Toscana Restaurant

Review summary

1. OT

   OpenTable Diner

   Chicago1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Best restaurant I have been to in Lansing Jackson area. Food was fantastic! Even got to see the CBS Production crew for the MSU U of M game tomorrow.
   

   Toscana RestaurantResponded 2 days ago

   Dear Anonymous, We are delighted to receive your five-star review, which indicates we have successfully provided an exceptional dining experience. It brings us joy that you enjoyed your time with us, and we look forward to the chance to serve you again soon. Best, Kyle Hadden Restaurant Manager
   

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2. S

   Shelley

   Grand Rapids4 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food was good. There were no specials and they were out of acqua pana. I preferred the tira misu when it had berries on it.
   

   Toscana RestaurantResponded 1 day ago

   Dear Shelley, Thank you for your feedback and for giving us some areas of improvement. We strive to be the best restaurant in the area, and our customers help us achieve that goal by sharing their thoughts about our establishment. Please find a reason to visit again soon. Best, Kyle Hadden Restaurant Manager
   

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3. OT

   OpenTable Diner

   Detroit1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, food was wonderful. Went with family for a birthday and had an excellent experience, would recommend.
   

   Toscana RestaurantResponded on March 3, 2025

   Dear Anonymous, It’s wonderful to hear you had a quality experience with us. We are so glad that you chose to visit us and review your experience. It was a pleasure to host you, and we eagerly look forward to your return visit. Best, Kyle Hadden Restaurant Manager
   

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4. OT

   OpenTable Diner

   Detroit4 reviews

   2.0

   Dined on February 27, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   $10 bread plate was bland and poorly presented. Ceasar salad was greasy and all stems. Zero flavor. Spaghetti and meatballs served cold. States pasta was fresh but tasted and presented like boxed pasta. Meatballs were full of bread and sour tasting. Sauce had Zero flavor. They appear to focus on atmosphere and not food. Check them out for a glass of wine at the bar but eat elsewhere.
   

   Toscana RestaurantResponded on March 1, 2025

   Dear Anonymous, Thank you for visiting us and providing feedback on your meal. We are very grateful for your honest reflection. I am very sorry for this unpleasant experience. We greatly appreciate your comments and will be addressing this matter with our staff. Again, I apologize that we were unable to meet your expectations this time around. Sincerely, Kyle Hadden Restaurant Manager
   

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5. P

   Paige

   Grand Rapids1 review

   2.0

   Dined on February 23, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   It took over an hour and 20 mins for our food to come out. When it did, every single plate of food was cold. I asked for my plate to be warmed up, and it still came out cold the second time. Extremely disappointed
   

   Toscana RestaurantResponded on February 24, 2025

   Dear Paige, I genuinely regret that your dining experience with us was not enjoyable. It's important to us that every guest leaves satisfied, so I apologize for not meeting your expectations. We sincerely hope for the opportunity to provide you with a better experience in the future. Thank you for choosing to dine with us. Sincerely, Kyle Hadden Restaurant Manager
   

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6. J

   Jamie

   Grand Rapids1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was great, out waitress was very kind and helpful. The food was great, we got the salmon and the tortelli. The pork belly that came with the tortelli was crispy and juicy with great flavor. The salmon was rich and the potatoes that came with it were outstanding. Perfect for date night/a night out.
   

   Toscana RestaurantResponded on February 24, 2025

   Dear Jamie, You are making me hungry with your recommendations! Thank you so much for visiting us and providing feedback on your meal. I am so happy that you had a nice time with us. It was a pleasure to host you, and we would be honored to serve you again soon! Best, Kyle Hadden Restaurant Manager
   

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7. L

   LaCaya

   Detroit4 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Great ambience for date night, a group or even a solo date.
   

   Toscana RestaurantResponded on February 17, 2025

   Dear LaCaya, It's wonderful to know that our food and service lived up to your expectations. We strive to create a great ambiance for our guests, and we're glad we succeeded during your visit. We appreciate your 5-star rating and look forward to serving you again soon! Best, Kyle Hadden Restaurant Manager
   

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8. A

   Adam

   San Francisco2 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Brunch on a snowy Sunday was quiet but quite delicious. Our server did a great job. This was our first visit. We tried the shareable and enjoyed all 3. We will be back to try more of the brunch menu and experience the dinner menu as well.
   

   Toscana RestaurantResponded on February 17, 2025

   Dear Adam, We're thrilled to hear that you enjoyed your brunch at Toscana! It's wonderful to know that you found our food delicious. We're also glad to hear that our service met your expectations. Your kind words mean a lot to us, and we're excited to welcome you back for more lovely meals! Best, Kyle Hadden Restaurant Manager
   

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9. J

   Jesus

   Grand Rapids2 reviews

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 1

   Beautiful restaurant to eat and delicious food. Ambience was little disappointed today, loud DJ playing during lunch . Couldn’t hear the waitress who was working with us due the loudspeakers and couldn’t hear our guests that we took for dinner at our table. I would definitely not be going at lunch again especially when their a DJ playing with the bass extremely loud and music very loud. Not the right ambiance your looking for a nice restaurant.
   

   Toscana RestaurantResponded on February 16, 2025

   Dear Jesus, Thank you for visiting us and providing feedback on your meal. We are very grateful for your honest reflection. I am very sorry for this unpleasant experience. We greatly appreciate your comments and will be addressing this matter with our staff. Again, I apologize that we were unable to meet your expectations this time around. Sincerely, Kyle Hadden Restaurant Manager
   

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10. C

    Cheyenne

    San Diego4 reviews

    4.0

    Dined on February 14, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    Toscana is fabulous. I’ve been there several times and they are always hospitable, clean, and accommodating. There are excellent choices for cocktails, spirits, and wine and the food is grand. The food is always great but my husband did have a smidge of an issue with his — it wasn’t what he was expecting from the description on the special Valentine’s Day menu and he wished it was described better so he could understand if he truly wanted to order it or something else (loupe de mar, I believe) — but it still was a decadent dish nonetheless. We love celebrating special events here!
    

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    Toscana RestaurantResponded on February 16, 2025

    Dear Cheyenne, We are passionate about delivering an exceptional experience to our valued customers. Your positive review is a source of immense joy for us, and we are honored to have had the opportunity to serve you. We eagerly anticipate welcoming you back soon. Thank you! Best, Kyle Hadden Restaurant Manager
    

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