True Food Kitchen - Naples

Review summary

1. F

   Fred

   VIP

   Alabama

   43 reviews

   1.0

   43 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Terrible experience for dinner. Food arrived 1-1/4 hours after order. 3 of 6 meals were inedible including an undercooked raw chicken dish. 3 of 6 left the restaurant after meals were served. Management would only comp the 3 uneaten meals. Restaurant at dinner time caterers to numerous takeout customers. Kitchen is ill equipped to accommodate dine in customers. Server was nice and sincerely apologized, but manager refused to make things right.
   

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2. R

   Ricardo

   Fort Lauderdale

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good Food, friendly and attentive staff. The delivery was timely but they were clear since the beginning given that all food was cooked from scratch. Really good experience
   

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3. R

   RICK

   VIP

   New York City

   40 reviews

   4.0

   40 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 1

   A loyal customer for 7 years. Food is consistently good. The turkey burger was dry last night. Our 2 major complaints were the terrible background music and there is a bad sewer smell coming from the manhole covers inside and outside of the patio area. We really enjoy this restaurant and want to support the business. The management needs to get on top of these issues. The music can be changed immediately but I don’t know how you can handle the horrible smells from the manhole covers.
   

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4. R

   Rainer

   Düsseldorf

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Very healthy and very tasty. Dining with a good conscience!
   

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5. J

   Julia

   Naples

   5 reviews

   3.0

   5 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Was a little disappointed…. We have always had a great experience… it took awhile for a server to acknowledge we were there… food came out cold…
   

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6. J

   Julie

   VIP

   Naples

   15 reviews

   4.0

   15 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   First time coming and I loved the unique menu and the zero proof drinks I definitely will be coming back
   

   True Food Kitchen - NaplesResponded today

   Thank you for your review, Julie! We're happy to hear you loved the unique menu and zero proof drinks, and we look forward to welcoming you back soon.
   

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7. S

   Sharla

   Alabama

   8 reviews

   3.0

   8 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Blueberry pancakes taste. Like they were from the health only aisle and had an unpleasant taste. I also didn’t understand the sour yogurt lump on top. Gross. My son’s cheesy mashed potato’s were like baby smooth. Whipped or purred and he said he could only taste Parmesan cheese. The air conditioning was dripping along the entire wall of booths. I had a blue rag on the seat next to me to catch the drops and prevent the splashing. Our server was very nice but the hostess gave her 3 big tables right after us and we sat forever waiting for her to appear and ask for the check.
   

   True Food Kitchen - NaplesResponded 3 days ago

   We're sorry to hear about your experience with the blueberry pancakes as well as the issues with the air conditioning and service delays. It is tough to manage the humidity here in FL some days. Thank you for your feedback, and we'll address these concerns to our staff in order to improve future visits.
   

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8. M

   Marianne

   VIP

   Naples

   53 reviews

   4.0

   53 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   A problem, placed an order WITHOUT cheese however received the meal with cheese. Also, it took a long time to receive a refill drink order.
   

   True Food Kitchen - NaplesResponded 1 day ago

   Thank you for sharing your experience with us. We can't wait to have the pleasure of serving you again.
   

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9. W

   William

   Naples

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a large group and the service was impeccable! Very friendly and timely turnaround of our order. We love all the healthy options and it suits all our family’s tastes and dietary needs.
   

   True Food Kitchen - NaplesResponded 4 days ago

   Thank you for your kind words, William! We're thrilled to hear our service and healthy options suited your group's tastes and dietary needs. We aim to please!
   

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10. g

    george

    VIP

    Milwaukee

    27 reviews

    5.0

    27 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Poke Bowl was outstanding. But even more was the flourless chocolate cake!
    

    True Food Kitchen - NaplesResponded 4 days ago

    Thank you for your five-star review, George! We're thrilled to hear you enjoyed the poke bowl. The flourless chocolate cake is a Fan Favorite!
    

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