True Food Kitchen - Pasadena

Review summary

1. M

   Martha

   VIP

   Los Angeles

   28 reviews

   4.0

   28 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was good overall , the menu changed , I was looking forward to eating sea bass but it is no longer offered. Appetizers great , service great.
   

   True Food Kitchen - PasadenaResponded 3 days ago

   Thank you for your feedback, Martha. We're glad you enjoyed the appetizers and service, and we apologize for the menu change; we'll consider your comments as we continue to refine our offerings.
   

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2. K

   Katie

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love TFK! The food, service and atmosphere were perfect. Super shout out to our server Catherine who was wonderful!!
   

   True Food Kitchen - PasadenaResponded on February 3, 2025

   Thank you for your wonderful review, Katie! We're delighted to hear you enjoyed the food, service, and atmosphere, and we'll be sure to pass your shout-out to Catherine for her wonderful service.
   

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3. K

   Kraig

   VIP

   Los Angeles

   8 reviews

   5.0

   8 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First day back (and first day opened) since the Eaton Fires started. Thank you all for your concern and kindness.
   

   True Food Kitchen - PasadenaResponded on January 14, 2025

   Thank you for your review, Kraig! We're grateful for your support and happy to be back serving you.
   

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4. l

   lori

   VIP

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience always food amazing service impeccable
   

   True Food Kitchen - PasadenaResponded on January 6, 2025

   Thank you for your wonderful review, Lori! We're thrilled to hear you consistently enjoy our amazing food and impeccable service.
   

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5. A

   Anezina

   Los Angeles

   1 review

   3.0

   1 review

   Dined on January 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   The food was so and so, small portions. Very loud place, we didn’t enjoy our experience.
   

   True Food Kitchen - PasadenaResponded on January 6, 2025

   We're sorry to hear about your experience, Anezina. Thank you for your feedback; we'll work on improving portion sizes and the noise level to enhance guest satisfaction.
   

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6. M

   Myron

   Los Angeles

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   New menu is a huge improvement - I found 4-5 entrees that I could eat and enjoy, not just 1 or 2 like before. They cater specifically to the Cale-Baby Field Greens croud, but there were sufficient items for those of us who like just normal food to have a good choice.
   

   True Food Kitchen - PasadenaResponded on January 8, 2025

   Thank you for your review, Myron! We're happy to hear you found our new menu to be a huge improvement with more options to enjoy.
   

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7. M

   Molly

   Chicago

   1 review

   1.0

   1 review

   Dined on January 2, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We waited almost 30 minutes after our reservation was to get sat. Once we were sat we were at an outside table with no heater on. We asked for the heater to be turned on and it never happened. We sat at our table for about 30 minutes and never got a waiter. After a lot of waiting we asked to be moved inside as it was cold and we had no waiter. We were able to move inside but service was still slow and we ended up barely getting out before the restaurant was closing.
   

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8. N

   Nicole

   Los Angeles

   1 review

   2.0

   1 review

   Dined on January 1, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Food was so disappointing - not all guests served at the same time, temperature was cold, messy plating and several items on the menu not available.
   

   True Food Kitchen - PasadenaResponded on January 2, 2025

   We're sorry to hear about your disappointing experience, Nicole. Thank you for your feedback; we'll work on improving our service and menu availability.
   

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9. C

   Chio

   VIP

   Los Angeles

   70 reviews

   4.0

   70 reviews

   Dined on December 30, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   I always love going to True food at all different locations. Their food is always delicious and the atmosphere is wonderful. But this time it took a long time to get a table even though I had a reservation. The two hosts were having a hard time to let the guests sit. I don’t know the reason. Hopefully next time we come back, we don’t have to wait for a long time to get a table.
   

   True Food Kitchen - PasadenaResponded on January 6, 2025

   Thank you for your feedback, Chio. We're glad you enjoy our food and atmosphere, and we apologize for the wait despite your reservation; we'll work on improving our seating process.
   

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10. J

    Jennifer

    Los Angeles

    1 review

    3.0

    1 review

    Dined on December 29, 2024

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 4

    They were out of ALL beef, ALL grilled chicken, pepperoni pizza, chicken Parmesan, etc. The missing beef and chicken eliminated most of the menu. My husband was very disappointed and settled for the cheese pizza. I had a salmon salad. The food was wonderful, our server was adorable, but our experience was not worth the reservation and time waited. Very disappointed.
    

    True Food Kitchen - PasadenaResponded on December 31, 2024

    We're sorry to hear about the limited menu options during your visit, Jennifer. We appreciate your feedback and are glad you enjoyed the food and service; we'll work on ensuring a better experience in the future.
    

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