The Café Southern Kitchen & Cocktails

Review summary

1. M

   Mark

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service. Looks like great things to come!
   

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2. C

   Connie

   Louisville

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Our server was also tending the bar, so service was very poor. Our steaks were tough with lots of fat, and almost impossible to chew. The mashed potatoes were also cold. Best part of the meal was the wine and the chocolate tuxedo cake. After going there last Valentine’s Day and having a wonderful experience, this was a big disappointment. We won’t be celebrating the Valentine’s holiday there next year.
   

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3. S

   Susie

   VIP

   Chicago

   10 reviews

   4.0

   10 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   I really enjoyed my scrambled grits!! Don’t really eat grits ever, but I said why not? It did not disappoint. It was light yet buttery and cheesy. I will definitely order that again.
   

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4. K

   Kim

   Orange County

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   We loved the decor, the ambience, and the piano player. Unfortunately, the service was not great. We had a reservation and were seated right away but then we sat for over 20 minutes and no one came to our table. No water, no greeting or anything. My husband finally went up to the front to ask for a server to take our order and someone came over. No apology for the wait. We ordered everything at once since we had waited so long. Drinks, appetizers and meals. After another long wait our meals were brought out but the appetizer had never come. And my meal had the wrong side dish. When the server went to get my side dish he came back and said it didn’t look good so he could get me something else. And although the piano music was wonderful, we had a laugh over the fact that he played songs like Last Dance with MaryJane and Folsom Prison for Valentine’s Day. We really wanted to like this place but the service needs a lot of work.
   

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5. T

   Tia

   Louisville

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Never got food after waiting an hour! Ordered food and was told that they were out of food completely after waiting an hour for it. Management did apologize, but did not offer anything to consider coming back. Very poor communication, and worst of all it was a reservation on Valentines Day, a waste of time and a ruined date! Will not return
   

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6. J

   Jonathan

   VIP

   Louisville

   8 reviews

   3.0

   8 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   The food overall was amazing! It took almost 30 min to get our first drink, that’s where it started. Our server was fantastic, I truly don’t believe it was his fault. Took FOREVER to get our food and there weren’t 6 people in the restaurant. Then to top things off, they were out of some items we ordered and we weren’t told until our food came. Too much money for that kind of service.
   

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7. J

   Jeremy

   Louisville

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Not good. No notice of under construction. One (dirty) menu for couples. Confused at host stand, slow service. Slow refills. Valentine’s Day ruined.
   

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8. R

   Richard

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We did St; Valentines Day dinner at The Café, and it is one of our more memorable dining experiences. The scallop appetizer was stunning. We both had the lobster tails - yes two - really nice sized and extremely well cooked crustaceans. I would rate this place for special dinners a smidgeon better than Ramsays at the Casino. They have music on special occasion evenings and jazz on Sunday evenings. Great dining experience.
   

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9. O

   Onnda

   Louisville

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   The appetizer was great but the entrees were not very good at all.
   

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10. S

    Stephanie

    Louisville

    10 reviews

    5.0

    10 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent food, large portions. The strawberry cheesecake was the best dessert I have ever had! Nice jazz trio played music. Our server, Claire, was great!
    

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