Toro Latin Kitchen + Lounge

Review summary

1. A

   Andy

   Denver

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always consistently well prepared dishes that are very delicious
   

   Toro Latin Kitchen + LoungeResponded 3 days ago

   Thank you, Andy, for your kind words! We're thrilled to hear that you consistently enjoy our dishes and find them delicious. Your support means so much to us, and we look forward to welcoming you back for another exceptional experience soon.
   

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2. R

   Roylene

   Orange County

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very nice but casual restaurant. Great food. Server was extra attentive.
   

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3. A

   Aoife

   Dallas

   4 reviews

   vip
   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a tasteful place, love that it isn’t overcrowded and you can still hear conversation. Service was excellent and food was amazing!
   

   Toro Latin Kitchen + LoungeResponded 3 days ago

   Aoife, thank you for your wonderful review! We're so glad you enjoyed the peaceful atmosphere, excellent service, and amazing food. It means a lot to us that you had such a positive experience, and we look forward to welcoming you back soon!
   

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4. D

   Delano

   Denver

   4 reviews

   2.0

   4 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Food was very good. The service was below average. Waitress was acting like she was on her time, would assume everyone was done ordering drinks instead of asking, multiple times walked away while we were making orders, then would suddenly come back in a hurry. We had to keep asking for basic things like menus (6 adults and three menus?). Part of our order was also missed despite definitely being written down. They also failed to substitute gluten free toast for one of my guests.
   

   Toro Latin Kitchen + LoungeResponded 3 days ago

   Thank you for taking the time to share your feedback, Delano. While we're pleased to hear you enjoyed the food, we deeply regret that the service fell below expectations. Your experience is far from the standard we strive to provide, and we apologize for the issues you encountered with your server, the missed order, and the gluten-free substitution. We’ll address these concerns with our team to ensure they don’t happen again.
   

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5. N

   Neal

   Baltimore

   74 reviews

   vip
   4.0

   74 reviews

   Dined on November 27, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Menu very limited. Fish, salmon, steak and a hamburger. Ordered all starters because nothing was exciting. Presentation, quality and taste on par with other places. Ordered 2nd drink. Never got it. Soup delivered to table. No spoon. So many choices in Denver to explore.
   

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6. K

   Keith

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was exceptional, cool vibe; what can I say food was great!
   

   Toro Latin Kitchen + LoungeResponded 3 days ago

   Thank you for the fantastic review, Keith! We're thrilled to hear you enjoyed the service, vibe, and food. It’s our goal to provide an exceptional experience, and we’re so glad we hit the mark for you.
   

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7. S

   Stephon

   Denver

   1 review

   3.0

   1 review

   Dined on November 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Went there on a suggestion from a group on social media, really captivated by the mini chicken and waffles and the bottomless feature, however when we arrived we learned the bottomless option was $50 pp which did not include drinks and the things we can to taste weren't even available (chicken and waffles being the main thing) so that was a pointless/money wasted option. Service was submitted par there was only 5 tables occupied and it took so very 15 minutes for drinks to come out and food (and individual time points) the server Gabe was nice but not attentive. Loved the atmosphere, would recommend for like a work social function or if you're staying in the hotel but not just a day to go have brunch.
   

   Toro Latin Kitchen + LoungeResponded on November 25, 2024

   Hello Stephon, Thank you for sharing your experience at Toro Latin Kitchen + Lounge. We're glad you enjoyed our mini chicken and waffles and the bottomless feature. We regret that the $50 per person per meal bottomless option was not suitable for you. We also apologize for the delay in service and the lack of attentiveness from our server. We appreciate your feedback and hope to have the opportunity to serve you again and provide a better experience.
   

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8. C

   Curtis

   Kansas City

   6 reviews

   5.0

   6 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The $50 brunch and $25 unlimited drinks was worth every penny.
   

   Toro Latin Kitchen + LoungeResponded on November 20, 2024

   Hi Curtis, Thank you for your kind words and for taking the time to leave us such a wonderful review! We're thrilled to hear that you found the $50 brunch and $25 unlimited drinks to be worth every penny. It's always our goal to provide a memorable experience for our guests. We appreciate your feedback and look forward to serving you again soon!
   

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9. T

   Tamara

   Denver

   3 reviews

   vip
   1.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   A very sub par experience. We had a reservation for a large group weeks in advance and they were unprepared. They sat us at a huge community table without enough cutlery or menus. The seats at this table are terribly uncomfortable, leave a waffle print on your bottom and are too small for a grown man. We would have gotten over the seating arrangement had the service and selections met our expectations. We thought we could have bottomless mimosas (which are offered on the menu) but one can’t have bottomless mimosas without the bottomless food option. Why can’t one order any entree and still order bottomless mimosas? We all opted to order an individual entree and single drink because bottomless food was unnecessary. After placing our drink orders (champagne, mimosa or Bloody Mary -nothing too complicated) we sat at the table for at least 15 mins with nothing but water. If the restaurant was busy I could understand having to wait, but it wasn’t. In fact, most groups were wrapping up and leaving. The server was pleasant but mostly ineffectual. The food tasted good, but scrambled eggs with melted cheese and avocado toast aren’t complicated culinary items. I won’t be back and I’ll be surprised if anyone in the group will return.
   

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10. N

    Nikki

    Las Vegas

    21 reviews

    vip
    3.0

    21 reviews

    Dined on November 17, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 5

    Definitely disappointed overall. We had a 10 AM appointment and our table wasn’t ready by 10:17 so we decided to sit at the bar. Our coffees took at least 20 minutes and then we weren’t asked for our food order for another 30 minutes. Thankfully, we weren’t in a hurry. We again ordered another round of coffee and he put them into to-go cups? Very subtle (not)! Definitely disappointed in our experience with toro am as the dinner is usually awesome!
    

    Toro Latin Kitchen + LoungeResponded on November 20, 2024

    Hi Nikki, Thank you for sharing your experience at Toro Latin Kitchen + Lounge. We apologize for the delay in your table and the quality of our coffee service. We understand your frustration and we're sorry that your dinner didn't meet your expectations. We appreciate your feedback and will use it to improve our service. We hope to have the opportunity to serve you again and provide a better experience.
    

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