True Food Kitchen - Tucson

Review summary

1. E

   Elizabeth

   Palm Springs

   25 reviews

   vip
   1.0

   25 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Our server was not good! She was not attentive and prompt. For example, we asked for bread before the meal, got it AFTER the meal and it was hard as a rock!! I have eaten at True Foo Kitchen in the past and been happy, so I took a friend there for her first time. She was sorely disappointed!
   

   True Food Kitchen - TucsonResponded 4 days ago

   Elizabeth, thank you for taking my call. Again, I am so sorry to hear about your visit, but thrilled that you'll be giving us another try. It's feedback like yours that allows us to coach and develop our teams. We really appreciate your patronage and look forward to your next visit. Cheers, Chloe
   

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2. E

   Eyevan

   Tucson

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic crew both in the kitchen and in the service area. Food allergies are taken seriously, and you do not feel judged when you have specific requests; food quality is superb. Keep it up!
   

   True Food Kitchen - TucsonResponded 4 days ago

   Thank you so much for your fantastic review and for choosing True Food Kitchen Tucson! We're thrilled to hear that you noticed our food quality and that our team properly addressed your allergies. We can't wait to welcome you back for another fantastic experience.
   

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3. H

   Harold

   New Mexico

   20 reviews

   5.0

   20 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience dining at True Food Kitchen. Food was great
   

   True Food Kitchen - TucsonResponded 6 days ago

   Thank you Harold! We hope to see you again soon
   

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4. K

   Kate

   Phoenix

   47 reviews

   vip
   5.0

   47 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The seasonal menu was fabulous. As always, there are plenty of options whether you want to be healthy or not. Service was great and very timely. Can always count on for a great meal.
   

   True Food Kitchen - TucsonResponded on December 2, 2024

   Thank you for the wonderful feedback! We're so glad to hear you enjoyed the meal and look forward to serving you again soon
   

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5. P

   Paul

   Tucson

   4 reviews

   5.0

   4 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely great food and service. Less noisy than a lot of other restaurants in town.
   

   True Food Kitchen - TucsonResponded on December 2, 2024

   Paul, thank you for taking the time to leave a review! We're happy to hear you enjoyed the food, service, and our atmosphere. We hope to see you again soon!
   

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6. E

   Ernest

   Washington DC

   13 reviews

   vip
   2.0

   13 reviews

   Dined on December 1, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   True Food Kitchen has an established pedigree, however, the service needs serious tightening as there is too much time lag between ordering and delivery. The wait staff is very polite but not attentive enough. By way of comparison, North Restaurant across the street excels each and every time on all accounts. Food was good but not 100% memorable.
   

   True Food Kitchen - TucsonResponded on December 2, 2024

   Thank you for your feedback, Ernest. We apologize for the delays in service and will work on improving attentiveness to enhance your experience.
   

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7. S

   Susan

   Phoenix

   1 review

   3.0

   1 review

   Dined on December 1, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Having been to this restaurant a few times, I can’t relate that the food is excellent! The service, however, has been spotty at best, with delays and mistakes in our orders.The wait staff was always gracious, even charming, so this suggests that the restaurant is understaffed.
   

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8. A

   A

   Phoenix

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   High quality food with a wide variety of choices catering to many dietary needs. Delicious!
   

   True Food Kitchen - TucsonResponded on December 2, 2024

   Thank you for joining us for your birthday celebration! We look forward to seeing you again soon
   

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9. A

   Angell

   Phoenix

   8 reviews

   4.0

   8 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   It's always a beautiful spot. The food portions are not consistent. One day, you get lots of avocados in the salad, and the next day, you get nearly nothing and an avocado pit - no extra charge. The hummus wrap is very good. Again, there is very little food in the wrap. My fiance got bell peppers I had none. I hope they can improve the quantity of food in their dishes.
   

   True Food Kitchen - TucsonResponded on November 30, 2024

   Thank you for your feedback, Angell. We apologize for the inconsistency in food portions and will work on improving this aspect by addressing it with our Chef team.
   

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10. C

    Cindi

    Phoenix

    11 reviews

    vip
    5.0

    11 reviews

    Dined on November 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Loved our lunch...Market Salad with perfectly grilled salmon, and Ancient Grains Salad with yummy salmon! Zeus, our waiter, was great, in addition to having a cool name! 😊
    

    True Food Kitchen - TucsonResponded on November 29, 2024

    Thank you for the wonderful review, Cindi! We're thrilled to hear you enjoyed the salads and had a great experience with Zeus as your waiter.
    

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