Two Brothers Roundhouse

Review summary

1. T

   Todd

   Chicago

   4 reviews

   1.0

   4 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   Service was great the food is basic and plain. Complete no imagination. They think by making a bbq sauce or cooking onions in the beer they brew is cutting edge. Time to wake up in this world
   

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2. D

   Dianna

   VIP

   Chicago

   32 reviews

   5.0

   32 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our first time to Two Brothers and we loved it! We had several craft beers - outstanding! Food was also outstanding - Chicken Piccata, Prime Rib, and Walleye. Only the burger was disappointing - somewhat dry and the bun, not so good. Service was fantastic. Food came fairly fast even though it was packed on a Saturday night. Overall, highly recommend!!
   

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3. A

   Arlene

   VIP

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Location was perfect for us since we were heading to the kriskingle market.
   

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4. J

   Judy

   Chicago

   1 review

   4.0

   1 review

   Dined on December 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Katie gave us great service! The restaurant was very busy with all the activity in Aurora but they did a great job getting us seated and food out quickly.
   

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5. j

   jack

   VIP

   Chicago

   28 reviews

   4.0

   28 reviews

   Dined on December 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great stop when going to the Christkindl Market or Riveredge Park for an event.
   

   Two Brothers RoundhouseResponded on December 5, 2024

   Thank you Jack!
   

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6. L

   Laura

   Indiana

   48 reviews

   5.0

   48 reviews

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First timers. Went to bar for drink. Great selection. Seated in a booth per request. Service and quality of food was great. Server Gustavo and Rae were excellent!
   

   Two Brothers RoundhouseResponded on December 5, 2024

   Thank you Laura
   

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7. S

   Susan

   VIP

   Naples

   2 reviews

   2.0

   2 reviews

   Dined on December 1, 2024

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   It was freezing! We asked if they can do something about the heat and they said it’s so hard to heat this place. It was uncomfortably cold. No reason to be that cold. People were wearing their hats and coats indoors! Also our order was screwed up. Food was good but not worth returning to get the order right
   

   Two Brothers RoundhouseResponded on December 5, 2024

   Susan, We did have some issues with the heat but it was addressed the next day. Thank you for your feedback
   

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8. M

   Mark

   VIP

   Chicago

   50 reviews

   2.0

   50 reviews

   Dined on December 1, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   We have eaten here numerous times over the last 5 years and they have always served great food, solid service, and a nice pleasant experience. Our last visit was 1 year ago. Last night we had reservations and were seated promptly. First time sitting upstairs. It was cold. Cold air blowing, half out table sat with coats on. Server was nice. Here are the issues: Food quantity. Pretzels are now 1/2 the size they used to be. Still retained good taste. Main dinner. Fish and chips were unedible. Flat, rubbery, dry, as if you microwaved them for 30 minutes. Worst I have ever had in my 60 year life. Sent back for burger. Other entrees were fairly small compared to a year ago, and prior visits. Dessert was good, except no one liked the root beer float? They forgot to bring that float, also forgot to bring the coffee (said they were brewing new pot), they did remove the charges for those two items. We also noticed the place was at most 40% occupied. Weather was fine and Christmas market was going on across the street. This should have been a very busy night. Every other time we have visited, its been packed. This is probably only my 4th or 5th bad review since Open Table app started up years ago. Most places are darn near 5 stars. Sad to say I dont see this restaurant making it too much longer. Food quality poor, heating very cold and in some spots not even on. Something has changed here behind the scenes. Change it back.
   

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9. G

   Gary

   Cincinnati

   16 reviews

   4.0

   16 reviews

   Dined on December 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall the experience was very good, long line to check in was a minus. Stood in line about 15 minutes just to tell them we had a reservation. Didn't seem to be a sense of urgency to get people moved through. Server to a long time to get to us, but after he did, he did a good job. Food was very good, as most people enjoyed it.
   

   Two Brothers RoundhouseResponded on December 5, 2024

   Gary, Thank you for your feedback. That day was extremely busy and it does take some time to seat and reset tables...but glad you enjoyed your experience
   

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10. K

    Katie

    Chicago

    1 review

    2.0

    1 review

    Dined on November 30, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    Even with reservations had to stand in long line and table wasn’t ready til 20 min after reservation time. No one said happy bday to daughter even though in comments and not even when waitress was aware . Table was super close to other table
    

    Two Brothers RoundhouseResponded on December 5, 2024

    Thank you for your honest feedback and we do aplogize
    

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