Villa Azur

Review summary

1. S

   Sundeep

   Pittsburgh

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall excellent- pricey but we knew that! Service was impeccable! DJ outstanding our server was top notch! Will come again when visit Miami!
   

   Villa AzurResponded 2 days ago

   Thank you for the feedback! We're thrilled to hear that you had an excellent experience at Villa Azur. It's great to know that you appreciated our service and the DJ. We're always striving to provide top-notch experiences, and your feedback helps us do just that. We're delighted that you're planning to return when you're in Miami. We look forward to welcoming you back!
   

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2. a

   armando

   Miami

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   To be honest this restaurant values for its ambiance, but this night even the ambiance was very poor with just a few tables occupied... the food is very poor and expensive...
   

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   Villa AzurResponded 2 days ago

   We apologize that your recent visit didn't meet your expectations. Our restaurant offers a more relaxed and intimate atmosphere during the week, perfect for a quiet dinner or a casual gathering. The lively atmosphere you may be familiar with primarily occurs on weekends, particularly Thursdays through Saturdays. While it's true that food costs have risen significantly in Miami, especially for restaurants like ours, we strive to offer competitive pricing. While we may not be the cheapest option, we believe we offer excellent value for the quality of our food and the unique dining experience we provide. We'll take a closer look at the specific dishes you may have tried to understand where we may have fallen short. Your insights will help us enhance our menu and culinary techniques.
   

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3. S

   Steve

   London

   10 reviews

   vip
   1.0

   10 reviews

   Dined on December 4, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very disappointed. Arrived for anniversary dinner having requested courtyard. Sent messages the day before to confirm everything but never received a reply. Arrived to find a private party in the courtyard. Manger just blamed his staff for not informing me and was very passive aggressive. Have ate at Villa Azur before but will not do so again.
   

   Villa AzurResponded 2 days ago

   We're truly sorry to hear about your disappointing experience at Villa Azur, especially on such a special occasion as your anniversary, and that we fell short in communicating and accommodating your request. We understand how this could have impacted your overall dining experience and we apologize for any inconvenience it caused. We appreciate your honesty and will take your comments into consideration as we strive to improve our service. We hope you'll give us another chance to make it right in the future.
   

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4. R

   Randy

   Montreal

   3 reviews

   5.0

   3 reviews

   Dined on October 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was exceptional! Chef Vincent came over to our table to introduce himself and asked us what we liked. He truly made our dinner memorable. Our waiter Andreas was so on point. He did not miss a beat. Service was incredible and attentive. The manager JB awe’s from France and it was chatting with him about his restaurant. Will definitely comeback!!!!!
   

   Villa AzurResponded on October 14, 2024

   We're so happy you had such a wonderful experience! It sounds like you enjoyed every aspect of your visit - the food, the service, and the atmosphere. We can't wait to welcome you back!
   

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5. M

   Maya

   New York City

   1 review

   1.0

   1 review

   Dined on October 6, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   We ordered steak and fish. The steak was not good - the smell and the taste. The fish was ok but not something that worth 60 dollars. When we told the waiter about the steak, which we didn’t touch at all, he took it and still charged us for it. Really expensive restaurant that doesn’t worth the price!
   

   Villa AzurResponded on October 16, 2024

   We're truly sorry to hear that the steak wasn't to your liking and that the fish didn't meet your expectations for the price. We take pride in the quality of our ingredients and preparation, so we are disappointed that we fell short in this instance. We also apologize that the situation with the steak wasn't handled to your satisfaction. We value our guests' experiences and want to ensure everyone leaves happy. We would appreciate the opportunity to learn more about your specific concerns and make things right. Please feel free to contact us directly at infos@villaazurmiami so we can discuss this further. We value your feedback and hope to have the chance to regain your trust in the future.
   

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6. T

   Tamas

   Miami

   1 review

   2.0

   1 review

   Dined on October 5, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Empty, boring, below average. No concept, no flair, no efforts.
   

   Villa AzurResponded on October 6, 2024

   Thanks for the review, TamasT. We're sorry to hear that your experience at Villa Azur didn't meet your expectations. We aim to provide a unique and enjoyable dining experience for our guests, and we regret that we fell short this time. We appreciate your feedback and will use it to improve our offerings and service. We hope you'll give us another chance in the future. Best regards, The Management Team at Villa Azur
   

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7. J

   Joe

   Chicago

   17 reviews

   vip
   2.0

   17 reviews

   Dined on September 13, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Waitress hardly came by for drinks, had to stand up and wave to get service. Food was just average, service has gone down hill since last time I was there. Maybe it’s summer and they have the B team working.
   

   Villa AzurResponded on September 13, 2024

   Hey Joe, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience at Villa Azur didn't meet your expectations. We understand how important timely service is and we apologize for the delay you experienced. We are always striving to improve our service and your comments will definitely be taken into account. We hope to have the opportunity to serve you better in the future. Best, The Management Team
   

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8. OT

   OpenTable Diner

   Miami

   1 review

   5.0

   1 review

   Dined on September 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had such a great time! Chef Vincent’s food was amazing along with the overall ambience as usual 🤍! Kevin our server was also very sweet and attentive anddd my favorite bartender Mario was there and made me the best drink taking my taste into account (: . Xoxo
   

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   Villa AzurResponded on September 13, 2024

   Thank you so much for your wonderful review! We're thrilled to hear that you had a great time at Villa Azur and that you enjoyed our chef's food. It's always a pleasure to serve you and we're glad our team members made your experience special. We can't wait to welcome you back for another wonderful experience. Best, The Management Team
   

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9. J

   Juan

   New York City

   2 reviews

   2.0

   2 reviews

   Dined on August 29, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   This place is way over rated and way over price, that’s why they were empty when we arrived Let’s start saying that they did not have oysters, Disappointment it just the word to describe it! The filet mignon was unflavored, no salt at all , the BBQ I DO IN my HOME has better flavor ,and the branzino was good but nothing special and also no salt . The burrata and the carpaccio were good . Overall ,call to ask them if they have full menu before you go , if not you are gonna be disappointed once you seat at the table .
   

   Villa AzurResponded on August 29, 2024

   Thank you for taking the time to share your feedback about your recent dining experience with us. We strive to keep our menu updated, but sometimes unforeseen circumstances can lead to ingredient shortages. We apologize for any inconvenience this caused and will do our best to improve communication about menu availability. We also take your comments about the seasoning of the filet mignon and branzino to heart. We always aim for well-balanced flavors, and we'll be sure to address this with our culinary team. We're delighted to hear you enjoyed the burrata and carpaccio, and we'll be sure to share your kind words with our team. Your feedback is invaluable to us as we strive to create a memorable dining experience for all our guests. We hope you'll give us another chance in the future.
   

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10. H

    Helena

    Miami

    1 review

    5.0

    1 review

    Dined on August 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent experience ill go again!!!!! Excellent food
    

    Villa AzurResponded on August 23, 2024

    Thanks for the feedback! We're thrilled to hear that you had an excellent experience at Villa Azur and that you're planning to return. It's wonderful to know that our food met your expectations and that you found our service excellent. We strive to provide our guests with the best dining experience possible and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
    

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