Vapiano - King Street

Review summary

1. D

   Daryl

   Sydney1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our large group of 20 plus people had a wonderful lunch at Vapiano Sydney. The staff were extremely friendly & helpful and really went above and beyond to make our time their memorable The food, drinks and atmosphere were great! I felt it was good value for money. Would come back again for sure & recommend others to do the same
   

   Vapiano - King StreetResponded 1 day ago

   Can't wait to have you back for another PIZZA/PASTA soon 🍕🍝 Hi Daryl, thank you for your review and feedback. We're so pleased to hear you enjoyed dining with us, can't wait to have you back for another visit soon 🍕🍝
   

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2. A

   Alex

   Sydney1 review

   3.0

   Dined on February 21, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Pasta was ok, not great. A bit to cold on service and at the side of the dish a bit dry
   

   Vapiano - King StreetResponded on February 24, 2025

   Hi Alex, thank you for providing us with your feedback. We have passed your feedback on to our team for improvements moving forward and hope to see you back again soon for an improved experience 😊
   

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3. S

   Saurabh

   Sydney1 review

   5.0

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great experience for the team lunch event. Food was delicious and service was excellent.
   

   Vapiano - King StreetResponded on February 21, 2025

   Thank you so much for your review & feedback Saurabh! 🍝😊
   

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4. E

   Elliott

   Melbourne1 review

   3.0

   Dined on January 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The food was very tasty and reasonably portioned but unfortunately the service was not good. Very few staff members available and used a QR code order system with no cash payment option at all in the restaurant. We watched our drinks at the bar for close to 15 min before being brought out. There were also other patrons that created a negative atmosphere, such as using a digital camera with a flash that ricocheted around the restaurant. It was difficult to get the attention of the wait staff and on two occasions I had to leave my table to find someone. I would consider getting takeout from here in the future but not dining in.
   

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5. H

   Holly

   Sydney5 reviews

   5.0

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is always excellent at Vapiano’s and I really love the vibe! I always come back here as my go-to Italian restaurant in the city.
   

   Vapiano - King StreetResponded on January 28, 2025

   Thanks for your review & feedback Holly, we're pleased to be your go-to Italian Restaurant! We look forward to seeing you back again soon 😄
   

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6. P

   Pavan

   Sydney2 reviews

   5.0

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great experience and we keep coming back for more always..!!
   

   Vapiano - King StreetResponded on January 28, 2025

   Hi Pavan, thank you so much for taking the time to leave us this feedback and review. It's so great to hear you always have a positive experience with us. Can't wait to see you again soon!
   

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7. C

   Cheryl

   Sydney1 review

   4.0

   Dined on January 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The pasta we ordered was great, and the service was fast and friendly. It was easy to order using the QR code, and the food came quickly. Overall I had a great time :)
   

   Vapiano - King StreetResponded on January 24, 2025

   Hi Cheryl, so great to hear you loved your pasta! Can't wait to have you back again soon 🍕🍝
   

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8. A

   Aditri

   Sydney1 review

   5.0

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was celebrating my birthday at Vapiano and the service and delivery of the food and the drinks was super quick. I was very happy with the service.
   

   Vapiano - King StreetResponded on January 14, 2025

   Hi Aditri, thank you for your review and feedback. We're so pleased to hear you enjoyed dining with us on your birthday and look forward to seeing you back again soon 🍝
   

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9. K

   Keith

   Connacht8 reviews

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   5 stars all round. Top service from the second we walked in the door to the moment we left. Staff seemed to have be having a good time with each other too which is a sign of a great place to work. Felt like real Italian food.
   

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   Vapiano - King StreetResponded on January 6, 2025

   Hi Keith, thank you for your review and feedback. We're so pleased to hear you enjoyed dining with us and look forward to seeing you back again soon 🍝
   

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10. C

    Colby VIP

    Chicago2 reviews

    1.0

    Dined on December 28, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    Having to place your order on an app is not good. The food was below average.
    

    Vapiano - King StreetResponded on January 5, 2025

    Hi Colby, thank you for taking the time to pass on your feedback. We're sorry to hear you were unhappy with your recent visit to our restaurant and we have taken your feedback on board for future improvements. Thanks, Vapiano team.
    

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