Vapiano - King Street

Review summary

1. J

   Jason

   Sydney

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Four of us went for lunch and ordered at the same time. There was an hour difference from the first meal arriving to the last.
   

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2. L

   Linda

   Sydney

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience at Vapiano Italian restaurant was so enjoyable. The staff and the manager were so friendly and obliging, couldn’t do enough to serve us. The pasta and pizza we ordered was delicious. A pleasure to dine there, and will try and go again.
   

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3. C

   Carole

   Sydney

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Lackluster service but good food. Quite loud, so be aware if you don’t like crowds and noise.
   

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4. L

   LUIS

   Sydney

   1 review

   2.0

   1 review

   Dined on November 15, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Well, we went to Vapiano, kent st, yesterday 15Nov, we ordered for starter food a Burrata, for mains 2 pastas and 1 lasagne, the Burrata supposed to be the first plate on the table before anything else (it was the last) 3 people were waiting for the food at the same time but the lasagne arrived 14 min after the pastas... this restaurant was excellent the last time I visited (1 year ago).... I think I won't come back...
   

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5. G

   Gaye

   Vancouver

   1 review

   2.0

   1 review

   Dined on November 9, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   The food is good & great value, but service is lacking. We had to keep asking where drinks were and wrong drinks were delivered. The QR code ordering system meant our table of 9 were all served separately & some were well & truly finished before others had been delivered meals.
   

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6. J

   Jamie

   Sydney

   1 review

   3.0

   1 review

   Dined on November 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   We enjoyed the prosciutto pizza and fettuccine carbonara pasta. The food and drinks were fairly priced and well portioned. The only problem we had was where we were seated which was right next to the stairs. Even with a booking and request for somewhere quieter, we were placed in the area with the most foot traffic and was unfortunately too loud for our liking. Still would love to come back and try other menu items.
   

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7. G

   Greg

   Sydney

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great service. Vapiano never disappoints.
   

   Vapiano - King StreetResponded on November 4, 2024

   Thanks so much for the great review Greg! Can't wait to see you back again soon for more!
   

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8. A

   Allan

   North Scotland

   3 reviews

   4.0

   3 reviews

   Dined on October 20, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   A nice plate of food But they have drink deals and having ordered the beer which was also on the drink deal I was still charged the full price. Very impersonal service when ordering on a QR code
   

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9. T

   Terry

   Gold Coast

   8 reviews

   5.0

   8 reviews

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Easy to book online. Arrived in time for Happy Hour before our meal booking time. Easy to order and pay. Prompt polite service. Great food and drinks. We will return.
   

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   Vapiano - King StreetResponded on October 7, 2024

   Hi Terry, thank you for your review and feedback. We're so pleased to hear you enjoyed dining with us and overjoyed that you like the food, drinks, and service too! We look forward to seeing you back again soon 🍝
   

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10. E

    Emeline

    Sydney

    1 review

    4.0

    1 review

    Dined on September 25, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    I reserved high up seating a few days prior but when I got there I was given a table in the corner that had a broken light. I asked why I was downstairs if I reserved the upstairs seating and the server said said it’s full. It kind of seemed like he didn’t care because I wasn’t the type of person to argue. Food is good, cocktail jugs are delicious, food is expensive for the quality but the ambiance and free bread makes up for it in my opinion :)
    

    Vapiano - King StreetResponded on October 7, 2024

    Hi Emeline, thank you for taking the time to provide us with this feedback. We are glad to hear that you enjoyed the food and cocktails. It is disappointing to hear though that your booking requests were not met and we have passed this on to the team for improvements moving forward. Hope to see you back again soon!
    

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