The Wilbur Mansion

Review summary

1. B

   Bob

   Philadelphia

   26 reviews

   5.0

   26 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Will certainly recommend The Wilbur Mansion to anyone who enjoys a fine meal in a casual yet elegant setting. Our meals were expertly prepared and the service from Sandy was equally executed. Beyond the food and service, the amazing restoration and preservation of the facility is also an integral part of the Wilbur experience.
   

   The Wilbur MansionResponded 1 day ago

   Good afternoon, Bob Thank you for your great 5-star review of the Wilbur Mansion. We are happy to read that you enjoyed your dining experience, from our kitchen to service from Sandy. We hope to see you again soon. Lou Gaudio Hotel Manager.
   

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2. C

   Carol

   VIP

   Fort Lauderdale

   48 reviews

   5.0

   48 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve been out to eat here several times with my family when I come to visit them in Bethlehem. The meal is always fabulous, the variety enticing, and the service above excellent. 
   

   The Wilbur MansionResponded 4 days ago

   Dear Carol, Thank you for your wonderful review! We're so glad to hear that you’ve enjoyed dining with us during your visits to Bethlehem. We are delighted to hear that our food, service, and ambiance have made each experience special for you and your family. We look forward to welcoming you back again soon! Yours in Hospitality, Lorrie Miller
   

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3. H

   Holly

   Philadelphia

   5 reviews

   4.0

   5 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 5

   I got the lobster ravioli and it was only ok. It came with lobster claw meat which I was really excited for but it was weirdly soft and rubbery. The dessert though was out of this world. We had the berry pie/tart.
   

   The Wilbur MansionResponded 4 days ago

   Dear Holly, Thank you for dining with us and for sharing your feedback. We're glad to hear you loved the dessert and enjoyed the ambiance! We’re sorry the lobster ravioli didn’t meet your expectations—we always strive for excellence, and your comments help us improve. We’d love the opportunity to welcome you back for another meal and ensure your next experience is outstanding! Yours in Hospitality, Lorrie Miller
   

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4. W

   Wendy

   VIP

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Table next to us was rather loud which made it difficult to hear but everything else was stellar!
   

   The Wilbur MansionResponded 6 days ago

   Dear Wendy, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the food, service, and overall experience. We appreciate your feedback about the noise level and understand how that can impact the atmosphere. We'll be mindful of this in the future to ensure every guest has a comfortable and enjoyable dining experience. We hope to welcome you back to the Wilbur Mansion soon! Yours in Hospitality, Lorrie Miller
   

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5. C

   Chris

   Philadelphia

   10 reviews

   3.0

   10 reviews

   Dined on February 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The ambiance and service were great! The restored woodwork is amazing, noise level allows conversation and our waitress Simari was top notch. Unfortunately the food was hit or miss. The lobster bisque was cold and had no evidence of any lobster, the salad was underdressed and lacking blue cheese. Our entrees were better as the blackened Mahi was very well seasoned and tasty but the accompanying polenta was cold. Crab cake was very good according to my wife. The berry tart was also very good. We have been there previously and had an excellent brunch but this dinner missed the mark.
   

   The Wilbur MansionResponded 7 days ago

   Dear Chris, Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed the ambiance, our beautifully restored space, and the outstanding service from Samira - we’ll be sure to pass along your kind words! We’re sorry to hear that some of the dishes didn’t meet expectations, especially since you’ve had a great experience with us before. Your feedback is truly valuable, and we’ll be addressing these concerns with our culinary team to ensure consistency in every dish. We hope to welcome you back for another visit and provide you with the exceptional dining experience we strive for. Yours in Hospitality, Lorrie Miller
   

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6. c

   carol

   Philadelphia

   1 review

   3.0

   1 review

   Dined on February 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Service was a little slow but waitress very very nice. Maybe not enough employees came in. Food was ok. they advertise that they can accommodate different diets but when we asked for some simple changes they could not accommodate.
   

