The Willow Tree

Review summary

1. NE

   NEIL

   London2 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   A very disappointing experience. Marred by trying to pay in cash, the waiter didn’t have change. Having paid the bill and service charge,£100.87 the waiter walked away with the £5 that he didn’t have change for. We had to ask for the £5 back, and he brought a card machine for £0.87… The food was reasonable, a little disappointing in taste(arancini and fish pie) it was expensive, which is obviously why it was so quiet on a Friday night.
   

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2. Z

   Zoe

   Brighton1 review

   5.0

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful decor—elegant and inviting! The menu had a great selection of dishes, and everything we ordered was absolutely delicious. The staff were wonderful—attentive, friendly! Their service made the meal even more enjoyable. The whole place had a lovely vibe. Highly recommend and will return!
   

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3. OT

   OpenTable Diner

   Essex1 review

   5.0

   Dined on January 19, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Really nice restaurant. The outdoor garden is amazing during the night. The food was really good. But the fries were a little to oily.
   

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4. OT

   OpenTable Diner

   Cambridge1 review

   5.0

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A really lovely place with a great atmosphere, friendly front of house team and great food. Would definitely recommend and will be returning!
   

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5. L

   Louise

   London7 reviews

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Willow Tree is perfect for a "Date Night". Very romantic setting both in the restaurant and the Domes which are lit with fairy lights. Attentive and friendly service, delicious food and a great experience overall. Would highly recommend a visit to the Willow Tree for any occassion.
   

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6. C

   Claire

   London2 reviews

   2.0

   Dined on January 10, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   No heating in the restaurant, staff were wearing their coats whilst serving and clearing the table. There was a table of two eating on arrival wearing their coats and three of the four of us had to have coats on. No lemonade nor Jack Daniels due to supply issues, however a local supermarket could of got around this. No menu's, we had to use our mobile phones. And they still had the cheek to put a service charge on the bill. Extremely poor.
   

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7. M

   Mary

   Cambridge1 review

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First Xmas day lunch out and enjoyed it. The staff were lovely and welcoming.
   

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8. M

   Maria

   London1 review

   5.0

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, well prepared with delicious flavours. Not large portions but high quality ingredients and preparation. Outstanding staff. Very cheerful, helpful and engaging.
   

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9. D

   Diane

   London4 reviews

   5.0

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The team, particular Shaina, were welcoming & noted the birthday for my daughter which was lovely. Wonderful meal, birthday decorated plate, great atmosphere, couldn’t fault.
   

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10. L

    Laureline

    Cambridge1 review

    3.0

    Dined on November 30, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 2

    Disappointed. It felt more like a party place than a pub. Had to ask for new chairs as those in place were terrible. The food was ok but would not call it a treat. For the price I was expecting something nicer. The staff was nice.
    

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