VASO Rooftop Lounge

Review summary

1. l

   leah

   VIP

   Las Vegas

   23 reviews

   4.0

   23 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great food every time we have visited. Looking forward to our next visit.
   

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2. C

   Carl

   Columbus

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We loved this place but unfortunately they have changed the menu. We were not impressed at all. Sucks because this place holds a special place for my wife and I.
   

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3. J

   Jeremy

   VIP

   Columbus

   88 reviews

   5.0

   88 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Really enjoyed the location and decor. Staff was attentive and friendly, plenty of drink and food options too.
   

   VASO Rooftop LoungeResponded 4 days ago

   Thanks for the review,Jeremy! We're delighted to hear that you enjoyed our location and decor and found our staff to be friendly and attentive. We're also glad you appreciated our drink and food options. Your feedback is invaluable to us as we strive to make every visit a memorable one. We look forward to welcoming you back to VASO Rooftop Lounge soon.
   

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4. T

   Tumayine

   Columbus

   1 review

   1.0

   1 review

   Dined on December 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Would not recommend for Africans lol 😂 ayeee!! I was not full.
   

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5. A

   Audrey

   Columbus

   1 review

   1.0

   1 review

   Dined on December 13, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   I don’t want to say the service was bad because it wasn’t our sever did the best her could but honestly the food is doing to much. To call the drinks stiff would be an understatement. Which is usually fun but this was Beyond. I wouldn’t waste the time when there is so much better options.
   

   VASO Rooftop LoungeResponded 4 days ago

   Hey, Thank you for taking the time to share your feedback. We're really sorry to hear that your experience with our food and drinks didn't meet your expectations. We strive to provide a unique and enjoyable dining experience, and we regret that we fell short during your visit. We appreciate your comments about improving our food and service, and we'll definitely take them into consideration as we continually strive to improve. We hope you'll give us another chance to impress you in the future. Best regards, VASO Rooftop Lounge Management Team
   

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6. S

   Steve

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time. Stopped in with family staying in from out of town. Just wanted to have a couple drinks and some appetizers. Service was excellent. It was very crowded for a weeknight. 
   

   VASO Rooftop LoungeResponded 4 days ago

   Thanks for the review, Steve! We're thrilled to hear that you had a great time at VASO! We're glad that you enjoyed our service and appetizers. We understand that it can get a bit crowded during peak hours, and we appreciate your understanding. We look forward to welcoming you and your family back soon!
   

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7. M

   Michael

   VIP

   Columbus

   6 reviews

   4.0

   6 reviews

   Dined on December 12, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall a great evening with a lovely view. Good food, tasty drinks and great service.
   

   VASO Rooftop LoungeResponded 4 days ago

   Thanks for the review,Michael! We're thrilled to hear that you had a great evening at VASO ! It's wonderful to know that you enjoyed our food, drinks, and service. We strive to provide a unique and enjoyable experience for our guests, and your feedback is a testament to our efforts. We look forward to welcoming you back soon!
   

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8. D

   Donald

   VIP

   Charleston

   43 reviews

   5.0

   43 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gorgeous venue. Excellent service. We had chicken schnitzel and smoked chicken elote.; both were unique preparations and quite tasty. Cosmopolitan martini came in a small non-martini glass and was only about 3 ounces, so that was disappointing; old fashion cocktail was solid. Overall, would recommend and definitely return.
   

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9. A

   Adam

   VIP

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great happy hour atmosphere, so fun! We tried every appetizer on the menu and everyone enjoyed tasting different items
   

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10. S

    Shawna

    Columbus

    1 review

    2.0

    1 review

    Dined on November 24, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    We waited 20 minutes for our waiter to come to our table and then another 20 minutes for drinks. We placed our dinner order 45 minutes after being seated. After mentioning the delay to the host, we did not receive any acknowledgement from our waiter. Additionally, no manager followed up with us at the table. Despite these issues, we still ended up spending over $200. While we understand that things can get busy, we were extremely disappointed with the lack of customer service. It was unbelievable that there was no acknowledgement, urgency, or apology of the delay from our waiter or a manager. We will never be dining here again as there are plenty of restaurants in Columbus that prioritize customer service.
    

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