Tupelo Honey - Las Colinas

Review summary

1. A

   Amani

   VIP

   Dallas

   9 reviews

   1.0

   9 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   When we got there it took about 30 mins before we got waters and were addressed by the wait staff. The food was very underwhelming when I came out. I got the breakfast platter and the eggs were under cooked. Just over all wasn’t a great experience and the food wasn’t very good. Also extremely calorie dense for the food to not be good. I would recommend.
   

   Tupelo Honey - Las ColinasResponded 1 day ago

   Hi Amani, Thank you for sharing your experience with us. We’re sorry to hear that your visit didn’t meet expectations. Timely service is important to us, and we apologize for the delay in addressing you. We also regret that the breakfast platter wasn’t up to standard and that the food didn’t meet your expectations overall. We’ll review these issues with our team to improve both service and food quality. We appreciate your feedback and hope you'll consider giving us another opportunity to provide a better experience. Warm regards, Cayden Gray Tupelo Honey
   

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2. M

   Marcus

   Dallas

   24 reviews

   3.0

   24 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   My family and I used to love going to Tupelo Honey but this most recent visit made us not want to go back. First was the long wait. We had a reservation and we're sat immediately. However, it took 20 mins for our drinks to come out and almost an hour before the server came back to take our order. I understand there were two larger parties but I felt the server should have taken our order right away so it wouldn't have taken so long for us to get our food. Then after waiting so long for our food, we were disappointed when it came out! I'm not sure if it's just the Las Colinas location or if all Tupelo Honey restaurants have cut back on their portion sizes but the entrees, biscuits and appetizers were much smaller than previously! We typically go to the Frisco location but Las Colinas was closer. First the appetizers! The biscuits were hard and smaller than before! Typically two people could share one biscuit that's how big there were previously. The fried pickles were much smaller and seemed to be more batter than pickles. Finally, the entrees! The chicken and waffles seemed like they split 1 waffle in half to make two plates. Same with the chicken. My surf and turf was the worst! I was under the impression I was getting a full steak but instead got 3 straps of steak that was cooked well done and not medium like I asked! It was so obvious and surpring about the steak size that we all laughed like where is the rest of the steak! Unfortunately, we won't be going back to Tupelo Honey which is a bummer because we really used to like their food!
   

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3. N

   Nyakouth

   Dallas

   1 review

   5.0

   1 review

   Dined on February 17, 2025

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   everything was great! chicken and waffles was very chewy, probably would get something else next time!
   

   Tupelo Honey - Las ColinasResponded 7 days ago

   Thanks for the review, Nyakouth! We're thrilled to hear that you enjoyed your dining experience at Tupelo Honey - Las Colinas. We're sorry to hear that our chicken and waffles didn't meet your expectations. Your feedback is valuable to us and we'll definitely take it into account for future improvements. We look forward to welcoming you back soon!
   

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4. s

   sloan

   Dallas

   21 reviews

   5.0

   21 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Daisy was our server. She was fantastic. Food was excellent. Highly recommend!!
   

   Tupelo Honey - Las ColinasResponded on February 17, 2025

   Hey Sloan, We're over the moon to hear that you had such a great experience at Tupelo Honey - Las Colinas! Your kind words about our food and service are greatly appreciated. We're thrilled that you would recommend us. We look forward to serving you again soon. Thank you for choosing us for your dining experience. See you soon! Best, The Management Team
   

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5. C

   Creed

   Unspecified

   1 review

   4.0

   1 review

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 2

   The restaurant was as to be expected full on Valentine’s Day and the welcome staff was very accommodating to seating options with both my wife and child. The food was great as I have been to the other location in Frisco so great quality and taste. The only thing that not the absolute best which the amount of time it took to get food. Kitchen had to be busy based on the amount of people that were there and the manager took it upon herself which was a very nice gesture to give us a coupon for use on another visit. We will be back based on that service and acknowledgement of the circumstance and kindness.
   

