Troutbeck

Review summary

1. A

   Alan

   VIP

   New York City

   58 reviews

   4.0

   58 reviews

   Dined on February 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went for Monday Pasta Night prix fixe@$45. Great service, friendly and very attentive. The appetizers were delicious and plentiful. The pasta was just ok: cavatelli with duck ragu lacked flavor, tasted like it could have been made with ground turkey-no “oomph.” The spaghetti with clams and chili crisp was swimming in chili oil, tasty but too wet. Chocolate rocky road cheesecake was more like a thick mousse, but was tasty - albeit a bit too sweet. Not sure I think this is a “good” value, when you add in the wine (3glasses for two of us) and tax and tip the bill still comes to $165, for a pasta entree. I Love the ambience of this place, and it always has a very attractive crowd, just wish it was a bit less expensive.
   

   TroutbeckResponded on February 4, 2025

   Hi Alan, Thank you for taking the time to share your honest feedback about your Monday Pasta Night experience! We appreciate your kind words about our service, ambiance, and crowd. Sorry to hear that our pasta dishes didn't quite meet your expectations. We'll take your comments into consideration to improve our offerings. We hope to welcome you back soon! Thanks, Michele
   

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2. O

   Orlando

   New York City

   1 review

   5.0

   1 review

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food were outstanding! Each dish was unique and unexpected. One of the best brunches I've ever had. Hanging out by the cozy fireplace was a treat after brunch on a chilly afternoon.
   

   TroutbeckResponded on February 4, 2025

   Hi Orlando, Thank you so much! We're thrilled you enjoyed your brunch and cozy afternoon by the fireplace! We hope to welcome you back soon! Thank you, Michele
   

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3. M

   Manuel

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So nice. Loved it. Great food. great service. Lovely space. Will definitely come back!
   

   TroutbeckResponded on February 4, 2025

   Hi Manuel, Thank you so much! We're delighted you had a wonderful experience and can't wait to welcome you back. Thank you, Michele
   

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4. R

   Ron

   VIP

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great destination for a weekend meal. Property is worth seeing.
   

   TroutbeckResponded on February 4, 2025

   Hi Ron, Thank you so much for your feedback. We hope to welcome you back soon! Thanks, Michele
   

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5. J

   Jackie

   Philadelphia

   1 review

   5.0

   1 review

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Came for the pasta night and did not disappoint. Food was incredible and more than enough with plenty of leftovers. Must try!
   

   TroutbeckResponded on February 4, 2025

   Hi Jackie, Thank you! Thrilled you enjoyed Pasta Night. We hope to welcome you back soon. Thank you, Michele
   

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6. T

   Tricia

   VIP

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Troutbeck is one of the best restaurants we have ever been to. We love everything about it. EVERYTHING. 💙
   

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7. J

   Julia

   New York City

   13 reviews

   4.0

   13 reviews

   Dined on December 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Everyone at our table thought their food was absolutely delicious. it just took too long to get served. We were there from 6:45 until 10:00, while we enjoyed each other's company, three hours plus is long for three courses. The wait people (Alicia and Ethan) were very obliging. A very nice touch at the beginning of our evening was a little tour of Troutbeck when the greeter learned that two in our party had not been to Troutbeck before. Very friendly. thank you!
   

   TroutbeckResponded on December 26, 2024

   Hi Julia, Thanks so much for your kind email! We're glad you enjoyed the food and had a great time with your party. Sorry again for the slow service, and we'll do our best to speed things up. Appreciate your feedback and hope to see you again soon! Thanks, Michele
   

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8. J

   Jorge

   VIP

   New York City

   97 reviews

   4.0

   97 reviews

   Dined on December 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Terrific venue a wonderful set up nice ambience great food, the menu was not the best but the food was well prepared and presented See you soon
   

   TroutbeckResponded on December 17, 2024

   Hi Jorge, Thank you so much for your kind words! We’re glad you enjoyed the venue, ambiance, and the food. We appreciate your feedback on the menu and will keep that in mind. Looking forward to seeing you again soon! Thanks, Michele
   

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9. I

   Ian

   New York City

   7 reviews

   4.0

   7 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Our service was wonderful for the first half of our meal, then our server disappeared on us and we didn’t see him for over 40 min. So, we skipped dessert.
   

   TroutbeckResponded on December 17, 2024

   Hi Ian, Thank you for your feedback, and we’re truly sorry for the wait. We strive to provide excellent service throughout the entire meal, and we apologize that we fell short during your visit. We hope to have the opportunity to make it right on your next visit. Thank you, Michele
   

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10. D

    David

    VIP

    New York City

    6 reviews

    2.0

    6 reviews

    Dined on November 13, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3

    They are suffering from a lack of seasoned hospitality people.
    

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