Tucci's - Dublin

Review summary

1. T

   Tonya

   VIP

   Columbus

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Service is habitually slow. I waited to review in case it was a couple of occasions, but it’s been multiple times. Unapologetically s-l-o-w.
   

   Tucci's - DublinResponded today

   Thanks for the feedback. We're sorry to hear that your recent experiences with our service have fallen short of your expectations. We strive to provide prompt and efficient service to all our guests, and it's clear we missed the mark during your visits. We appreciate your patience and your insights, as they really do help us improve. We hope to have the opportunity to serve you better in the future, Tonya. Again, thank you for this important feedback.
   

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2. D

   Diane

   VIP

   Columbus

   28 reviews

   5.0

   28 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Parish, was amazing! So attentive and personal. Best server ever!!!!!!
   

   Tucci's - DublinResponded 2 days ago

   We appreciate the 5-star review and thank you for your support and kind words about our staff. We look forward to having you dine with us again soon, Diane!
   

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3. J

   James

   Columbus

   15 reviews

   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy going to Tucci’s. It was my second time this month, This time I was with two other friends celebration birthdays and Christmas. The food and ambience are always very good. Our server did a great job too.
   

   Tucci's - DublinResponded today

   Hello JamesK, Thank you for choosing Tucci's - Dublin for your celebration! We're thrilled to hear that you and your friends had a wonderful time with us. It's great to know that you enjoyed our food and ambience. We always aim to make our guests feel special, so we're glad to hear that we succeeded in your case. We look forward to welcoming you back for more celebrations and celebrations in general! Best, The Management Team
   

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4. P

   Patricia

   Columbus

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just had a birthday celebration at Tucci’s. Food was excellent, we all had the Tomato soup before our entrées. Delicious. Wait staff was polite, made us very special.
   

   Tucci's - DublinResponded 2 days ago

   Thanks for the feedback, PattyC! We're thrilled to hear that you enjoyed the Tomato soup and that your birthday celebration at Tucci's - Dublin was a memorable one. It's great to know that our team made your celebration special. We're glad you found our food excellent and service polite. We hope to see you again soon!
   

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5. D

   Debbie

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall A+ dining experience! Ambiance, food and service were top notch!
   

   Tucci's - DublinResponded 2 days ago

   We're over the moon to hear that you had such a fantastic time at Tucci's - Dublin! It's wonderful to know that our ambiance, food, and service hit the mark for you. We strive to provide an overall A+ experience, and your kind words truly made our day. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back soon!
   

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6. S

   Sandy

   Columbus

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food, ambience, and service! We celebrated our wedding anniversary at Tucci’s and they made it special.
   

   Tucci's - DublinResponded 1 day ago

   We appreciate the 5-star review and thank you for your support. We thank you for choosing our establishment to celebrate your wedding anniversary. We look forward to having you dine with us again soon.
   

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7. M

   Mollie

   VIP

   Columbus

   40 reviews

   5.0

   40 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful holiday brunch spent with family today! We enjoy the ambience of the garden room.
   

   Tucci's - DublinResponded 2 days ago

   Thanks for visiting us, Hattie! We're thrilled to hear that you had a wonderful holiday brunch with the family. It's wonderful to know that you enjoyed the ambiance of our garden room and found our service and value to be top-notch. We look forward to welcoming you back for more memorable experiences. - The Management Team
   

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8. J

   Jason

   Columbus

   5 reviews

   1.0

   5 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   This was a truly awful dining experience. My wife and I were out on date night, our only time to ourselves this holiday season. It was my first time dining at Tucci’s, and I was looking forward to it, but could not be more disappointed. We arrived early for our reservation, and waited 10 minutes past reservation time to be sat. The table we were sat at, was in a high traffic area, mere steps away from the lobby. To make matters worse we were sandwiched between the fountain (loud) and a table of literal unsupervised children. It was clear this was one of, if not, the worst table in the restaurant. It was also apparent that the only brown people, myself included, were sat in the 2 least desirable tables in the restaurant. Also, not 5 minutes after I was sat at this awful table, a white couple was sat at the table behind us/deeper into the restaurant, at a 4 top table (twice the size of ours), that was open when we were sat. Nevertheless, we proceeded with ordering cocktails and appetizers, debating if the ambiance was tolerable for dinner (entrees). It was not. Our drinks were delayed, arriving 40+ minutes after our reservation time. Our appetizer was served and eaten in entirety before our first round of cocktails were served. I’ve never experienced that before. The server did come over once to alert us of the delay but did not offer really any type of assistance other than that. A manager, or someone, came by to check on the table of children to see if they were enjoying their meal and if everything was okay. No employee at any point asked how our meal was, apologized for any delays, or anything. I was clear no one cared about our experience. At that point, I was no longer interested in dining at Tucci’s or spending more time/money there. We asked for our check and got out of there as quickly as we possibly could. Even on our way out, no one asked how everything was, why we left so quickly, anything. A truly awful dining experience and we won’t be back!
   

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9. W

   William

   VIP

   Columbus

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Beautiful restaurant, great atmosphere, very good service. But the food was awful. The lasagna was dry and firm, no noticeable ricotta cheese. We went early (4:30) and I believe the lasagna was yesterday's reheated. It was totally burnt on the bottom. They buried it in sauce to hide what you were trying to eat. My wife's chicken picada was tasteless. The meatballs were also hidden in excess sauce and questionable. We are foodies and we will never go back.
   

   Tucci's - DublinResponded 2 days ago

   Thank you for sharing your experience. While we’re glad you enjoyed the atmosphere and service, we’re very sorry the food did not meet expectations. Your feedback has been shared with our culinary team to address the concerns you raised. We’d like the chance to make this right. Could you please provide a physical mailing address so we can send you a gift card as a gesture of goodwill? We appreciate your feedback and hope to welcome you back for a better experience.
   

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10. T

    Tsitsi

    Columbus

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Cute brunch spot with great food. I would recommend it.
    

    Tucci's - DublinResponded 2 days ago

    Thanks for the review! We're thrilled to hear that you enjoyed our food and service at Tucci's - Dublin. Your recommendation means a lot to us. We look forward to serving you again soon!
    

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