   Tupelo Honey - Las ColinasResponded on February 17, 2025

   Hello Creed, Thank you for taking the time to share your experience at Tupelo Honey - Las Colinas. We're thrilled to hear that you and your family enjoyed our food and found the overall quality to be great. We're sorry to hear about the wait time you experienced due to the busy period. We're glad to hear that our manager's gesture to offer a coupon was appreciated. We look forward to welcoming you back and providing the exceptional service you deserve. Best Regards, Tupelo Honey - Las Colinas Management Team
   

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6. T

   Tiffany

   Unspecified

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Food not so good. Biscuits hard, fish was under seasoned while shrimp was over seasoned. Drinks were weak. Will not return
   

   Tupelo Honey - Las ColinasResponded on February 18, 2025

   Thank you for sharing your feedback. We're really sorry to hear that your experience didn’t meet expectations. We strive to provide delicious, well-seasoned food and drinks, and it’s clear we missed the mark during your visit. Your comments about the biscuits, fish, and shrimp are very helpful, and we’ll certainly look into those issues with our kitchen team. We’re also sorry the drinks didn’t meet your expectations – we’ll make sure to address that as well. We truly appreciate your feedback and hope you might consider giving us another chance in the future.
   

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7. J

   John

   Chicago

   5 reviews

   4.0

   5 reviews

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great experience and great price for the rendezvous for two.
   

   Tupelo Honey - Las ColinasResponded on February 17, 2025

   Thank you!
   

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8. L

   Logan

   Dallas

   1 review

   4.0

   1 review

   Dined on February 14, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great esthetic and atmosphere but the food we had was lacking in flavor.
   

   Tupelo Honey - Las ColinasResponded on February 17, 2025

   Hey Logan, We're glad to hear that you enjoyed the esthetics and atmosphere at Tupelo Honey - Las Colinas. We strive to provide a unique and comfortable dining experience for our guests. We're sorry to hear that our food didn't meet your expectations. We appreciate your feedback and will certainly look into the matter. We hope to have the opportunity to serve you again and provide you with a better dining experience. Best, The Management Team
   

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9. C

   Carol

   VIP

   Dallas

   44 reviews

   5.0

   44 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to celebrate Valentine’s Day with another couple and took advantage of the special. It was our first time and we thoroughly enjoyed it! The food was tasty and the restaurant is very pretty. The manager even stopped by to check on us. We’ll definitely return.
   

   Tupelo Honey - Las ColinasResponded on February 17, 2025

   Thanks for visiting us, Carol! We're thrilled to hear that you and your special guests had a wonderful Valentine's Day celebration at Tupelo Honey - Las Colinas. It's great to know that you enjoyed our tasty food and found the atmosphere pleasing. We can't wait to welcome you back for more memorable dining experiences. Best wishes, The Management Team
   

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10. R

    Ryan

    Dallas

    1 review

    2.0

    1 review

    Dined on February 14, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    Booked a 5:30p reservation for 2 and we finished closer to 8p after kitchen delays. Several people apologized for the delay, they offered a coupon that expires in 2 weeks instead of any comps while there which we’re likely not using. The food was mediocre at best, tried to use the salt provided on the table but nothing came out, guess those before us had the same idea. In the end, we received an incorrect bill with additional charges that the server had to correct. Not planning a return anytime soon with lots of other great options in the area.
    

    Tupelo Honey - Las ColinasResponded on February 18, 2025

    Thank you for taking the time to share your experience, and we sincerely apologize for the delays and the issues you encountered during your visit. We understand how frustrating it can be to wait longer than expected, and we’re sorry for the kitchen delays and the mistakes with your bill. We appreciate that our team was able to offer an apology and a coupon, though we understand it wasn’t a perfect solution. We’ll definitely work on improving both our service speed and accuracy moving forward. We value your feedback and hope that you might consider giving us another chance in the future.
    

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