Via Toscana

Review summary

1. T

   Theresa

   VIP

   New York City

   52 reviews

   4.0

   52 reviews

   Dined on December 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pretty restaurant tucked in between residential houses on a quiet street. Food was excellent and the owners made sure to ask us how everything was and we’re so nice. I will definitely be back!!
   

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2. D

   Denise

   VIP

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was average and the service left a lot to be desired. Took at least 15 minutes for a server to visit our table after being seated. Slow to get drinks and order food. We dined here while on vacation. It was close to our hotel and had good reviews, but I defnitely would not recommend. I did not feel welcomed in this restaurant at all.
   

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3. D

   Dolly

   VIP

   Philadelphia

   36 reviews

   5.0

   36 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Reviews are very tough. Although I do read themAND give them, reading the last few one stars., made me hesitant. I think they were one offs. Sometimes things happen. Give them a try! availability time and proximity to where we are staying is very important to us . Our reservation was for 615 . We got seated a little late, but…. the four of us ordered and got exactly what we wanted. the spicy pasta with shrimp was incredible. My guys tuna tartar was fresh. And the kids enjoyed exactly what they wanted. The holiday lights throughout the dining room, made it very festive and we were able to pay and get to the theater just in time for our show . Good meal
   

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4. V

   Vera

   New Orleans

   4 reviews

   5.0

   4 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food & service were excellent. Prices reasonable. Would definitely go back.
   

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5. P

   Pamela

   VIP

   New York City

   241 reviews

   5.0

   241 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vis Toscana is always excellent. The staff creates a welcoming atmosphere. The food is delicious and the drinks *glow* - We love this Hell's Kitchen Gem.
   

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6. T

   Tara

   Chicago

   1 review

   1.0

   1 review

   Dined on December 6, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our waiter took our order and we never saw him again. The pasta was chewy and had no flavor, when we told the employee he said “ok” and just took it away and never offered to bring anything else.
   

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7. M

   Maurizio

   New York City

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cucina eccellente, locale di classe! Proprietario , figlio , staff attenti al cliente!
   

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8. M

   Michael

   VIP

   Fort Lauderdale

   4 reviews

   1.0

   4 reviews

   Dined on December 1, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Brand new to the neighborhood and we eat out every night, so what could and should have been a nice evening and likely would have led to being a regular occurrence turned into a crappy experience. Started off well when we sat down and soon after the owner stopped by our table. It wasn’t busy so the owner stayed and chatted - which was super nice. He even helped guide and then took our order for dinner. All good. Until nearly an HOUR went by and the food never arrived. He was busy hanging out at the only other table in the restaurant and the rest of the staff, sitting / standing nearby, never once came by to check on us, for drinks or for the dinners. There was more more staff than customers by this point in the night but not 1 of the 5 staff, on their phones or talking to each other, came over. Finally, the owners friends got up and left and he came over to our table - and had to re ask what we had ordered! An hour later. They had not even put the order in!! Never a word of an apology. Not a word!! 15 minutes later, at nearly 11:15 at night, we were upset and done. Finally, as we were about ready to leave, the food came. Looked great but it was too late . . . dining is like dancing and timing is important. And the timing of this night was ruined. We walked out hungry and upset, without ever having eaten the entrees. Incredibly, the owner made a show of taking the entrees off the final bill. That was the icing on the cake. I wasn’t looking for free food, I only wanted an enjoyable dinner. Too bad for everyone. They lost future long term, frequent customers and we lost our first night in the neighborhood. Instead of telling our new neighbors about our “go to” restaurant, we only can share our crappy experience at Via Toscana. And, then, walk right by it daily to other, better restaurants in the area.
   

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9. K

   Krista

   Charleston

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect- it was a great way to spend our Thanksgiving, just my daughter and I
   

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10. J

    Jennifer

    Denver

    1 review

    5.0

    1 review

    Dined on November 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food is beautiful to look at and tastes amazing!!
    

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