True Food Kitchen - Walnut Creek

True Food Kitchen - Walnut Creek reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Orange County1 review

   1.0

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Very poor service, long wait time for food, did not clear off dirty dishes between servings, did not follow up on anything including the mistake on the bill.
   

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2. KS

   KimS

   San Francisco8 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Food has gone downhill. The Margarita pizza was bland and under seasoned. The floorless chocolate cake was weird tasting. Kale salad and I added salmon was just ok. What happened?
   

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3. JM

   JakeM VIP

   San Francisco4 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Past few times we have been the service has been very slow. We finished eating and it took an extra 30 mins after just to be able to pay and leave. Very frustrating.
   

   True Food Kitchen - Walnut CreekResponded 1 day ago

   We're sorry to hear about the delay in service, JakeM, and appreciate your feedback. We'll address this issue with our team to ensure a more efficient experience in the future and look into scheduling more servers to take care of our guests.
   

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4. OT

   OpenTable Diner

   Tahoe1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had a reservation here for my birthday. Unfortunately the restaurant had a busted pipe. That was not my problem however. My problem was the fact they never called me in advance to inform me. So I was unaware that the restaurant until I and my party arrived. Mind you. The employees could have called me since the staff was in the building.
   

   True Food Kitchen - Walnut CreekResponded 1 day ago

   We're sorry to hear about your experience on your birthday and the lack of communication regarding the closure. Thank you for your feedback; we'll work to improve our notification process to prevent this in the future. If you would like to contact me directly at the restaurant I would love to invite you back and buy you a meal to make up for your missed birthday. Please ask for me directly. Sincerley, Krystal Gong
   

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5. TM

   ThomasM VIP

   Hawaii3 reviews

   4.0

   Dined on March 12, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Outside covered tables with heaters is nice touch. It is less noisy that inside when busy.
   

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6. P

   Pam

   Denver4 reviews

   4.0

   Dined on March 10, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Many items not available sure to delivery issues, wax very disappointing
   

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7. MO

   MomOf3

   San Francisco7 reviews

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   This place has gone downhill. Waiter was awful. Slow. Couldn’t be found once our food came. Kept making strange and bad jokes. Soilled water on our napkins. Portions got smaller and prices went up. Such a bummer.
   

   True Food Kitchen - Walnut CreekResponded 6 days ago

   We're sorry to hear about your disappointing experience, MomOf3, especially with the service and portion sizes. We will be addressing these issues to our team to ensure your future visits are up to par.
   

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8. OT

   OpenTable Diner

   San Francisco3 reviews

   4.0

   Dined on March 7, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Portion size was incredibly small. So expensive- but food is great!
   

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9. J

   Jeng VIP

   San Francisco3 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food is really good! It was a busy Sunday lunch when we dined so it was a bit loud. But, it was worth it! I love the Panang Curry!
   

   True Food Kitchen - Walnut CreekResponded on March 1, 2025

   Thank you for your review, Jeng! We're thrilled to hear you enjoyed the Panang Curry and found the experience worth it despite the busy atmosphere.
   

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10. C

    Craig

    San Francisco6 reviews

    4.0

    Dined on February 23, 2025

    1. Overall 4
    2. Food 2
    3. Service 2
    4. Ambience 3

    Edamame dumplings were great. Chicken Parmesan was burnt around the edges (not “charred” but burnt black)—second time ordering this which I will not do again. Wife and daughter enjoyed their bowls. Initial service was very slow despite empty tables around us—more than 20 minutes before our order was taken and another 10 before my beer arrived. Our wait person might be new (?) but definitely was too slow.
    

    True Food Kitchen - Walnut CreekResponded on February 24, 2025

    Thank you for your feedback, Craig. We're glad you enjoyed the edamame dumplings and that your wife and daughter liked their bowls, and we apologize for the burnt Chicken Parmesan and slow service; we'll address these issues with our team.
    

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