Twenty Princes Street

Review summary

1. L

   Luana

   London

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Le lieu était splendide ! Le service impeccable ! La nourriture était excellente, nous avons pris le menu de Noël et tout était délicieux ! Des petits crackers étaient disposés sur la table avec une petite attention pour les clients ce qui était appréciable !!
   

   • 

   Is this helpful?

   Report
2. C

   Charlotte

   Edinburgh

   2 reviews

   4.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Ordered 5 champagne afternoon teas .they had no champagne even though booked in August . Offered proscecco instead .really disappointed
   

   Is this helpful?

   Report
3. L

   Laura

   Edinburgh

   5 reviews

   5.0

   5 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely, as always! Only one minor complaint though, main course was a tad on the cool side, needed to be piping hot, but apart from that, the standard was the usual high!
   

   Is this helpful?

   Report
4. L

   Lesley

   Edinburgh

   5 reviews

   2.0

   5 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Have dietary requirements that had been confirmed in advance. Chef told Restauant manager he couldn’t cater for me at 7.45pm after we were sitting at table trying to order food. I asked what I could have without onion family, no red meat or dairy. looking at menu I mentioned if I had the cod and veg and no sauce that would be ok as no onions or garlic. Restaurant manager fed this back to chef who decided he could do this. Sort of began to spoil our evening having to do chefs job especially when I had completed online form with my requirements as requested. They then checked system and found my completed requirements there. Therefore, why ask customers to complete when it’s not read? Also 2 main cod meals and 2 glasses of wine £88.50! Overly priced and chef not very accommodating. Waiting staff pleasant and tried their best. It’s a shame though as we specifically booked Twenty Princess Street as they advertised they catered for dietary requirements. I am only intolerant to onion family not allergic so if you have a requirement speak to manager before booking rather than just completing the online form. I feel cheated as this should have been an enjoyable experience not a stressful one and was too late to leave and go elsewhere.
   

   Is this helpful?

   Report
5. T

   Tricia

   Edinburgh

   1 review

   5.0

   1 review

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had booked afternoon tea but their pastry oven had suddenly broken down so we were told in advance and decided to do lunch instead. On arrival we were greeted by Enrique who took us to a table with a beautiful view of Edinburgh and two complimentary glasses of fizz as an apology for not being able to provide the afternoon tea which was a nice touch. Our lunch was lovely and the Sticky toffee pudding was delicious with a decent dollop of ice cream too. We ordered the house champagne which was lovely. A lovely atmosphere and equally lovely attentive staff. I would recommend it and the afternoon tea as we have experienced it before.
   

   Is this helpful?

   Report
6. D

   Deborah

   Hampshire

   3 reviews

   5.0

   3 reviews

   Dined on October 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant upstairs in Indigo Hotel. Very polite and helpful staff, beautiful room and really great tasting food.
   

   Is this helpful?

   Report
7. J

   Julie

   VIP

   Edinburgh

   21 reviews

   5.0

   21 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great venue, great food, great service! Will be back!
   

   Is this helpful?

   Report
8. K

   Karen

   Edinburgh

   1 review

   5.0

   1 review

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food in a gorgeous setting. The service is great, not intrusive.
   

   Is this helpful?

   Report
9. M

   Martin

   Edinburgh

   7 reviews

   5.0

   7 reviews

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Visited with my Mum and Sisters for afternoon tea. The savoury plates were fantastic. So nice to get different and interesting foods. The desert were delicious, an absolute treat. Thankfully they offer doggy bags as there was no room for the warm scones.
   

   Is this helpful?

   Report
10. H

    Heather

    Edinburgh

    9 reviews

    5.0

    9 reviews

    Dined on October 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a most enjoyable meal and the menu was much improved for the two course lunch meal compared to the last time we dined with you. Unfortunately there was a noisy table beside us which made it at times difficult for us to communicate as we had a table of seven but they did leave before us!
    

    Is this helpful?

    Report