte, for 40 you could at least throw some potatoes and veggies on the plate. Cocktails were good. Atmosphere was good.
   

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7. OT

   OpenTable Diner

   Detroit

   1 review

   4.0

   1 review

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The restaurant was beautiful. Service was amazing. However we did go with another couple and the restaurant wouldn’t split our bill. They said it was policy to have the check all on one. I guess this seemed odd to me.
   

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   The Statler French American BistroResponded 1 day ago

   Thank you for your kind words. We’re thrilled to hear you enjoyed the atmosphere and hospitality. We understand that not being able to split the check may have been an inconvenience, and we apologize for any frustration this caused. While our current policy requires a single check per table, we appreciate your feedback and will take it into consideration as we review our policies. We hope to have the pleasure of welcoming you back soon for another wonderful dining experience. Thank you for sharing your thoughts with us!
   

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8. M

   Matt

   Detroit

   1 review

   2.0

   1 review

   Dined on November 16, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Restaurant was very nice at first, service was very attentive for the first 15 minutes. Our server seemingly forgot she had our table to serve and we did not see her for almost the entire night. I could see her joking and making small talk with another table while we sat there waiting to see if she'd ever bring us the dessert cart for viewing. all in all, the food was good but service was absolutely horrific. probably will not return.
   

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9. R

   Richard

   Detroit

   15 reviews

   5.0

   15 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Excellent service! Will dine there again.
   

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10. T

    Thayer

    San Francisco

    7 reviews

    5.0

    7 reviews

    Dined on November 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was amazing. Parking in the underground lot with free validation was lovely. My 50 year old ears thought the music played was ok. My 20 year old daughter liked that it wasn’t “stuffy.”
    

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