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The Terrace at The Refuge, Manchester, Greater Manchester

The Terrace at The Refuge

3.3
3,3
19 commentaires
De 26 £ à 40 £
Fondue
  • Charmant
  • Belle terrasse
  • Bien pour les occasions spéciales
Chalet all day! Enjoy the warm glow of our Moët & Chandon winter terrace, with twinkling lights and even more sparkling drinks. With our heated patio and luxury throws, tuck into indulgent fondue from one of our cozy corners and sip champagne cocktails from our fur-lined loungers. Gather round with friends and family for hot toddies, decadent hot chocolate and delicious dishes.

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Sections du restaurant

Informations supplémentaires

  • Style de restauration
    Décontracté
  • Prix
    De 26 £ à 40 £
  • Cuisines
    Fondue, Bar à Vin, Bar à cocktails
  • Heures d'ouverture
    lun., mar., jeu., ven. 16H00–22H00 mer., sam. 12H00–22H00 dim. 12H00–18H00
  • Numéro de téléphone
    0161 288 1111
  • Dress code
    Tenue d'affaires décontractée

L'opinion de 19 personnes

Évaluation globale (notes et commentaires)

3.3
3,3 selon des cotes récentes
  • 3,4Nourriture
  • 3Service
  • 3,3Ambiance
  • 3Valeur

BruitMoyen

19 commentaires
  1. AndreaY

    Derbyshire

    4 commentaires

    5.0

    4 commentaires

    Y est allé le 29 décembre 2023

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5
    Lovely concept, bit chilly so wrap up but all in all very enjoyable ! Staff excellent as well

    Ce commentaire est-il utile?

  2. Shell

    Manchester

    3 commentaires

    5.0

    3 commentaires

    Y est allé le 24 décembre 2023

    1. Cote globale 5
    2. Nourriture 4
    3. Service 5
    4. Ambiance 5
    Great music, nice vibe and it looked really pretty.

    Ce commentaire est-il utile?

  3. EmmaA

    Manchester

    1 commentaire

    2.0

    1 commentaire

    Y est allé le 22 décembre 2023

    1. Cote globale 2
    2. Nourriture 3
    3. Service 2
    4. Ambiance 3
    Booked this as something different for my partner’s birthday but it was a bit of a disappointment. No front of house so we just stood awkwardly waiting to be seated, eventually approached someone at the bar who told us where to sit but it felt very unorganised. The (only) waiter did get us a free drink to apologise for the waiting times which was nice, and most of the staff were lovely, but it just felt very poorly planned and no one really knew what they were doing. The food was ok, bit expensive for the amount but it came out fairly quickly. Overall wouldn’t bother again, wasn’t worth it and would just go to the normal Refuge dining room for better food and service. Waited about 20 minutes just to pay the bill and left feeling quite flat! Luckily had a drink in the main Refuge bar to save the evening…

    Ce commentaire est-il utile?

  4. MoragD

    Manchester

    3 commentaires

    3.0

    3 commentaires

    Y est allé le 22 décembre 2023

    1. Cote globale 3
    2. Nourriture 4
    3. Service 2
    4. Ambiance 3
    The food was good but the staff looked like it was their first day on the job. £16 for a very modestly sized cocktail and the hot chocolate bar was slightly disappointing. No marmallows or squirty cream (I would consider these basics!). The whole experience was ok but I don’t think it’s quite Moet & Chandon standard.

    Ce commentaire est-il utile?

  5. ReenaM

    Londres

    2 commentaires

    4.0

    2 commentaires

    Y est allé le 20 décembre 2023

    1. Cote globale 4
    2. Nourriture 4
    3. Service 4
    4. Ambiance 5
    Beautifully decorated and enjoyed the Christmas setting for our fondue & champagne

    Ce commentaire est-il utile?

  6. GeorgieB

    Manchester

    7 commentaires

    5.0

    7 commentaires

    Y est allé le 17 décembre 2023

    1. Cote globale 5
    2. Nourriture 5
    3. Service 4
    4. Ambiance 4
    Was a little chilly but the food was absolutely wonderful. Incredible onion soup and loved the fondue. Could have done with more heaters on and the food was a bit of a wait but was worth it when it came!

