Tía Carmen - Phoenix

Review summary

1. L

   Linda

   Seattle

   6 reviews

   5.0

   6 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best dinner experiences in a long time. The food was fabulous. Can't wait to visit again.
   

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2. c

   caroline

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   my family and i go to tia carmen at the marriott every month to catch up on what is going on in everyone's life. we always sit outside and enjoy the ambience. we have been doing that for at least 12 years. the sunday brunch is divine. the wait staff is very attentive and cheerful. what's not to love?
   

   Tía Carmen - PhoenixResponded 2 days ago

   Dear Caroline, You are part of our family now, and it was a pleasure to be part of your 84th birthday celebrations here at Tia Carmen. We are delighted that each experience has been spectacular and how much you love our Sunday Brunch. We are also pleased that our associates did a great job in taking care of you. Our devoted team works incredibly hard, and we will enjoy sharing your kind remarks with them. We are grateful for your loyalty, and we all look forward to seeing you again soon. Atentamente, Maritza Portillo General Manager
   

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3. M

   Melina

   VIP

   Richmond

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Odd lunch and dinner options. Breakfast is amazing
   

   Tía Carmen - PhoenixResponded 2 days ago

   Dear Melina, We are pleased you loved our breakfast offerings, and your overall experience was enjoyable. That said, we have also noted your comments regarding lunch and dinner options and will share this with our culinary staff as we continually strive to improve our future guest experience. Thank you for choosing Tia Carmen, and we look forward to welcoming you back soon. Atentamente, Maritza Portillo General Manager
   

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4. K

   Katie

   VIP

   Phoenix

   4 reviews

   2.0

   4 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   We are local and went to celebrate our anniversary. Food was average, but by no mean great. Our waiter was corny and didn’t have a clue about quality service. He left empty glasses and food/crumbs the entire meal. He brought a comped dessert and sat it down in the middle of used glasses & food remnants. Asked if we needed anything else - a utensil to eat said dessert with perhaps. It wasn’t until the very end that a friendly manager stopped by and she cleared table. We won’t be back. My guess is this restaurant wouldn’t survive outside a hotel.
   

   Tía Carmen - PhoenixResponded 4 days ago

   Dear Katie,  While we appreciate you choosing us to celebrate your special occasion, we apologize for not meeting your expectations. We are also sorry for the level of service you received from one of our associates and are happy to know that our manager resolved it with professionalism and kindness. Your feedback is invaluable as we always strive to enhance the future guest experience. We are grateful for your patience and welcome another opportunity to provide you with the flawless visit you deserve. Atentamente,  Maritza Portillo  General Manager
   

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5. T

   Thomas

   Milwaukee

   7 reviews

   5.0

   7 reviews

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service was excellent. Ambiance was impacted by the noise level but it was also a full restaurant. Great overall meal.
   

   Tía Carmen - PhoenixResponded on February 18, 2025

   Dear Thomas, Thank you for dining with us and sharing your review. We believe that food is more than just a meal, it's an experience, and we are pleased you could join us and taste the love and the spirit of Tia Carmen. We are delighted to hear how much you enjoyed your food selections, which showcase flavors from a wood-fired grill with American Indian and heirloom items. It was a pleasure having you with us, and we look forward to serving you again! Atentamente, Maritza Portillo General Manager
   

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6. OT

   OpenTable Diner

   Tulsa

   6 reviews

   5.0

   6 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brunch for my Mother-in-Law’s 88th birthday. Great experience.
   

   Tía Carmen - PhoenixResponded on February 18, 2025

   Dear Valued Guest, It was a pleasure to be part of your mother-in-law's 88th birthday here at Tia Carmen. We are pleased we exceeded your expectations and helped to make your brunch memorable. Thank you for choosing us and for leaving your generous comments. We look forward to seeing you again soon. Atentamente, Maritza Portillo General Manager
   

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7. R

   Rhonda

   VIP

   Seattle

   13 reviews

   5.0

   13 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The pork chop entree was the standout -might be the best I have ever had! Service was top notch. Every dish was artwork in a plate. We will be back when it’s warm enough to sit outside. Can’t wait!
   

   Tía Carmen - PhoenixResponded on February 17, 2025

   Dear Rhonda, We were pleased to read about your recent visit to Tia Carmen and how fantastic your experience was! Our menu is based on the indigenous food culture and ingredients sourced from local Arizona farmers and ranchers, celebrating farmers, the community, and the land. It is wonderful to hear how much you loved Chef Sosa's mix of tradition and modernity. We also appreciate you mentioning how the Pork Rib Chop was perfectly executed and that we met all your expectations. It is always a joy to see our guests are excited about returning; we look forward to it! Atentamente, Maritza Portillo General Manager
   

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8. G

   Greg

   Phoenix

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tia Carmen is a must-dine experience whenever you’re visiting the Phoenix area. The service was incredible. The staff is passionate about their restaurant and it shows in the care they provide during your dining experience. The food was amazing; I tried the Pan Frito, Tuna Crudo, Ember Roasted Purple Yam and the 16oz ribeye. The Pan Frito dish had the perfect balance and sweet and spicy combining the serranos and cotija cheese with the honey butter. The Tuna Crudo was tender with a delicious corn coconut broth. The Ember Roasted Purple Yam had a light and fluffy queso sauce atop the smooth, delectable yam. And to complete the perfect meal, the 16oz ribeye. The bone marrow butter atop the ribeye made this perhaps the best steak I’ve ever experienced and I’ll certainly be back for many years to come. Thank you so much for making this an unforgettable experience!
   

   Tía Carmen - PhoenixResponded on February 18, 2025

   Dear Greg, What a pleasure reading your comments. We believe in the impact and power that food can have and want every guest to know that Tia Carmen is a love letter to the region! Thank you for mentioning how much you loved your food selections, particularly 16 oz. Ribeye. We focus on providing high-quality, locally sourced ingredients with contemporary techniques to create unique and flavorful dishes. It is always a joy to see our guests are excited about returning; we look forward to it! Atentamente, Maritza Portillo General Manager
   

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9. A

   Andrew

   Central Coast

   4 reviews

   3.0

   4 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Food was good but not worth the price. Got the lamb and it was very good but came with no sides and our waiter did not recommend any sides when we ordered. Cocktails are way overpriced. 23$ for an old fashioned and I expect it to be phenomenal but it simply was not. All of the other cocktails were made $17+ and were absolutely not worth it, tasted like a cheap bar trying to be fancy.
   

   Tía Carmen - PhoenixResponded on February 16, 2025

   Dear Andrew, Thank you for the review. We are pleased you enjoyed our overall food offerings, but we are disappointed to know you had issues with some of your choices. We strive to provide only high-quality, locally-sourced ingredients so we can deliver exceptional, innovative dishes to our guests. Still, we understand you were dissatisfied with your selections on this visit. We will share your helpful feedback with our culinary staff. We also value your sentiments regarding the pricing of the cocktails and will discuss these comments appropriately as well. We would welcome another opportunity to have you return for the seamless visit you deserve. Atentamente, Maritza Portillo General Manager
   

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10. R

    Rania

    Atlanta

    1 review

    5.0

    1 review

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing experience.. The food way beyond delicious!!! The atmosphere and service were incredible👍🏻
    

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    Tía Carmen - PhoenixResponded on February 16, 2025

    Dear Rania, What a delight for us to read your comments! We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted associates. Thank you for leaving your generous review and for letting us know that your Valentine's date was made so memorable. It was our pleasure having you at Tia Carmen, and we look forward to seeing you again soon. Atentamente, Maritza Portillo General Manager
    

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