The Vig - Park West

Review summary

1. K

   Kathy

   Phoenix

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had made a reservation so no wait on our table. Manager greeted us and servers were friendly and prompt. Great food and very nice ambiance. Easy parking.
   

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2. C

   Carolyn

   Denver

   3 reviews

   3.0

   3 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   Our server was very sweet. The food was OK, my Mom didn’t like her Reuben, the meet was tough and there was no sauerkraut. When the live music started it was way too loud for conversation for a hearing impaired guest. With Theo location so close to retirement communities they should be more sensitive to noise levels.
   

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3. T

   Trish

   Phoenix

   1 review

   3.0

   1 review

   Dined on December 12, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   I was a bit disappointed that the nachos came topped by a cheese sauce rather than shredded cheese. It was good but I wouldn’t have ordered if I noticed that. The cocktail was amazing and the server was good. Beautiful location.
   

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4. M

   Michele

   Phoenix

   15 reviews

   5.0

   15 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another amazing experience at The Vig in Park West! This is becoming our go-to restaurant for my husband and I. We have also taken out of town guests here twice in the last month, and both times our service & food were outstanding! I want to thank your host, Seth, for holding our reservation when we were running late and our server Melissa who was attentive, checking-in with us throughout our meal. Keep up the excellent customer service!! We love the food here too - favorites include chicken wings, tacos, turkey sandwich, Prime Rib (both daughter and husband loved it), Grilled Salmon, the list goes on.... Highly Recommend The Vig.
   

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5. J

   Jody

   VIP

   Phoenix

   11 reviews

   5.0

   11 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dusty was a very patient server. Lovely restaurant. Felt like in a park. Great food!
   

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6. R

   Robin

   San Francisco

   1 review

   5.0

   1 review

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a beautiful restaurant. The outdoor seating was perfect. Christian provided excellent service. The food was delicious.
   

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7. M

   Michael

   Los Angeles

   1 review

   3.0

   1 review

   Dined on December 4, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   The rating I gave has nothing to do with our server. She was actually so polite and great with her customer service skills. We were a group of three friends having dinner before the concert, so we were on a slight time constraint– maybe an hour and a half. When we arrived, the bar maybe had six people at it, and our drinks still came out after the appetizers. For the second round of drinks, they took longer and one of them never came out. We waited for about 45 minutes, as we ordered our main, ate, and asked for the bill. I would suggest some training for the manager in customer service and multitasking. Coming from the restaurant industry it seems like they were severely under prepared for the events going on in the area. 
   

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8. R

   Rick

   VIP

   Chicago

   7 reviews

   3.0

   7 reviews

   Dined on November 30, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Had the fish and chips. Fish was extremely greasy. BRING BACK THE CRAB & SHRIMP ENCHILADAS!
   

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9. d

   danielle

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Daisy was AMAZING and our food was good as usual! Always good.
   

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10. A

    Andrea

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on November 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great customer service, our waiter Xavier was amazing.
    

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