    Ce commentaire est-il utile?

  7. SophieC

    Manchester

    1 commentaire

    3.0

    1 commentaire

    Y est allé le 16 décembre 2023

    1. Cote globale 3
    2. Nourriture 2
    3. Service 2
    4. Ambiance 3
    Setting was nice, if a little cold. We braved the cold for one drink wrapped under blankets. Better service than the main Refuge dining area but still didn't go above and beyond.

    Ce commentaire est-il utile?

  8. Cazzor

    Manchester

    2 commentaires

    1.0

    2 commentaires

    Y est allé le 15 décembre 2023

    1. Cote globale 1
    2. Nourriture 4
    3. Service 1
    4. Ambiance 1
    We had 4 tables booked at 5 and 5.15pm. We arrived separately and someone from each table went to the bar. They couldn’t cope serving this many and sent some into the refuge bar. It took on average 30-45 minutes to get simple drinks, never mind cocktails! We started to go to order food and were told they would take our orders together so the bar was free. They then came back 20minutes later to say because we put a big order in it would be another 30mins. It came and was tasty but if you didn’t have the fondue it was very expensive for not a lot of food. We had 10 minutes eating our food then the assistant manager came and told us we were a big group who they should have “banned” immediately and that we needed to move to some comfy chairs to give the tables to others. We obliged good naturedly as we are nice people. We then again all went to get drinks from the different bars as the external one had very little stock and one server! I waited 45mins at the bar for 2 drinks. A friend ordered us baileys and 20mins later they arrived. The server moved round the assistant manager who came and told us we had 15 minutes to drink up and leave as they needed these seats now. We had booked tables on the website and were able to book them so they should have been able to serve them. I pointed out when we waited that long for drinks, that 15 minute warning was not acceptable. They were understaffed, disorganised and rude. The Italian waitress was exemplary, the food was nice but expensive, all the rest was poor beyond understanding and expensive for the pleasure of being treated like criminals for doing nothing wrong. It was horrendous. Don’t go!

    Ce commentaire est-il utile?

  9. M33CJM

    Manchester

    4 commentaires

    4.0

    4 commentaires

    Y est allé le 14 décembre 2023

    1. Cote globale 4
    2. Nourriture 3
    3. Service 3
    4. Ambiance 4
    There was only one staff member in the terrace area so service was quite slow as he was trying to manage behind the bar on his own and take food orders etc. The fondue was nice but not so sure about the broccoli and radishes to dip in, would have been better with chunky bread or potato. Had a nice evening but nothing spectacular.

    Ce commentaire est-il utile?

  10. NicolaP

    New York City

    1 commentaire

    3.0

    1 commentaire

    Y est allé le 13 décembre 2023

    1. Cote globale 3
    2. Nourriture 3
    3. Service 5
    4. Ambiance 2
    The service was great, however most of the outdoor heaters were not working as they’d run out of gas so it was quite cold. The cheese fondue sharer was very small and not the best value.

    Ce commentaire est-il utile?

FAQ

Le restaurant The Terrace at The Refuge a été coté 3,3 étoiles par 19 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Non disponible à OpenTable

Malheureusement, ce restaurant ne fait pas partie du réseau de réservation OpenTable. Pour vérifier les disponibilités, veuillez contacter le restaurant directement.

Est-ce que c'est votre restaurant?
Confirmer inscription
Carte Google pour le restaurant The Terrace at The Refuge

Oxford St, Manchester, Greater Manchester M60 7HA

Sections du restaurant

Informations supplémentaires

  • Quartier
    Manchester
  • Heures d'ouverture
    lun., mar., jeu., ven. 16H00–22H00 mer., sam. 12H00–22H00 dim. 12H00–18H00
  • Prix
    De 26 £ à 40 £
  • Cuisines
    Fondue, Bar à Vin, Bar à cocktails
  • Style de restauration
    Décontracté
  • Dress code
    Tenue d'affaires décontractée
  • Parking details
    Aucun
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