Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United States
  3. Upstate New York
  4. Western New York
  5. Hamburg
Waterstone Grill, Hamburg, NY

Waterstone Grill

4.7
4.7
296 Reviews
$31 to $50
American

Make a reservation

2 people
11:30 p.m.
Booked 12 times today
  • Neighbourhood gem
  • Good for special occasions
  • Good for groups
Coming Soon!

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Steak, Seafood
  • Hours of Operation
    Mon–Thu 4:00 pm–9:00 pm Fri, Sat 4:00 pm–9:30 pm
  • Phone number
    (716) 646-4400
  • Dress code
    Casual Dress

What 296 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7
4.7 based on recent ratings
  • 4.7Food
  • 4.7Service
  • 4.7Ambience
  • 4.7Value

NoiseModerate

Loved For

  • Upstate New York

    Neighbourhood gem

  • Western New York

    Best Value

  • Western New York

    Neighbourhood gem

Review summary

AI-generated from verified diner reviews
Waterstone Grill offers a delightful dining experience with a "wonderful experience" vibe, featuring "excellent food and service." The menu impresses with tasty options like lobster bisque, coconut shrimp, and steak alfredo pasta. Attentive staff and a welcoming atmosphere make it a favorite spot for special occasions and everyday dining.

296 Reviews
  1. Claudia

    New York City

    3 reviews

    5.0

    3 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food, service, and ambiance were all fabulous. Festive atmosphere, beautifully decorated for the holidays. We’ll definitely be back.

    Is this helpful?

  2. Karen

    New York State

    5 reviews

    4.0

    5 reviews

    Dined on December 14, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Very nice first time dining experience for my mother‘s birthday. The parking lot was a little bit icy and could have used some salt, but we had some inclement weather the last few days so it was to be expected. The food was delicious. The portions were very large enough for a second meal and we were greeted and thanked enthusiastically throughout the dining experience. I would definitely go back for a second time.

    Is this helpful?

  3. Susan

    Wilmington

    3 reviews

    5.0

    3 reviews

    Dined on December 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The service was excellent and our meals were delicious.

    Is this helpful?

  4. Cory

    New York State

    21 reviews

    5.0

    21 reviews

    Dined on November 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was fantastic, but the staff was amazing. Our waitress, the maitre d, everyone was so nice.

    Is this helpful?

  5. kristina

    VIP

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a good experience. We had a reservation for 645pm, showed up at 615pm and they were able to seat us right away!!

    Is this helpful?

  6. frank

    VIP

    New Orleans

    7 reviews

    4.0

    7 reviews

    Dined on November 23, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    This is a casual steakhouse that has consistently great food with good service at reasonable prices

    Is this helpful?

  7. Heather

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on November 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything we had from our appetizers to our meals was delicious! We didn’t wait for drinks or the table to be cleared. Jon was very attentive and made sure we had everything we needed. Can’t wait to go back and try some other items on the menu!

    Is this helpful?

  8. Joe

    New York City

    2 reviews

    1.0

    2 reviews

    Dined on November 19, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Service not the best not the worst waitress was not pleasant or attentive had to ask for refills seen empty glasses but never asked. Food was ok at best. Service should be just as good as the food and in this case it was 2 stars and thats being generous. Had high hopes . as soon as the waitress came to take are order I knew from that moment we would not be coming back!!!

    Is this helpful?

  9. Lynn

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on November 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our first visit there & all was GREAT! We’ll be back!

    Is this helpful?

  10. Barb

    New York City

    7 reviews

    5.0

    7 reviews

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    From the service at the maitre d to the end of your dining experience, everything was exceptional. Thank you for a very nice evening.

    Is this helpful?

FAQs

Waterstone Grill is rated 4.7 stars by 296 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
11:30 p.m.
Booked 12 times today
Google Map for Waterstone Grill

3679 Commerce Place, Hamburg, NY 14075

Additional information

  • Neighbourhood
    Hamburg
  • Hours of Operation
    Mon–Thu 4:00 pm–9:00 pm Fri, Sat 4:00 pm–9:30 pm
  • Price
    $31 to $50
  • Cuisines
    American, Steak, Seafood
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Private Lot
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
Copyright © 2024 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
OpenTable Logo