The Terrace

Review summary

1. DK

   DannyK VIP

   Hawaii14 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed last night’s dinner at Solera. The atmosphere was great as usual and the service from staff was excellent. Best wishes and we will be sure to continue supporting you.
   

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2. B

   Brooke

   Hawaii1 review

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service! Thank you for providing us such exemplary service and celebrating our anniversary! Chefs tasting menu was phenomenal. Thank you to our server Brandon and Chef Mel!
   

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3. S

   Salma VIP

   San Francisco5 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, lovely sunset view and live music (piano) in the background makes for a great ambiance at The Terrace. Friendly staff and their attention to details are especially noticeable during dinner time!
   

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4. D

   Drew VIP

   Hawaii16 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Solera. A new restaurant with wonderful and exciting food which was delicious. Service was good as well.
   

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5. K

   Kevin

   Tampa62 reviews

   4.0

   Dined on February 16, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Over the last several years we have dined at The Terrace each time we came to Waikiki. This time I must say I was a bit disappointed. Located on the 7th? Floor of The Ritz-Carlton Residences, one expects exceptional service. Despite making this reservation for my birthday breakfast several months back, we were seated as far from the view as possible. My view was actually of a mirror which revealed just a bit of the spectacular view available to others. Our breakfast came quickly, so much so we had not yet received our coffee. My order came without the side of bacon which was to be included. The sauce on my lemon pancakes was delicious but was it really intended to be served without syrup? The sauce was long gone by the time I dug into the 3rd pancake. Nice atmosphere and food was above average, but service made it so it was not worth the $100 bill for two modest breakfasts.
   

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6. L

   Lou VIP

   Las Vegas27 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a must when dining in Honolulu, it’s a spectacular experience.
   

   The TerraceResponded on February 18, 2025

   Aloha Lou, It's heartwarming to read your lovely review! Thank you for choosing us, and we hope to welcome you back soon.
   

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7. OT

   OpenTable Diner

   Phoenix1 review

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 5

   This was the most disappointing fine dining experience I have ever had. We waited about 45 minutes for our first course, and another half hour for the second. The meal took about 3 hours for 5 courses in total. Granted, we were comped a bottle of wine and given a free glass of Rosé but the food itself was subpar, and we were not given a straight answer as to how much longer our meal would be. The servers were kind and apologetic, but everyone in the restaurant who ordered the tasting menu was stuck without food for an extensive period of time wondering if we should just cancel and leave. On top of all that, the meal was not particularly good. It wasn’t necessarily bad, but for $125 per person before tax and tip it was far below the quality you would expect. We went for a birthday celebration and the chef refused to put a candle in the dessert. It seemed as though it was just a very off night for the restaurant all around, but I could never recommend this restaurant to someone in good conscience.
   

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8. T

   Tony VIP

   San Francisco6 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Staff and food were excellent. The sunset view is nice.
   

   The TerraceResponded on February 18, 2025

   Aloha Tony, We're thrilled to hear that you enjoyed our food and service. We hope to welcome you back again soon!
   

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9. M

   Mohammad

   San Francisco14 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Great view of Waikiki sunset and nice ambience but the praise stops there. Service was very slow and some the food mains were tiny. I had a seafood risotto as main but it hardly had any seafood in a tiny risotto plate. I had risotto appetizers that were bigger portions. Also the hostess at the reception told me that they took note of my gluten allergy when I made the reservation. However that note apparently went nowhere since the server had no clue about it and didn’t know anything about which menu items are or could be made gluten free. Very disappointing for an upscale restaurant with high prices.
   

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10. A

    Anthony

    San Francisco1 review

    1.0

    Dined on February 15, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    What a horrible experience! I will never be going there again.
    

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