True Food Kitchen - Plano

Review summary

1. T

   Tricia

   Greater Boston

   5 reviews

   vip
   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love TF!! The edamame dumplings are my absolute favorite and the Blood Orange Margarita was phenomenal!!
   

   True Food Kitchen - PlanoResponded 3 days ago

   Thank you for your wonderful review, Tricia! We're thrilled to hear that you loved our visit!
   

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2. M

   Mark

   Dallas

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food was disappointing and more expensive than it should have been
   

   True Food Kitchen - PlanoResponded 4 days ago

   Thank you for your feedback as this is how we grow to better serve out guests. We do hope to have the pleasure of a great experience with you in the future.
   

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3. R

   Ross

   Baton Rouge

   1 review

   5.0

   1 review

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was outstanding and my server was very helpful and knowledgeably. The dumplings were amazing and so was the roast beef dip. I will definitely be back.
   

   True Food Kitchen - PlanoResponded on November 19, 2024

   Thank you for your wonderful review, Ross! We're thrilled to hear you enjoyed the dumplings and roast beef dip, and that your server was helpful and knowledgeable. We look forward to welcoming you back soon!
   

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4. S

   Stacia

   Dallas

   8 reviews

   3.0

   8 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 3

   One dish was inedible (farmers egg dish). Same dish fantastic. Inconsistent food.
   

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5. E

   Enrique

   Dallas

   2 reviews

   vip
   2.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   I had a truly disappointing experience at True Food. From the moment we sat down, things went downhill. The table was wet, and the menus were dirty and covered in food stains. Not a great start. We ordered the focaccia, and it arrived cold—not once, but twice. Next, the cauliflower with tahini also came out cold. Then, I ordered the Grilled Grass-Fed Tenderloin, which was a complete letdown. It wasn’t warm, wasn’t cooked as I requested, and was the smallest portion of steak I’ve ever seen. The service was equally terrible. The staff never checked in to see how things were, and the lack of attention was frustrating. The only redeeming part of the meal was the ice cream at the end, which was actually good. To top it all off, when the check arrived, I noticed I was charged for two extra ice creams. When I pointed this out, the waiter admitted he was aware of the mistake but hadn’t fixed it. He eventually went to the manager to correct it, but it was an unnecessary hassle. Overall, this was one of the worst dining experiences I’ve had in a long time. I won’t be coming back, and I wouldn’t recommend it to anyone.
   

   True Food Kitchen - PlanoResponded on November 19, 2024

   We're sorry to hear about the disappointing experience you had, Enrique, from the table condition to the service and food quality. Thank you for your detailed feedback; we'll address these issues to improve and hope to have the opportunity to serve you better in the future.
   

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6. J

   Jew-Lee

   Dallas

   3 reviews

   3.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   If you are planning to order anything air fried, call before. The air fryer was broken and two of our party of four had to figure something else out. The dish we chose was less than adequate. The server wasn’t very helpful either, which was unusual. She should have told us the fryer was broken at the beginning because a great deal of the menu is air fried. I will still come back here but will call first.
   

   True Food Kitchen - PlanoResponded on November 19, 2024

   We apologize for the inconvenience caused by the broken air fryer and the lack of communication from our server. Thank you for your feedback, Jew-Lee; we'll work to improve our service and ensure better communication in the future.
   

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7. J

   Joel

   Dallas

   1 review

   5.0

   1 review

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for small or group dinners as comfy space and the kitchen keeps up either delivering tasty food for all
   

   True Food Kitchen - PlanoResponded on November 15, 2024

   Thank you for your wonderful review, Joel! We're glad to hear you enjoyed the comfortable space and tasty food for both small and group dinners.
   

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8. G

   Gloria

   Dallas

   24 reviews

   vip
   5.0

   24 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   1pm Sunday lunch. Busy as usual. Very attentive server. Butternut squash soup is soooo good! We also had the grass-fed meatloaf with carrots, potatoes, mushrooms and micro greens. Very flavorful and beautiful presentation! The thick slice of meatloaf has crispiness on the outside, and it is moist and tender on the inside.
   

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   True Food Kitchen - PlanoResponded on November 11, 2024

   Thank you for your wonderful review, Gloria! We're delighted to hear you enjoyed the butternut squash soup and grass-fed meatloaf, and we appreciate your kind words about the presentation and service.
   

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9. R

   Randy

   Alabama

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Nice place for a meal. A little louder than I prefer but my preferences are for low volume. Food was good yet not amazing. Decent value. Parking is a challenge and you may need to walk a good bit from parking to the door. Could be a challenge for ppl w mobility issues. Very nice locale and lots of good options nearby.
   

   True Food Kitchen - PlanoResponded on November 11, 2024

   Thank you for your feedback, Randy! We're glad you enjoyed the meal and appreciate your comments on the noise and parking. We hope to welcome you back soon!
   

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10. J

    Jeffrey

    Dallas

    7 reviews

    2.0

    7 reviews

    Dined on November 2, 2024

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 5

    Keeping it short and simple, they need to work on the process they use to keep food hot between preparation and plating. We were two diners, each with a roasted vegetable component of their dish and the roasted vegetables were not even warm, which made them chewy and leathery.
    

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