   The Wilbur MansionResponded 7 days ago

   Dear Carol, Thank you for your feedback. We're glad you enjoyed the ambiance and found your server to be kind and welcoming. We strive to provide a seamless experience for all our guests, and your comments will help us improve both our service and flexibility in meeting dietary needs. We truly appreciate your visit and hope to have the opportunity to provide you with a better experience in the future. Yours in Hospitality, Lorrie Miller
   

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7. G

   George

   VIP

   Philadelphia

   6 reviews

   5.0

   6 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Friendly atmosphere, good drinks beautiful prepared meals.
   

   The Wilbur MansionResponded 7 days ago

   Dear George, Thank you for dining with us at Wilbur Mansion! We're delighted to hear that you enjoyed the atmosphere, our craft cocktails, and the beautifully prepared dishes. Your feedback is invaluable, and we’ll continue working to elevate every aspect of our guest experience. We look forward to welcoming you back soon! Yours in Hospitality, Lorrie Miller
   

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8. k

   karen

   VIP

   New York City

   47 reviews

   5.0

   47 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a delicious meal in a truly unique and lovely setting. Terrific service despite the Valentine's crowd. Thanks again.
   

   The Wilbur MansionResponded 7 days ago

   Dear Karen, It was our pleasure to welcome you back to Wilbur Mansion! It’s wonderful to hear that you enjoyed your experience and that the service exceeded your expectations, even with the Valentine’s rush. We look forward to welcoming you back for another great experience soon! Yours in Hospitality, Lorrie Miller
   

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9. K

   Kelly

   Atlantic City

   1 review

   2.0

   1 review

   Dined on February 16, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   My husband and I went here to enjoy the prix fixe menu for Valentine's Day. We were seated right next to a very loud large party that made it hard for us to hear each other at times. The large party had the same waitress as us and they had multiple complaints with their food which kind of put a damper on the evening since we could hear everything. I ordered the Wilbur salad for my first course and it was basically a massive pile of arugala with a tiny bit of gorgonzola and pecans. For my second I got the mushroom ravioli and it really left me wanting for something - they did not really have a sauce on them, just doused in butter, and the filling was very dry. It felt like something I could have bought at the grocery store and boiled up myself. My husband loved the burrata app, it was VERY good. He got filet for his second course and it had no sauce or juice on it which we found to be a bit odd, but he ate his entire meal. No complaints about the dessert - the cheesecake was great and so was the lava cake. I probably would have mentioned I did not really like my meals - especially at $85/person! But I felt bad because the table next to us was already giving such a hard time about their food. I've never been before so not sure if it was an off night for the kitchen but we probably won't give it another try.
   

   The Wilbur MansionResponded 7 days ago

   Dear Kelly, Thank you for taking the time to share your experience with us. We're truly sorry to hear that your evening was impacted by the noise from the large party and that your meals did not fully meet your expectations. We strive to provide every guest with a memorable experience, and we sincerely apologize that we fell short in this instance. Your feedback about the Wilbur salad and mushroom ravioli is valuable, and we will be reviewing these dishes with our culinary team. If you'd be open to discussing your visit further, please feel free to reach out to me directly. We hope you'll reconsider and give us another chance in the future. Yours in Hospitality, Lorrie Miller
   

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10. M

    Monica

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on February 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I celebrated Valentines Day here. We sat by the beautiful fire place and had a romantic dinner I will remember. I really love the mushroom stuffed Ravioli and lava cake. Will be back!
    

    The Wilbur MansionResponded 7 days ago

    Dear Monica, Thank you for spending your Valentine’s Day with us! We're so happy to hear that you had a romantic and memorable evening by the fireplace. The mushroom-stuffed ravioli and lava cake are guest favorites, and we're thrilled you loved them! We can't wait to welcome you back for another special experience at Wilbur Mansion. Yours in Hospitality, Lorrie Miller
    

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