Tucci's - Dublin

Review summary

1. R

   Richard VIP

   Columbus51 reviews

   3.0

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Carefully review your itemized bill when dining at Tucci's. Menu price for the Tucci's Classic Wagyu burger is $17. I was charged $18 for this item on each of my last 2 visits for lunch on March 11 and March 28. I had this discrepancy brought to the attention of the restaurant manager on both occasions by my waitperson and was assured that the pricing would be corrected in their system. When I called this afternoon to personally bring the matter to the attention of the manager ("Steve"), the price had still not been changed. I now wonder how many other people have been unknowingly overcharged for their meal at Tucci's? Yes, it's only a buck in this case, but all of these "bucks" add up over time. In my mind, not a very good way of conducting business. Caveat emptor!
   

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2. M

   Mike VIP

   Pittsburgh13 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A gem of a restaurant- go every time I’m in Columbus!
   

   Tucci's - DublinResponded today

   Thanks for the review, Mike! We're thrilled to hear that Tucci's - Dublin is a gem of a restaurant that you enjoy every time you're in Columbus. It's fantastic to know that our food, service, and value consistently meet your expectations. We appreciate your feedback and look forward to welcoming you back the next time you're in town!
   

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3. J

   Jared

   Cleveland1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the our server was great. I look forward to returning next time I am in town. Wine list was fantastic!
   

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4. K

   Karen

   Greater Boston1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy Tucci’s. Eating lunch in the four season room on a sunny afternoon cannot be beat!
   

   Tucci's - DublinResponded 1 day ago

   Thanks for visiting us, Karen! We're thrilled to hear that Tucci's - Dublin is your go-to spot for a lovely lunch. We're especially happy that you enjoyed our four-season room dining experience. Your kind words mean a lot to us. We can't wait to welcome you back for another sunny afternoon!
   

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5. A

   Amisha VIP

   Columbus2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is always on point, and our server Lisa was attentive, courteous, and gave us the best recommendations.
   

   Tucci's - DublinResponded 2 days ago

   Thanks for the review, Amisha! We're thrilled to hear that you enjoyed your experience at Tucci's - Dublin. It's great to know that our food met your expectations and our service was top-notch. We appreciate your feedback and look forward to welcoming you back soon. Best, The Management Team
   

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6. j

   josh VIP

   Cincinnati3 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Small portions ,extremely overpriced . Then your descriptions were misleading. 
   

   Tucci's - DublinResponded 2 days ago

   Hello Josh, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience at Tucci's - Dublin didn't meet your expectations. We always aim to provide our guests with an enjoyable dining experience and we're disappointed to hear that we fell short in this instance. We also appreciate your comments about our descriptions and pricing. We will certainly take them into consideration as we continuously strive to improve our services. We hope you'll give us another chance to provide you with a better experience in the future. Best regards, The Management Team
   

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7. P

   Patricia

   Columbus5 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   I love the atmosphere at Tucci’s. Usually have dinner there. First time I have had lunch and probably the last. I ordered the half combo lunch. I had the tomato soup and the Strawberry salad. I was so excited to have their tomato soup. But I literally had maybe you spoonfuls in my cup. Tasted great, but the cup was not even full. Salad as well, was so small. I was hungry when I got home. I went to celebrate a friend’s birthday. And knew their prices were high. But so disappointed in the quality and potions of food.
   

   Tucci's - DublinResponded 2 days ago

   Thank you for sharing your feedback with us. We’re glad to hear you enjoy the atmosphere at Tucci’s and typically have a great experience for dinner. However, we’re truly sorry to hear that your lunch didn’t meet your expectations, especially regarding the portion sizes of the tomato soup and strawberry salad. We understand how frustrating it can be to leave a meal still feeling hungry, and we will address your concerns with our team to ensure that portion sizes are more consistent. We truly appreciate your feedback and hope you’ll consider giving us another chance for a better experience in the future.
   

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8. L

   Lindsey

   Columbus3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stacy was AMAZING! We had a wonderful family brunch!
   

   Tucci's - DublinResponded 4 days ago

   Thanks for the review, Lindsey! We're thrilled to hear that you had a wonderful family brunch at Tucci's - Dublin. It's wonderful to know that our team was able to provide you with excellent service. We strive to provide our guests with a memorable experience and your kind words truly make our efforts worthwhile. We look forward to serving you again soon!
   

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9. B

   Barbara VIP

   Columbus34 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My friend and I ordered the salmon special which included one side and was $48.00. The portion was very small. It had a crab topping but no perceivable lobster sauce on it. The green beans were undercooked, with no seasoning. I hoped that there would be some polenta or other starch on the plate. We ended up ordering a side of mashed potatoes, at an extra expense. Usually, the specials are outstanding. I regretted ordering this dish.
   

   Tucci's - DublinResponded 4 days ago

   Thanks for visiting us, Barbara. We're glad to hear that you enjoyed your meal and our service. We appreciate your feedback about the salmon special. We're sorry to hear that you found some areas of improvement, especially with the portion sizes and the lack of lobster sauce. We will certainly take your comments into consideration as we strive to provide the best dining experience. We hope to serve you again soon and offer you a more satisfying experience. - Tucci's - Dublin Management Team.
   

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10. D

    Dan J

    Columbus3 reviews

    4.0

    Dined 6 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    The steaks were tremendous in quality and preparation was perfection! However there are a few details that are opportunities for improvement. An offering of bread and or olive oil would be next level given the pricing on all menu categories!! The appetizers were nothing special and aren’t meant to compliment most entrees. Also, while the sides were very good, not great, there is definitely room for presentation improvements. The dessert options appear to be mundane at best!
    

    Tucci's - DublinResponded 4 days ago

    Thanks for visiting us, Dan J! We are thrilled to hear that you enjoyed the quality of our steaks and found the preparation to be perfection. Your feedback about our bread and olive oil offerings is well taken. We aim to provide a unique experience with every dish and will consider your suggestion. Your comments about our appetizers and sides have been noted and will be shared with our culinary team. We are sorry to hear that our desserts didn't meet your expectations. We continually strive to improve and your feedback is valuable to us. We hope to welcome you back to Tucci's - Dublin soon!
    

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