Villa Bianca Bushey

Review summary

1. J

   James

   Edinburgh

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a delightful meal with the calamari pasta and beef medalion specials all tasting delicious. The service was also great with the waiting staff friendly and attentive, while also setting a good pace to the meal so we never felt harried or rushed.
   

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2. a

   angela

   London

   12 reviews

   5.0

   12 reviews

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Birthday Lunch with family Excellent service. Enjoyed the food .will definitely rebook as everyone enjoyed their well presented food Made very welcome when we arrived
   

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3. A

   Adele

   Hertfordshire

   11 reviews

   2.0

   11 reviews

   Dined on February 18, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Party of 6, three of whom had very disappointing meals. Mainly due to cooking being under seasoned or no seasoning. Response from staff was ‘there’s salt & pepper on the table’. Definitely not good enough.
   

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4. R

   Rosalind

   London

   22 reviews

   2.0

   22 reviews

   Dined on February 18, 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 3

   As a new business we didn’t feel that the staff were terribly welcoming. The regional manager was there as was the son of the owner (so we were told) but neither bothered to introduce themselves. However, the food was delicious. We chose the lunch menu which was excellent value for money at £21.50 for two courses. However, to request a 13% service charge when the bill came was a p**s take!
   

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5. J

   Janis

   London

   12 reviews

   4.0

   12 reviews

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had a nice lunch service very good. Food very nice.
   

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6. S

   Sophie

   London

   2 reviews

   1.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We had a truly disappointing experience at the Bushey branch of Villa Bianca for my birthday. We even hired a babysitter for the evening, as we rarely get the chance to go out due to childcare. This was supposed to be a special occasion, but it was absolutely not worth it—we were in and out within just 45 minutes! We arrived at 7:55 PM for our 8 PM reservation (slightly early) and were told where to sit rather than being shown to our table. We noticed that some guests had their coats taken, while we—and others—were not even asked. The service was rushed from the moment we sat down. We weren’t even given a minute to look at the menu before we were expected to order. Food and drinks arrived almost instantly, and we felt pressured to finish quickly. Even the guests at the table next to us complained about the same experience, yet the manager was defensive, simply stating, “We need the table.” Yes, it was a busy Saturday night, but it was clear the restaurant could not handle a full house. Instead of providing a good dining experience, they were simply churning customers in and out. By the time I returned from the toilet, the bill had already been paid. It all felt so rushed and impersonal, as if we were at a fast-food restaurant rather than an Italian dining experience. One of the main reasons people dine out is for the atmosphere and service—but we didn’t even receive a spoon for my spaghetti Bolognese or a simple check-in to see how our meal was. This experience left such a negative impression that we’ve told my parents to cancel their upcoming wedding anniversary reservation. We genuinely feel that some form of compensation is warranted, as our evening was completely ruined.
   

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7. j

   jane

   VIP

   London

   11 reviews

   5.0

   11 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, service was fantastic, choice of menu excellent, highly recommend
   

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8. J

   John

   London

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Waitress very rude. Didn’t warn us that we only had the table for 1hr 30mins and blamed open table. Told us to ‘hurry up’ after we had just finished our mains. Didn’t give us any time to order a dessert or finish our bottle of wine. We wouldn’t return.
   

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9. S

   Susan

   Hertfordshire

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Quality of the food and range of menu was excellent and customer service was first rate, especially their attentiveness to the needs of our baby grandchild Would definitely recommend
   

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10. D

    David

    Hertfordshire

    1 review

    5.0

    1 review

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a lovely evening at Villa Bianca last night, the food was excellent. Was it expensive? Well that all depends on how you judge it against the quality of the food you are served, I have paid similar amounts for meals of a much lower standard to that we received last night, the wine list prices are a bit of a shock to the system though, way overpriced. The noise level was perfect and much better than other restaurants around the high street which tend to get rather loud and deafening the more the wine flows. The waiter, Daniel, was very attentive, but not overly, and made sure that all our requirements were fulfilled as requested. Will we return, yes most definitely but because of the high prices I think it would only be for those very special occasions rather than the “off the cuff “ meal out.
    

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