Tower Restaurant at Houstoun House

Tower Restaurant at Houstoun House reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Pauline

   West Lothian1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   The staff were wonderful and very accommodating. However the food let the hotel down. There was only one vegetarian option in the Tower Restaurant and unfortunately this was a huge let down. Pea and shallot tortellini with pesto. Was disgustingly. Can only assume the chef is not a vegetarian and did not try the food before allowing it to leave the kitchen. My husband and I held our wedding reception and his 50th birthday party there so we have lovely memories of your hotel. Disappointing meal but everything else was lovely.
   

   Tower Restaurant at Houstoun HouseResponded 1 day ago

   Good evening Pauline, Thank you for taking the time to share your experience with us. We are disappointed to hear you didn't enjoy the food and we will take this feedback onboard and improve from it. We hope to see you again and hopefully we can make it up to you ! Many Thanks Abigail White Restaurant Supervisor
   

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2. J

   Julie

   London2 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely meal, everything was cooked and presented well. Our young server was great; overall a good experience.
   

   Tower Restaurant at Houstoun HouseResponded 7 days ago

   Hello Julie, We're glad you enjoyed your meal here with us! Your positive feedback will be shared with the team! Hope to see you again soon :) Thank you Abigail White Restaurant Supervisor
   

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3. M

   Margot

   West Lothian1 review

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Was disappointed in the starter haggis, neeps and tatties, did not taste any neeps! Otherwise the rest of the meal was fine
   

   Tower Restaurant at Houstoun HouseResponded 7 days ago

   Hello Margot, We are sorry to about your haggis and hope to see you again to give it a second chance! Glad to hear everything else was okay ! Thank you Abigail White Restaurant Supervisor
   

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4. N

   Nelly

   West Lothian1 review

   3.0

   Dined on March 5, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was quite slow. Long time waiting even for the drinks. Not a big variety of food. The food was delicious though. The variety for breakfast can be more. In the morning there was no proper coffee. That is place for adults and we all know how important is the morning coffee for people. Recommendation is espresso coffee mashine to be available.
   

   Tower Restaurant at Houstoun HouseResponded 7 days ago

   Hello Nelly, We are disappointed to hear this and hope you come again to give us a second chance! We are appreciate your feedback as we are always looking for ways to improve. Thank you Abigail White Restaurant Supervisor
   

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5. C

   Charlene

   Edinburgh1 review

   3.0

   Dined on February 28, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 1

   Service was really good lady was lovely and helpful fast with service but was disappointed in the fish as it was soggy couldn't eat it but haggis neeps was beautiful shame about the fish
   

   Tower Restaurant at Houstoun HouseResponded on March 3, 2025

   Hello Charlene, We appreciate you taking the time to share your feedback, we are always looking for ways to improve and this will be shared with our teams so we can learn and develop from it. We are pleased to hear your service was good however we are just as disappointed your fish was not and we hope we can make it up to you! Hope to see you again :) Thank you, Abigail White Restaurant Supervisor
   

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6. F

   Faith

   West Lothian1 review

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing afternoon tea. Struggled to finish it and everything tasted so good. Even the scones were warm and freshly made. Yum
   

   Tower Restaurant at Houstoun HouseResponded on March 3, 2025

   Hello Faith, Super pleased to hear you enjoyed your afternoon tea with us. We hope to see you again soon! Yours Sincerely Abigail White Restaurant Supervisor
   

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7. S

   Samantha

   West Lothian1 review

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Staff were very attentive without being intrusive. Also friendly. Food was very good and full of flavour. We had the fish and chips and the ribeye steak. The steak was cooked to perfection. For dessert we had the pineapple delice with kiwi salsa and mango sorbet and the dark chocolate tart with vanilla ice cream. Again all full of flavour. Portion sizes were just right. We very much enjoyed our meal, there was a good vibe about the place and not overly busy. We will definitely be back.
   

   Tower Restaurant at Houstoun HouseResponded on February 26, 2025

   Hello Samantha, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed your meal here with us at the Tower Restaurant. We hope to see you again soon :) Many Thanks Abigail White Restaurant Supervisor
   

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8. L

   Louise

   Perthshire1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Very underwhelming choice. Catch of the day was overcooked, bland, unseasoned. Steak was good but pricey for the size. Drinks are very expensive. No atmosphere in empty dining room full of dirty tables despite being fully booked. No staff in the room. Service was pleasant but slow.
   

   Tower Restaurant at Houstoun HouseResponded on February 26, 2025

   Hello Louise, Thank you for taking the time to share your experience. Here at the Tower Restaurant we are always looking for ways to improve our service and this feedback will be shared with our teams in the hopes of developing and making your dining experience just right! We are sad to hear you didn't have the best experience and we hope you will give us a second chance to sway your mind :) Yours Sincerely Abigail White Restaurant Supervisor
   

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9. G

   Gerald

   Edinburgh1 review

   3.0

   Dined on February 7, 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   Had meal as part of spa break. I ordered rack of lamb, but was told later that they didn't have any, very disappointed. Got fish and chipswhich was very nice. Was using the salt but none in the cellar, had to get it refilled. At breakfast next morning, also no salt in ours and the table next to us
   

   Tower Restaurant at Houstoun HouseResponded on February 10, 2025

   Hello Gerald, We appreciate you taking your time to share your experience with us. We apologies for the rack of lamb being out of stock, as this is our most popular dish and on the odd occasion we do unfortunately run out. However we are pleased to hear you enjoyed your fish and chips and we do hope we see you again soon so you can finally enjoy that long awaited Rack of lamb! :) Yours Sincerely Abigail White Restaurant Supervisor
   

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10. S

    Sharon

    West Lothian1 review

    5.0

    Dined on February 6, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Food was outstanding Service amazing staff very helpful and knowledgeable definitely worth paying that wee bit extra
    

    Tower Restaurant at Houstoun HouseResponded on February 10, 2025

    Hello Sharon, Thank you for taking the time to share your experience with us here at The Tower Restaurant. We are beyond pleased to hear you had a pleasant meal and we hope to see you again soon! Thank you Abigail White Restaurant Supervisor
    

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