Trail's End Pub and Grille

Review summary

1. F

   Frank

   Hawaii

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   As expected Mountain commercial vibe Had fire pits outside which was cool
   

   Trail's End Pub and GrilleResponded 2 days ago

   Dear Frank, Thank you for your review! We're glad you enjoyed the mountain vibe and the outdoor fire pits—there’s nothing like relaxing by the fire to complete the experience. Hope to see you again soon for another cozy visit! Sincerely, The Camelback Team
   

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2. M

   Margaret

   New York City

   14 reviews

   4.0

   14 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Staff was great - from the host, to the server, to the busser everyone was very attentive. It’s busy season and there are so many people at the resort for skiing, but the staff all maintained their cool and kept a good flow going. Food is solid, better than your average bar.
   

   Trail's End Pub and GrilleResponded 5 days ago

   Dear Margaret, Thank you for your kind words! We're thrilled to hear that our team—from the host to the server and busser—provided you with attentive service despite the busy ski season. We strive to keep things running smoothly and ensure every guest has a great experience. It's also wonderful to know you enjoyed the food! We appreciate your feedback and hope to welcome you back again soon! Sincerely, The Camelback Team
   

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3. S

   Spiro

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Peter the manager that covered for that day was very nice and accommodating, made sure to made us feel happy . Great experience!
   

   Trail's End Pub and GrilleResponded 2 days ago

   Dear Spiro, Thank you for your review! We're thrilled to hear that Peter provided such great service and made your experience a happy one. We'll be sure to share your kind words with him. We look forward to welcoming you back for another great visit! Sincerely, The Camelback team
   

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4. N

   Nicole

   New York City

   1 review

   1.0

   1 review

   Dined on February 18, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   It took over 2 hours for our food to be served. When manager was informed he said there was no way it would have taken so long. I told him to bring our server over to confirm this. Plates not cleared away. Overall experience POOR.
   

   Trail's End Pub and GrilleResponded 6 days ago

   Dear Nicole, We sincerely apologize for the delay in your dining experience and for any frustration this caused. Providing timely and attentive service is very important to us, and we regret that we fell short during your visit. We appreciate your feedback and will be reviewing this situation with our team to ensure better communication and service efficiency. If you’d be willing to share more details, please reach out to us directly, as we would love the opportunity to make things right. Thank you for bringing this to our attention, and we hope to have the chance to provide you with a much better experience in the future. Best regards, The Camelback Team
   

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5. L

   Leonora

   VIP

   Philadelphia

   38 reviews

   4.0

   38 reviews

   Dined on February 18, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Glad we had a reservation. If not, we would have had about a 45 min wait. We chose the Salmon with rice and asparagus for lunch. It was perfectly prepared. Friendly service too.
   

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   Trail's End Pub and GrilleResponded 6 days ago

   Dear Leonora, Thank you for your review! We're so glad you had a great experience and that your meal was perfectly prepared. It’s wonderful to hear you enjoyed the salmon and our friendly service. We appreciate your visit and hope to welcome you back again soon! Sincerely, The Camelback Team
   

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6. D

   Denise

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on February 17, 2025

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 2

   Steak was pretty bland, Salmon was good, burger was a typical burger, bland/blah- average food, good service though and the staff are extremely attentive friendly and accommodating
   

   Trail's End Pub and GrilleResponded on February 18, 2025

   Dear Denise, Thank you for sharing your experience with us. We’re glad to hear that you enjoyed the salmon and the service from our friendly and attentive staff. However, we’re sorry to hear that the steak and burger didn’t meet your expectations. Your feedback about the food will be shared with our culinary team to ensure we’re delivering the best possible experience. We truly appreciate your comments and hope to have the opportunity to provide a more satisfying meal on your next visit. Best regards, The Camelback Team
   

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7. F

   Frank

   VIP

   New York City

   1 review

   1.0

   1 review

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Hair in food. Menu does not match what they have posted her on open table. Waitress missing in action forever. Place smells dirty. Dirty plates. Gross. Would leave 0 stars if I could
   

   Trail's End Pub and GrilleResponded on February 17, 2025

   Dear Frank, We sincerely apologize for your disappointing experience. This is not the standard of cleanliness and service we strive to provide, and we take your concerns very seriously. We will be addressing these issues with our team immediately. We appreciate your feedback and would love the opportunity to make things right. Please feel free to reach out to us directly so we can discuss your experience further. Sincerely, The Camelback Team
   

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8. S

   Samantha

   VIP

   Boise

   6 reviews

   5.0

   6 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service, the food came out in a reasonable time, fajitas were really good!
   

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9. C

   Christian

   Unspecified

   2 reviews

   2.0

   2 reviews

   Dined on February 13, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   We ordered nachos with pulled chicken for $22… a little pricey so you’d expect them to hit the spot…. They were so so… Chips were great, cheese delicious… but chicken tasted like boiled chicken with zero seasoning totally messed up the nachos… we also ordered a rib platter and burger with fries… burger was great rib platter was awful. Very overpriced… only ate here because of the convenience of location next time we will drive off property to chilis or some local dive.
   

   Trail's End Pub and GrilleResponded on February 14, 2025

   Dear Christian, We’re glad to hear you enjoyed the burger and fries, but we’re truly sorry that the nachos and rib platter didn’t meet your expectations. We strive to provide flavorful, high-quality meals, and it’s disappointing to hear that we fell short. Your comments about the chicken and ribs are valuable, and we’ll be reviewing them with our culinary team to improve our offerings. We understand that convenience shouldn’t come at the cost of quality, and we appreciate the opportunity to do better. We truly appreciate your visit and hope you’ll consider giving us another try in the future. Best regards, The Camelback team
   

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10. S

    Stephanie

    New York City

    1 review

    3.0

    1 review

    Dined on February 13, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Great service from our server Kristen. She was pleasant and attentive. Food was ok, definitely pricey for what you get. Overall it was a good experience, but we were celebrating my son’s birthday, which I indicated in the reservation, and that was overlooked. That was disappointing for sure.
    

    Trail's End Pub and GrilleResponded on February 14, 2025

    Dear Stephanie, Thank you for taking the time to share your experience with us. We’re so pleased to hear that Kristen provided wonderful and attentive service—she will be thrilled to know she made a positive impression! However, we deeply regret that your son’s birthday celebration was overlooked. We completely understand how disappointing that must have been, especially when you took the time to make the request in advance. That is certainly not the experience we want for our guests, and we sincerely apologize for this oversight. We truly appreciate you choosing to celebrate with us, and we would love the opportunity to make it up to you. Thank you again, and we hope to welcome you back for a much more memorable celebration in the future. Best regards, The Camelback team
    

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