Villa Italiano Chophouse

Review summary

1. A

   Anthony

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Nice enough place in the middle of Westgate timeshare community. Food was too sweet and not very plentiful. Ambience was more American café than Italian chophouse. Our waitress was charming. For what we got I thought fairly pricey.
   

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2. T

   Tom

   Milwaukee

   9 reviews

   5.0

   9 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant was beautiful! My server, Daniel was the best. The food and drinks were amazing. Overall, a fantastic experience.
   

   Villa Italiano ChophouseResponded on October 30, 2024

   Hi Tom! Thank you for stopping by at Villa Italiano! Nothing makes us happier than knowing we provided an excellent dining experience for our guests. Topped off with our delicious food & drinks to our calming ambiance. We look forward to your next visit very soon. Best Wishes, Social Media Support
   

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3. H

   Holly

   Greater Boston

   5 reviews

   2.0

   5 reviews

   Dined on October 19, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   The food was so terrible. Everything was cold and seemed like it was cheaply made and way overpriced for such poor quality. Drinks were also awful so I recommend wine only. Too bad because it’s pretty in there and the staff was nice but food and drink were completely awful!!
   

   Villa Italiano ChophouseResponded on October 25, 2024

   Hi Holly! Thank you for choosing to dine at the Villa Italiano. It disappoints us to see you did not enjoy your meal and we apologize for falling short of providing an excellent dining experience. We sincerely hope to have a future opportunity to impress you. Best Wishes, Social Media Support
   

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4. S

   Sheryl

   Tampa

   34 reviews

   vip
   5.0

   34 reviews

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We come here every year n food n service is always great. Stacie our server was the best.. so personable❤️
   

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   Villa Italiano ChophouseResponded on October 16, 2024

   Hi Sheryl! Thank you for visiting Villa Italiano Chophouse. It goes without saying the amount of gratification we feel when hearing how much you enjoyed your visit. We can’t wait until our next opportunity to serve you a delicious meal soon. Best Wishes, Social Media Support
   

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5. K

   Kimberly

   Philadelphia

   5 reviews

   vip
   5.0

   5 reviews

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sacha was excellent. Had dinner twice and she was outstanding. Great personality
   

   Villa Italiano ChophouseResponded on October 16, 2024

   Hi Kimberly! Thank you for the wonderful review on the Villa Italiano Chophouse by Westgate! We are truly gratuitous when our guests have such an amazing experience, especially when our staff was able to help create that. We thank you again for stopping by and we hope to see you soon again! Best Wishes, Social Media Support
   

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6. C

   Carissa

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was fantastic and very accommodating to our food sensitivities.
   

   Villa Italiano ChophouseResponded on October 16, 2024

   Hi Carissa! Thank you for visiting Villa Italiano Chophouse! We're so delighted to know you had a 5-star experience and we can't wait to welcome you back. Best Wishes, Social Media Support
   

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7. B

   Bob

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined on October 5, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   It was a mixed bag. Food was good, but the menu was very limited. The restaurant in the past gave you more value for the buck but I found a lot of the extras were missing never heard of the Italian restaurant that did not have a veal dish . Overall, from years past, I think the quality has gone down 
   

   Villa Italiano ChophouseResponded on October 16, 2024

   Hi Bob! We're glad to hear that you enjoyed the food, but we regret that other aspects of your experience fell short, particularly with the service and menu variety. We strive to offer great value and memorable dining experiences. We hope to welcome you back and provide a better experience in the future. Kind Regards, Social Media Support
   

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8. YB

   YasminB

   Jacksonville

   2 reviews

   4.0

   2 reviews

   Dined on September 29, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was wonderful. Had a great time. It is a bit pricey for a family vacation spot.
   

   Villa Italiano ChophouseResponded on October 16, 2024

   Hi Yasmin! We’re thrilled that you had a wonderful time and enjoyed the service and atmosphere. We understand that pricing is an important factor, and we strive to provide a memorable experience that offers great value. We look forward to hosting you for your next visit! Best Wishes, Social Media Support
   

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9. S

   Sheila

   New York City

   1 review

   3.0

   1 review

   Dined on September 26, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   The waitress forgot my 6 years order. Put it in super late after realizing and by the time we were going to receive the food my daughter was full with my food. Everyone at the table got there food and she was the only one with no food
   

   Villa Italiano ChophouseResponded on October 16, 2024

   Hi Shelia! We sincerely apologize for the oversight with your daughter’s order, and we understand how disappointing that must have been for both of you. Ensuring that all of our guests are taken care of in a timely manner is a top priority, and we regret that we fell short in this instance. We hope you'll give us another chance to provide a better experience. Kind Regards, Social Media Support
   

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10. B

    Barbara

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on September 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Every dish we ordered was excellent and the service was friendly.
    

    Villa Italiano ChophouseResponded on October 16, 2024

    Hi Barbara! We appreciate your review very much! We're so excited that you had such a wonderful visit with us at Villa Italiano Chophouse. We look forward to hosting you for your next visit! Best Wishes, Social Media Support
    

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