Twelve

Review summary

1. S

   Stephanie

   Dallas

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service! We would definitely make the drive from Dallas to eat here again!
   

   Is this helpful?

   Report
2. Y

   Yvette

   East Texas

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waiter and food…both excellent! Steak was perfect, and so was dessert. Love this place. We are here often.
   

   • 

   Is this helpful?

   Report
3. R

   Rex

   Kansas City

   2 reviews

   1.0

   2 reviews

   Dined on November 7, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   My husband and I have eaten many times at 12 and thoroughly enjoyed the food, service and atmonsphere. I have brought members of my PEO chapter there for lunch as well as dinner, also neighbors for dinner before Civic theatre productions. Because of our good experiences I suggested that we bring out of town guests for dinner last night prior to the Hotel California show at the Cowan. I made a reservation for 9 at 5:15 so we could eat leisurely before going to the Cowan. We arrived at 5:20 and were seated in the back room along the wall. I took a wall seat so the others could have a chair. Our waitress arrived to take drink orders about 10-15 minutes after we sat down. (she had her hair in a long braid) It was 30+ minutes before I got my glass of Sea Glass and one gentleman his marguarita. She disappeared!! I couldn't get up as I was in the middle on the wall. One of our friends had to get up and go to find a waitress. One young man came over and informed us that he was in training and could not help. After waving our arms we finally got a waiter. He took our order and also informed him that we had to leave by 6:50 inorder to drive to the Cowan, park and walk in. Our food arrived at 6:38 - one hour and 20 minutes after arriving. We had to gulp our dinners and take to go boxes as most didn't have time to eat. My husbands french fries were cold. We got our tickets and left. After getting home and checking my receipt and bank account we were charged for tea and margaruita that we didn't order. I will be returning today to get the bill changed. I was so embrassed by the lack of service. I doubt that we will ever bring guests again. We literally walked into the Cowan, sat down and the lights dimmed. We will not be back to 12.
   

   Is this helpful?

   Report
4. C

   Cheryl

   East Texas

   1 review

   5.0

   1 review

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We are regular patrons of Twelve. Never had a bad experience!! Tonight was a special Birthday Celebration for 2, Family members!! Was perfect from Beginning to end! ❤️
   

   TwelveResponded on November 7, 2024

   Hi Cheryl, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon.
   

   Is this helpful?

   Report
5. TR

   TerrieR

   Denver

   5 reviews

   vip
   5.0

   5 reviews

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! Definitely will recommend this restaurant to friends and family.
   

   • 

   TwelveResponded on November 7, 2024

   Hi TerrieR, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope see you, your family, and friends soon.
   

   Is this helpful?

   Report
6. B

   Brian

   Dallas

   19 reviews

   vip
   4.0

   19 reviews

   Dined on November 2, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Issues with getting iced tea and other drinks. Filet was grainy and crumbly and not the quality I would expect for the price. Server was good.
   

   Is this helpful?

   Report
7. K

   Kathy

   East Texas

   1 review

   5.0

   1 review

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From beginning to end everything was superb!!! Six older senior women celebrating a birthday. Everything was great!!
   

   Is this helpful?

   Report
8. T

   Tracy

   New York City

   13 reviews

   5.0

   13 reviews

   Dined on October 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great food. The service was rushed. For the price point. They need better service training
   

   Is this helpful?

   Report
9. M

   Mary K

   Austin

   6 reviews

   5.0

   6 reviews

   Dined on October 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waiter and food were wonderful! Manager checked in in our table which was nice. The music was definitely too loud and the music selection was annoying It was not relaxing to hear during a meal.
   

   Is this helpful?

   Report
10. B

    Brett

    Austin

    1 review

    vip
    5.0

    1 review

    Dined on October 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    When in Tyler, this is a great place for dinner. We loved it!
    

    • 
    • 

    TwelveResponded on October 28, 2024

    Hello Brett, Thank you for your rating! We take pride in serving our customers and hope to see you again soon.
    

    Is this helpful?

    Report