Thirteen by James Harden

Review summary

1. T

   Tamu

   Houston

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food was good. I paid $70 for 2 drinks. One shot of Don Julio Anejo and a double shot of the same. I think that’s a bit much for that however we enjoyed it. Will we return (perhaps)?
   

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2. G

   Gina

   Charlotte

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The staff and the service was excellent. The food was mediocre. Not everyone’s dishes was hot on delivery. We had a full party of 10 people and no one was satisfied with their meal. The staff and the service was excellent, but the food definitely could use some help.
   

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3. L

   Lakesha

   Houston

   2 reviews

   1.0

   2 reviews

   Dined on December 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Did not enjoy the food I wish they still had the previous menu, ….
   

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4. J

   Jackson

   Houston

   1 review

   4.0

   1 review

   Dined on December 5, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time to restaurant for anniversary. The place was pretty empty besides us and one other couple on a Wednesday evening. Food was tasty, not sure about the price being worth the serving. The menu has been changed from what we overheard and use to have better options than before. Was a nice setting and waiter was friendly.
   

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5. S

   Setorian

   Houston

   1 review

   3.0

   1 review

   Dined on November 30, 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   The oxtails were a total loss. Do it right or take it off the menu. And get a better cut of meat. Yall selling a bone with some fat on it and you couldn’t even cook that right. My first visit was this Friday evening for my birthday and that was a bad first impression from the kitchen. But the service was top shelf. Everything was beautiful including the set up and the delivery. That spicy margarita was exactly what I needed to get my evening started. So the bartender was a home run. The oxtails were a little personal but necessary.
   

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6. s

   sidney

   VIP

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 3

   Good food, drinks were great as well. Music a bit too loud in the restaurant though.
   

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7. A

   Ashley

   VIP

   Houston

   7 reviews

   1.0

   7 reviews

   Dined on November 17, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We came for the Afro Tech brunch but there was no food. We were initially informed that the kitchen was closed but would open by the time we’d be seated, mind you we had reservations. We were seated and then we waited 20 minutes for our server to acknowledge our existence. At that time she told us that the menu was limited and then she grabbed menus and went over the food options they did have. She said she’d return to confirm if she was able to put in our order, she came back only to let us know that our mimosa carafes were the only items available. Of course, we left after hearing this. I’m disappointed that they advertise a Sunday Brunch on their opentable and social media platforms but couldn’t provide such.
   

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8. A

   Arielle

   Houston

   1 review

   1.0

   1 review

   Dined on November 17, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Came to our reservation at 2pm and they said they were out of food until 5pm Which was a total inconvenience and waste of our time.. highly disappointed and very sad
   

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9. N

   Nadine

   VIP

   Toronto

   5 reviews

   1.0

   5 reviews

   Dined on November 17, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   A HOT MESS. We’re from out of town and had high hopes… Online it said it was open til 1am. We booked an 11:15pm table. The second we sat down, she said you need to order asap because the kitchen closes at 11:30. Fine, we ordered. Suddenly at 11:30pm…. The dj stopped playing music. Awkward silence. We asked about music, we were told his shift is done. First of all, if your establishment still has clients, figure something else out. Then… a massive argument broke out between the the bartender and some other patrons. The bartender turned into a disrespectful embarrassment of an employee having a full blown aggressive screaming match with a customer. At no time did the manager step in and tell the bartender to leave the floor. The restaurant was freeeeeeezing and the guests beside us were evidentially also cold. Nothing improved. We sat freezing and waiting forever for our food. Now lights turned on. Cleaners started sweeping around us. Police arrived to handle the drama that had occurred and we were still waiting on our food. Our food arrived. Then we find out some of the items we had ordered… we’re not available. At this point we are told the kitchen was closed so we can’t replace it. They brought cold fries in substitute as if that’s an adequate replacement for someone’s whole dinner? We were assured the food that didn’t come wouldn’t be on the bill - L O L. The noodles tasted like the salted depths of the Red Sea. The dumplings that she dropped in a chair, came filled with the boiling water they were cooked in. The floor manager #1 was consumed with anxiety and did nothing to acknowledge our concerns. Remember we are now sitting in silence, with lights on and no food/ bad food and people sweeping. The manager also avoided having to talk to us. Kevin stepped in- he was great, although by that time what can really be undone? The moral is, don’t have reservations available if you can’t fulfill your experience.
   

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10. J

    John

    VIP

    Austin

    2 reviews

    1.0

    2 reviews

    Dined on November 16, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 5

    While the ambiance and overall vibe of the restaurant were great, I encountered several issues that impacted our visit: 1. Seating Delay: We waited 45 minutes to be seated after our entire party arrived, which was quite frustrating. 2. Food Quality: Some of the dishes served were cold, and the appetizers arrived significantly later than the main courses. 3. Service Challenges: The service staff appeared overwhelmed and frustrated, likely due to a high volume of business and orders. Overall, these factors contributed to a disappointing dining experience.
    

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